Well if you want pretty much instantaneous carpenter ant "acute infestation" in your kitchen to…read moreSTOP, this is your place. Happened this morning. Haven't seen any ants since he left. What can I say? Problem solved. Thanks!!!!

Terry was prompt, courteous and professional. He found the source of my mouse problem and took…read morecare of it. Great job.

We own an Airbnb and recently had an issue with carpenter ants outside of the home and flies inside…read morethe home. I called Brandon at Rock River Solutions and he was quick to respond to my call and had me on his schedule right away. Took care of the issues in one singe visit. Price was very reasonable too! Highly recommend.

Great knowledge, excellent service and competitive prices. I'd recommend Rock River solutions 100%…read more He also found a way to fully communicate in Spanish the problem and solution.

I have used them For many years. Always knowledgeable…read moretechnicians that explain what they are doing to treat my home.

They came out relatively quickly to assess. Poor…read morecommunication thereafter. I had to follow up based upon estimate. Hired after all was said and done. Then again I had to follow up to schedule them coming out, again communication breakdown on their end. Hoping they make it up on the servicing.

Not reliable. Mixed results. Been dealing with this company in a commercial property.Dont have time…read morefor incompetence.

I've had rose come to my one bedroom apt complex 3 times it's been treated. The African American…read moreman comes and keeps saying I don't have bed bugs but he comes during the day and I find them at night. I just found a little one in my bathroom. He doesn't even listen to me where I seen them. Said they might be mites and doing a treatment outside would help but wouldn't get rid of them.I want them gone! My two bedroom at Westport Village never had them. It's been almost a year I've been dealing with the bed bugs in my one bedroom. Like why would I make up I have bed bugs!? I don't self treat or anything. I just want them gone! I'm scared if I move they'll come with. I really can't find where they are. I find them by window seals and sliding door. Also, the apt above me had them before me and I was never informed. Poor manager at Westport. Maybe a different service needs done like heat treatment? Cus this dusting maybe helped a little first time but after that it didn't. The manager said they don't do heat treatment cus they aren't liable for my belongings. I don't care about my things at this point. Your workers need to take they're time! Especially the man guy. Sorry don't know names. I just feel like he doesn't value his job. Just comes in and looks a little and says oh that might be a sign of them but definitely not bed bugs. Every time.

I am so happy to be using a local family-run pest control company. Rocky's Pest Control -- Rick's…read moreson now -- was polite, informative and extremely helpful as he assessed the type of insect invading my house's foundation and took care of it. After a horrible experience with a nationwide company who came door-to-door and lied about several things, it was a relief to have expert, helpful and HONEST care of my home.

We have been using Rocky's pest control for at least 10 years. They spray for us every 3 months for…read moreseasonal bugs. During this time our cost has never gone up. Rick really knows his bugs. Very convenient to schedule or reschedule appts. And if we ever see a bug in between applications, I just call them and Rick is happy to come out for free to re-spray. This is a family owned business. I have recommended them to others.

I've used her many times. She's done well for me. It looks like she hired some help so I will call…read moreher tomorrow on my ladybug and box elder and stink bug situation I've used for over 30 years. She has helped me a lot. I totally recommend hers mine

I have been working with Bug Lady Pest Control since summer 2022. The quality of the service is…read moregreat! I find the company's offers affordable and reasonable within the current price climate. I have never had an issue where I needed to call the service in between sessions but am reminded that at any point (no matter the season) I can call if needed and support would be at no charge due to the plan I work with. Sessions are quick, scheduled in advance, and always on time. I am offered dates and times that work best for me as opposed to filling forced to fit in within their schedule. I am never advertised or pushed for something more. I truly respect this business and all their hard work!

Anthony is very knowledgable and guarntees his work. He is dedicated to his profession.read more

Tony was very reliable and knowledgeable on our insect problem. He took care of it in two weeks and…read morewe've had no problems since! Glad they're gone! Thank you so much and a wonderful job.

Paid $211 for orkin to come inspect my house after we had found a mouse. Just found these holes in…read moremy garage. Not sure how they didn't see this during the inspection. For that price I felt as if they should find entry points that size.

they don't even deserve one star I just wanted to reschedule my service day and the guy thought I…read morewas cancelling and started talking to me very rude and told me not to call them again for any services n the future I'm like what?? I just needed another day but since your being rude yes go ahead and cancel the service I wouldn't dare give money to a company that would talk to their customers in such a way because u assumed I wanted to cancel the guy was a real jerk and not to mention they don't do any extravagant work to your home to keep pest out anyway the guy they sent out the first time had on filthy clothes at 8 in the morning he u would've thought he bought bugs with him just gross so I would not recommend them at all go somewhere where they actuality are not rude and value their customers orkin in Rockford Illinois has nasty customer service and not worth the money

We've called Pearson twice for emergency calls. Last year after a bad storm took out our sump pump…read moreand this evening because our AC/HVAC system was leaking in the basement. Both times they've come to the rescue within only a few hours! Last year was 2 hours and someone was here and today our Pearson guy moved things around and was here within 30 minutes! It's worth every bit of the extra pay for being hours after the workday and I can't thank you guys enough for your above and beyond service! The guys we've had come out have been really professional, kind and knowledgeable! Thank you again Pearson!

Did a great job, however I have spent the last two months trying to get an INVOICE or a RECIPET and…read moreeven talked to the owner...I got a proposal and a credit card reciept but I need an actual reciept so I can submit this to my insurance...IT HAS BEEN TWO MONTHS AND ALL THEY HAVE TO DO IS CHANGE MY PROPOSAL TO RECIEPT!!! So as far as I am concered there qwork was great but customer service sucks and beleive me I am going to spread the word!!! I already contactedc the BBB...