Not the Welcome to Moe's experience I'm used to back home. I placed an online order for two family kits . I tried to call them and no answer for a couple hours . When I arrived the one man literally muttered lowly welcome to Moe's. I asked for my order and both men gave each other a look. My order was not it even finished. The young man mumbled did anyone message you, I couldn't understand him I asked again what he said. He said they were out of queso and what did I want to do? No one messaged me at all. I wish I had known in advance because I would've canceled. The dinner was for my daughter birthday and the only item she wanted was the queso . I was in a rock in hard place and had people waiting so I had to take it. The sauce bar was not very clean and there was a table with things thrown all over it and another that looked like it was being used a work office. Had I known this was how this Moe's was I would not have ordered from it. I should have looked it up on yelp first , my mistake. read more

Moe's Southwest Grill - Mexican Near Me - Conyers, Georgia

The food tastes old . I'm surprised at the health inspection score. This location just seems dirty. Messy stations. Missing ladles in the self serve sauce station. No management presence read more

Never go back. Utterly the most disgusting moes I have ever been in. Zero work ethic. The green salsa was rotten at the salsa bar. Food splatter all over the walls. read more

Moe's Southwest Grill - Also splatter on the walls in the seating area on pictures, etc. - Mexican Near Me - Conyers, Georgia

Dirty, dining room crowded with empty boxes, salsa bar missing half the options. The food was put together poorly. To the credit of one of the servers she would not serve the adobo chicken because it was too dry. Flavor pretty bland. Also it was my first time at Moe's in quite a few years and it's unrecognizable from what it used to be. They have renamed or discontinued everything the used to have. Won't go back. Sticking to Willie's for this kind of food. read more

The manager at this store is great. He gave me and others a $5 off coupon. I've never had any issues with service. I'm a vegetarian and they give me plenty of beans and tofu. Thank you read more

TERRIBLE! The hours on Tuesdays are from 10:30am-9:00pm. I arrived at 8:30pm and the door was LOCKED. I knocked several times and was clearly seen by two different employees and was ignored. Customer Service is TERRIBLE. Stay away at all costs. read more

The food was really good and the service was good. It isn't perfect but it all tasted good.

Just moved to Conyers and wanted to do a Mexican grill. Sounds pretty simple, to order something online and get it when you get there at the time specified.. The entire process is messed up at this establishment. I deleted my app, I'll stick with Chipotle. Dictation. read more

Zero stars. The WORST Moe's establishment I have ever been to. My experience started by the unfriendly attitude as soon as we walked in the door. That proceeded to realizing the further and further that I walked down the line ordering, how FILTHY this place was. Looks as if he hadn't seen a deep cleaning since the day it opened. The lady helping didn't change her gloves once in between helping the 4 customers in line at the time including myself. The counters surrounding food were disgusting. The chips were stale. The salsa bar was unusable. The floors were sticky. The list just goes on. It took everything in me to not just cancel my order and leave but I paid for my order and left. After $21 and only a few bites, everything tasted as how I'd expected from the looks of things and went directly in the trash. Will not be returning read more

The establishment is full of unbothered young adults working. Drink fountain empty, napkins empty and to make it worse the staff is standing around talking amongst themselves instead of stocking. Service horrible food horrible. What a waste.. read more

Wow. I rarely come to Moe's. Chipotle is my go to because they have better service. I should've knew this was going to be bad when no one said "Welcome to Moe's ". The young lady acted as if she didn't want to serve. I don't expect service with a smile, but I don't want to be treated as I'm an annoyance. I'm the only one in the restaurant at 11am beating the lunch rush. She acted funny when I asked for queso. They use the smallest scoop to add items into the burrito bowl. The dark meat chicken is dry. I recommend getting a drink. The rice, corn, sauteed onions with peppers, and queso was the saving grace. They quadruple charged me for queso when all I assked was for a smidget more of queso. CHIPOTLE is the BETTER option for a reason. Dayamn Moe's, today was not tour day today. I will revisit in 2024. Hopefully the Conyers Ga-20 (Flat Shoals) Location get it together by then. read more

Moe's Southwest Grill - Receipt - Mexican Near Me - Conyers, Georgia

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Great customer service especially from Don. We will be sure to come back. The food was good.

Service was incredibly slow. Took about 30 minutes to get my food when there were only 2 people in front of me.

