I cannot highly enough recommend Jeff and Matrix Security Systems! I contacted Jeff initially to…read morehelp us troubleshoot a problem with an existing closed circuit security camera system. All of the other security companies I reached out to would not troubleshoot or work on the system because they had not installed it. Thankfully Matrix Security was willing to help me and they were able to fix the issue and have continued to support that system even though they did not install it. Additionally we have contracted with Matrix Security to install new security cameras, they have pulled installed both in a new construction setting and in an existing structure and have done highly professional and top quality work! Jeff is very trustworthy, extremely professional and just a really great person to work with. Do yourself a favor and give Matrix Security Systems a call!

If you are looking for a company that you can trust this is the one. Jeff came out and was very…read moreknowledgable,friendly and listened and answered all my questions. They did a very good job on my system. Attention to detail and customer service was outstanding.

I was a customer with this company until switching providers in March 2025. I followed every…read morerequired step to properly cancel my services: I paid off my equipment, canceled through their third-party account lender, and my new provider even submitted a cancellation letter on my behalf. After completing all of this, I reasonably believed my account was closed. That assumption changed when I was contacted about an unpaid balance after fraud was discovered on my card. When I called to investigate, I was informed that this company had continued charging me for monitoring services the entire time--even though the equipment they were supposedly monitoring had been offline since cancellation. At no point did they contact me to question this. The first representative I spoke with, Leah or Aliyah, was helpful and confirmed that my service had been canceled and that I should be receiving a refund of over $250 . However, after being transferred to the billing department, the experience deteriorated significantly. The billing representative was rude, repeatedly cut me off, and ignored what I was saying. I have now been on hold for over an hour and forty minute waiting for this issue to be resolved. If this matter is not resolved promptly, I will be filing a complaint with the Better Business Bureau, as well as contacting a lawyer.

signing with vivint was a necessity for use at the time and they were great! Another service came…read morein with cheaper prices and better service. well after paying off the equipment and calling in and canceling they continued to charge me over 500 dollars for service i wasn't receiving! hell they didnt even call me to say hey were not detecting any equipment!!!!!!! but they still are charging me . each time i call someone says yeah we can help and transfer me to someone else that i have to explain again and they still want the money! i will never recomend vivint again! customer service sucks!!!!!!

We have worked with 1st Security and Sound for our fire system alarm system inspections,…read moremonitoring, and service. They have consistently provided outstanding service. Their team is professional, knowledgeable, responsive, and always willing to answer questions and provide guidance when needed. They do excellent work, complete projects on time, and help ensure our fire alarm systems remain compliant and functioning properly. What set them apart is their ability to provide high-quality service at a fair and competitive price. I highly recommend 1st Security and Sound to any business, property manager, or homeowners association looking for a reliable alarm company. They are a trusted vendor and pleasure to work with.

The crew was helpful, especially Roger he was great. They were interactive, personable, and…read moreconsiderate. Very hard-working.

After using this company for my camera install, one of my cameras was water damaged. After I…read morereached out and got a hold of "Travis" he promptly did his best to make it right. Very satisfied with his dedication to marking his customers happy. If he says he warranting his work he is gonna take care of you. I will definitely be using him again.

From the first point of contact to when the job was completed, CVA has been extremely professional…read moreand clear on what they would be doing. If you are shopping for values and want things done right, get these guys on your schedule. They can be busy but they will make it work for you as soon as they can and it is well worth it at the end. We picked a great security camera system from Costco and they installed it for us as requested. After the installation, CVA took the time to show us how to use the system as well. That is great customer service. Thanks Travis and Anthony for the great work. 10 stars if we could give CVA that. One less thing to worry now... - John

If you're looking for clean, professional AV and home installation work, Wire Guys--and especially…read moreRay--are an easy recommendation. From the first interaction, Ray stands out for his responsiveness and professionalism. After a quick call, he was able to come out the same day to assess the project, which immediately set the tone for a smooth experience. He takes the time to understand exactly what you want and then executes it with precision. The quality of the work is what really makes Wire Guys shine. Whether it's mounting a TV, installing a camera systems, installing a surround sound system, or setting up a full home alarm, everything is done with attention to detail. Wires are completely hidden, components are neatly organized (even tucked away in cabinets when possible), and the final result looks clean and polished--exactly what you'd hope for but rarely get. Another thing that stands out is how tidy Ray is while working. He cleans as he goes, so there's no mess left behind, which is a huge plus for any in-home project. Overall, the work is efficient, high-quality, and hassle-free. If you want a job done right the first time--with no visible wires and a clean finish--Wire Guys is definitely the company to call.

I work for a small non profit and a our IT guy recommended Wire Guys. We were completing a…read morerenovation project for our offices. All network wires needed to be done from scratch. Network wiring for 10 workspaces were done with 2 network ports in each station. We also upgraded our network rack which Wire Guys order for a very reasonable price. As for the technicians, all I can say is they were amazing. They were very professional, detailed oriented and on time. All of the work performed was done great and great quality. The technicians were friendly and accommodating to any request no questions ask. Our project was completed on time as planned and everything from the technical aspect of things were done great with no issues. We will definitely keep using Wire Guys for any work.

This alarm company is great! Always so helpful and polite when you call. It's like that old time…read morefeel where you get somebody on the phone, they are actually nice and really appreciate your business too. Highly recommend! I've been with them for over 25 years.

The Company recently changed ownership and they still keep the the GREAT service alive. I had an…read moreemergency and their staff responded and came to resolve the issue the same day.

Quality of service 10 Personality 10…read moreResponse 10 Highly recommend his services. Pricing was amazing and was quick to respond

Roman and team did an amazing job rewiring and setting up such a small space for a great visual and…read moreauditory experience. Thank you :) *Highly Recommended

Takes care of business and know their hardware. Would recommend…read more Used many times. Professional On time Excellent hardware options

Larry was very knowledgeable , calm and professional. He did respond to our call quickly and took…read morecare of our requests. I highly recommend direct security for any home entertainment need.