Yesterday, I returned to Tidal Cove for the first time in two years, this time as a guest after…read morepreviously serving as a Lifeguard Manager. Seeing the park from a guest's perspective was truly special, and I was impressed by all the positive changes. What stood out the most was the lifeguard team. They had no idea I had worked there before, so I was able to observe everything objectively. Their professionalism, attentiveness, and genuine care for guests were outstanding. One lifeguard even took a moment to play Rock, Paper, Scissors with my daughter while still remaining fully attentive to her duties in the Lazy River. My daughter won and received a lollipop, a small gesture that made her day and perfectly reflected the balance between safety and creating memorable experiences. I also want to recognize the entire team from the entrance staff, security, servers, and management. Everyone was welcoming, professional, and made the park feel organized, calm, and relaxing despite how busy it was. The only constructive feedback I have is regarding the FlowRider. I completely understand the importance of the safety video, but I believe guests should receive a brief explanation of why they're required to watch it. A little more communication and warmth in that interaction would make the experience even better. Overall, Tidal Cove exceeded my expectations, and I can't wait to come back. Finally, I want to send my deepest appreciation to Daniela, Cesar and Jeff. Without your leadership, none of this would be possible. You have the park on point, and it truly shows in every detail. Thank you for building such an amazing team and creating such a wonderful experience for every guest. Hany

We had such a wonderful time at Tidal Cove! The entire experience was fantastic--from the pools and…read moreatmosphere to the delicious food. Everything exceeded our expectations. The staff truly made our visit special. A special shoutout to Alejandro, our pool server, who was incredibly attentive, friendly, and always made sure we had everything we needed. Emmanuel, who helped us with our towels, was also outstanding and made us feel so welcome. The service was exceptional from everyone we encountered. Thank you for making our day so enjoyable. We can't wait to come back!

I love this park it's nice clean and so much space they allow ppl to bring drinks and their snacks…read morewhich saves money for all families

My son enjoyed the slides here. They will let you bring your lunch/snacks and beverages - just no…read moreglass. The downfalls about this place: No lockers to store your wallet, keys or phone. The lazy river area was still closed when we were there last time, but no stress.

Great school!! I have my 2 kids in this school, ages 2 and 4. They both love the school. And I love…read morethe friendly environment of it. The school is very clean and the materials the kids work with is clean and in good condition. The facilities are kid friendly and the playground is very nice and well maintained. They have a very good curricula and a very structured method which help kids learn and be organized while having fun. The teachers are very nice, friendly and always willing to help the children improve. The owners are very friendly and very professional. They are the heart of the school, providing the best work so our children can get the best learning experience. I've seen such a big change on my kids in a positive way since I enrolled them to the school, they have become very independent and willing to do things by themselves, progressed rapidly in their learning and the mastering of new skills, and learned so much vocabulary and the recognition of letters. My older daughter by the time she entered pk4 she was writing her name already and could recognize some words. It's a great find that school. I consider it like a little hidden gem.

I have been struggling with the idea of writing this review but then I thought some parents could…read morebenefit from our experience so maybe this ordeal won't have been for nothing. We moved from our country in January 2018 as soon as we got to Aventura this school was the best option to us. We Know about the Montessori philosophy and we like it. On the day of the interview, we informed the principal of our situation, we just moved from another country, my son spoke no English and he had a 6 months old sibling. Our 5 years old son started on March because we believed he could benefit from being with other kids, learning how to share, practicing english and having a routine while we organized the family affairs. After 1 week, we got a call from the principal who let us know that they decided to reevaluate the admission because our son had a bad attitude. He didn't cooperate with activities or would not listen to the teacher (he didn't speak English at the time) We asked her to be patient because of the circumstances and the principal gave us another chance, but it sounded like an ultimatum. The following month, April, we had to travel to our country. We where there for two weeks and when we came back he wasn't better. I think being exposed again to his old life, friends and the family wasn't easy. One morning the principal called me again, she was screaming. She informed us that she put our son out of school! I was crying and felt really sad. My husband called to speak to her and tried to reason with her, this wasn't the ideal solution. She said that our son was not a good fit anymore and he was going to be given two weeks to adjust to the school or else he would be dismissed. Mind you this was also the end of the school year. My son was going through a lot, a new sister, a new country a new language. This school treated him as if he was a juvenile delinquent, as if his presence in the school was a problem. This principal prizes herself for having 23 years of experience in childhood education and that is the way she decided to handle a child who was going through a challenging time in his life? We were made feel as if there was something terribly wrong with him. My son was silly and exuberant experiencing an incredible amount of change all at once, that was his fault. Never did the teachers though help him navigate transitions (the most frequent times for behavioral outbursts), or never was he given time to familiarize himself with the Montessori rules which they claimed he was not following. He was defiant but like a 5 year old can be, a 5 year old who is going through so much change in his life. We were given an ultimatum in a very cold and unsympathetic way. After that call, my husband and I decided to get him out of this horrible school right away. Never in my life have I experienced such lack of compassion and understanding in an early childhood education setting. My son wasn't violent or aggressive or dangerous he was anxious and rambunctious. There must have been other ways to deal with this, some basic childhood psychology and more respectful interventions. You see I could have dealt with the idea that my son wasn't a good fit for this school if the principal had been communicating with us in a compassionate manner, but that never happened. Do yourself a favor, steer away from this place and their cold hearted management. These people should not be educating anyone since they lack basic human empathy. Now, a year later, we are so happy. He is in kindergarten, he is an excellent student, he loves his teacher and has made a lot of friends. He only needed TIME !!