TERRIBLE! spicy salsa!! Food was not adequate whatsoever. The staff was friendly but That can only help a restaurant to a certain extent. Very lackluster burrito. My buddy J@&$ (Censored for privacy) would make a burrito much better with the stuff he has at home. Besides that complaint it was a mundane experience. THEY DID NOT SAY WELCOME TO MOE'S read more

I will admit, when I first showed up to this restaurant and saw they were opening at 1:00pm because of understaffing, I was a little upset. BUT we can't deny that understaffing is a major problem to a ton of restaurants right now. With the understaffing, the manager did their best with what little employees he had and I appreciate his quick to help to accommodate all of us waiting at the door. He explained the two employees he had with him were training as it was their first day today. You can tell they didn't have everything ready for the day yet, but they still were friendly and tried their best. As always, I left with a full stomach and happier since the quality is always good. So again, big props to the employees today for making a hangry customer happy again. read more

Moe's Southwest Grill - Burrito With steak - Mexican Near Me - Conyers, Georgia

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Walked in & was ignored for 5 mins ( I was the only customer). The kid that took my order was real sloppy making the food. Couldn't even pick up the burrito to eat it. Sloppy all the way around. Chips were stale & The salsa bar was so dirty I didn't grab any. The last time I came to moe's it was way better. Talk about a place that needs to be closed to get cleaned & staff retrained this is it! Don't waste your time! read more

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I placed an order in their app today at 7:20 it claimed it would be ready at 7:44, I arrived at 7:50 and at that point they had not even realized that I placed an order so at this point they continued to move as slowly as humanly possible to complete my order and at 8:29 they finally completed it. INCORRECTLY!!!! That's right they took over an hour and they still couldn't get the order right. This place is absolutely horrible and their service is about as good as their order making. If your thinking about going here go down to street to chipotle you can get your order done correctly and it won't take an hour read more

probably the worst service AND meal i've had in the last 5 years. took 15 minutes to help with no line because the employees were so distracted with each other. then the woman who finally helped me rolled her eyes 2-3 times throughout transaction and then completely destroyed my burrito and decided to just wrap it in tin foil and move to the next customer. never returning. read more

Ordered a very simple DoorDash delivery. One quesadilla and two tacos. Only got the quesadilla. The incompetence is incredible. It's a Monday evening. Get it together. read more

Probably not recommended. The service was already but that not the issue. More about the portion sizes they provide. You barely get any food and it's expensive. I would prefer to go to chipotle over Moe's any day. read more

Just no....this used to be my go to spot, prior to the pandemic. I try it again once or twice a year and each time I'm reminded why I stopped patronizing this location. No customer service (staffer seemed bothered that I was ordering), high price with no clarity until you get to the register, and lack of cleanliness. Time to just let it go... read more

Gear per usual wish they had a sour cream option though and a better selection of sauces

I'm just adding on to my previous review but they didn't have anymore covers for their bowls. Very tacky but not a huge deal. Also, I came to update that one of the workers had a nasty attitude with my elderly mother. My mother asked the [caucasian] girl to help her download the app to save money & this clown refused to help her and said she couldn't help her and that she did not need the app. read more

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I normally don't do this but I would consider it a disservice to others in my same situation. This location has been the worst experience of all the Moe's I've been to. And I've been to a lot. Do not go to this location if you can't get there an hour before it closes. Before I left my house, I checked the hours of operation of the nearest Moe's location. It said 9pm. So, I get to Moe's by 7:38. I parked and walked to the door and saw that it closed at 8pm. I pull on the door and the door is locked!!!! I totally understand that people are over it by closing time but...refusing and turning away customers who choose to bring their money to your establishment is just horrible business. Managers, I hope you're reading these reviews because, if you didn't know your employees are doing this. Now you know. Horrible. And please update your hours of operation on Google maps. At least for the safety of your employees if you don't see anything wrong with what they did. There are waaaaaay crazier people out here. Because man, I was really wanting that queso. read more

I really love Moe's for the fresh veggies and the creative salsa, however lately my bowls have been skimpier and skimpier...Not sure why but for $8-10 I should have a little left over like before. I always get enough chips and thank you for FREE CHIPS!!! Not sure if it's me or the new bowls they have now. Also, it seems like there is always someone new on the prep line. They should all be taught the same regarding portions right?? Food for thought ~ Dee read more

i went there excited to get me a stack , the shell tasted like a slab of wood and they didn't even put exactly what i wanted , they sat and ignored me several time while asking for cheese on my stack for nothing . i gave super kind treatment but i do not recommend comming to this location , if anything go to a different location to save your life . i threw up after taking only 3 bites. if you like slabs of wood then please do go ahead and welcome yourself to this location , took them 5x to try and roll my boyfriends burrito. read more

This place is a freaking JOKE!!!!! I ordered 2 orders of nachos and 2 kids meals burritos. I asked for cooked onions on my husbands and none of mine and he put them on there anyways. When I said I didnt want any on mine he looked at me and said, "oh, you didnt....." Then just continued to stand there and look at me like I was stupid. The kids meals were suppose to come with a cookie but all I got was a tiny burrito and a small cup of drink for 5 dollars. Then I decided I wanted to make my husbands a meal and compared prices for the 2 dollar small cup of drink or the 3 dollar make it a meal. When she said it came with a side of queso i was like yeah okay. They charge me 30 dollars for a totally screwed up order AND THEN put the "side of queso" in the bag. It was literally the size of a ranch cup. Total rip off! Covington location has it on lock. read more

Friendly staff. It's always crowded. The food is good. That home wrecker doesn't stand a chance after my work out though. Gone in under 6 minutes. lol be sure to stop by if you want southwestern food but you don't have time to dine in. read more

Moe's Southwest Grill - Home wrecker no rice - Mexican Near Me - Conyers, Georgia

A fellow Yelp 1337er and I went down here for lunch as "I Love Sushi" across the street was closed at 5PM. Bummer. But you know, you gotta have some food. Anyway, we walked in before the early dinner or late lunch .... or lupper (lunch + supper) crowd walked in and attempted to order our food. First of, I don't even remember hearing "Welcome to Moe's." What's up with that? Ok, so I had my go at putting my burrito together. The two dudes working there were either tired, bored, high, or all three. They made sarcastic comments that did not feel sincere. When we sat down we began biting into our burritos. My friend was surprised that his did not have any chicken, despite the fact that he ordered one with it. OMG MYSTERY! Was it all a dream? Did my friend actually convert to being a vegetarian and subconsciously order a vegetarian burrito? Was it those meddling kids? No, it was the servers, they just forgot to put it in. After a short trip, he got his meat, and chomped into it after sitting down. I've been by this Moe's a few times and the service has fallen a little bit short. However, the food is still good and the lines are always there so it must be doing something right. read more

3 because I live Moes especially now they they have perfected the tofu but service here, not so great, they were short handed and working the cashier hard to the point where she started calling on the LORD, lol. It could be the night I came so maybe 5 stars next time. read more

This location is really good. They are nice and generous with their portions. The female manager even worked with me when my app wasn't working correctly. Definitely go here instead of the Covington location. read more

Oh my gosh service here is awful!! The guys who were making mine and my husbands food were okay, but then you get to the register to pay and the young lady is so rude for no reason, she rolled her eyes at everything I said, and for some reason got irritated with me when I forgot to ask for sour cream?? Every single table was filthy so we had to clean our own table, they didn't have ice?? Which is weird but not something to upset me, later while we're eating an employee comes in for his shift, tried to get ice which shot out all over the floor, and he left it there. We literally witnessed a customer get up and clean the ice up and then sit back down to finish her meal. The African American that worked the cashier, acted normal to any other African American that came in, but when any white persons came in, she would constantly roll her eyes and have attitude. Now with the way this world is today, i thought that we learned that all races are equal! Clearly Moe's in conyers employees did not.. sad. read more

We like Moe's and give them lots of business. They're friendly and the food's great. We get chicken quesadillas with pintos and corn salsa. Cheap burrito Mondays are a favorite of ours. read more

Beware of FRAUDULENT activity. An employee at this location is stealing people's card information and signature to buy gas in Bankhead, pizza in Lithia, and going to the movie theater. The manger is very unprofessional and instead of hearing about the issue he decided to pass the phone around and make it into a big joke. read more

I showed up at the location at 8:50 on the dot when the location is advertised to close at 9 and saw other customers inside ordering so I tried opening the door and it was locked. I waved to the employees and they all ignored me. I checked the door and it still said closing at 9 so I called the store. A woman answered the phone and told me they were closed after I asked so I asked her if they changed the closing time and what time it was. Then she decided to actually hang up the phone on me. Absolutely ridiculous. I drove 25 minutes from covington under the impression that they closed at nine and after just simply inquiring if they changed the closing time so I wouldn't come back at the wrong time, she decided to rudely hang up on me. I usually love moes and that's why I decided to drive so far to get it only to be treated like this. Being hung up on after being locked out before closing time is uncalled for and rude. read more

Good food and service. Last week my mom and I came in to redeem my free burrito for downloading the app and received free drinks because we had to wait for them to cook more steak, as we chose steak and they were out. It was quick. Free meal. YES! read more

I live about 30 minutes away from the Moe's but I was in town shopping. I stopped by the Moe's in Conyers, GA to get supper on my way back to the house. After some last minute stops I finally made it home about 8:45 and got to bite in to my burrito. To my dismay, it was someone else's burrito. I call up the store hoping that possibly they might go a head and make me another burrito and I can pick it up when I can get there, even tho the store close at 9pm. I know the staff will still be there cleaning up from the day. So I call, and call, and call, and call, there is no answering machine and no one will answer the phone. Even now as I type this I have been trying to reach the store for more than 15 minutes with no answer. It is very frustrating as I have spent my time and money to get some food and it was a simple mistake easily corrected but no one will take the time to correct it. So now I have to go out and get something else for supper, spend more time and gas and more money on food because the careless manager/employees refused to answer their phone. read more

Moe's Southwest Grill - Mexican Near Me - Conyers, Georgia

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I've ate at several Moe's and this one pretty much matches all the others - cleanliness was a little slack but I went in at peak of the lunch rush and should be expected - staff was courteous and actually asked if I wanted sautéed mushrooms, onions and peppers where most don't - overall if I were in the area again and craving a good burrito I'd visit again read more

Very friendly and always welcoming. The "Welcome to Moe's!" greeting is the best. The food is always good but the ingredients toward the end of the day can sometimes be a bit old and done for. Never had an issue with anything within this particular location other than the fact that I almost fell on my face because of water being on the floor by the soda machine. There at least was a wet floor sign. read more

The food is always hot and fresh and I always get a welcome greeting when I come in. I love it.