The shipping price is the lowest but the service is top notch. I have my vehicle ship from Spokane…read moreto Los Angeles. The process is smooth and fast. I would recommend this place for any vehicle transportation. Great value and excellent service.

I would recommend Auto Relocation Specialist to anyone who needs their car shipped. Kathy and Mitch…read morewere very informative and stayed in communication with me. I felt like I didn't just do business with them but also became friends. I'll continue to use them for my business when we have car shipping needs

I got my car shipped through Lee Bowe, but they used VNS for transport. The driver, Elisei, was…read moreextremely kind and communicative. He got to the location on time and was so helpful. I personally had a great experience with this company!!

Stay far away from this company. Absolutely horrible experience shipping my car with them. Claimed…read morethey couldn't find my car, went around in circles trying to get in touch with someone. When I thought my car was finally going to get delivered at 9pm instead of that morning...the guy who arrived is asking me where my car is. He thought he was there to pick up my vehicle. Mind you, this is after several phone calls to both VNS and American Auto.

Auto Haul Express made this an very pleasant experience. Tony was so easy to work with. He was…read moreupfront with the total cost- no bait and switch, which is prevalent in the industry. He communicated everything upfront so there was no surprises. I highly recommend Auto Haul Express and specifically Tony!

WARNING: Auto Haul Express (also operating as AutoCarShip.com) engaged in what I can only describe…read moreas a bait-and-switch scam. We were quoted $900 to transport our car cross-country and booked THREE MONTHS in advance. Our rep, Steve Bravo, was extremely responsive -- until we signed the contract and paid our deposit. After that, communication became a one-sided effort on our part. We periodically checked in to confirm our pickup date and were repeatedly told "all is good" and that we would be contacted one week before pickup. One week before -- nothing. We reached out multiple times and were finally told we'd be contacted the day before with a pickup window. The day before -- no call. We sent multiple calls and texts -- no response. The day OF pickup -- still no response. After hours of waiting and trying to reach someone, we received a single text saying the truck was full and our car would go on "the next truck." By this point, we had already traveled across the country. Our car was left at a friend's house on the East Coast with no pickup in sight. A week later, after again chasing down a response, we were told it would cost an additional $2,000 -- TRIPLING our original quoted price -- to ship our car. Meanwhile, friends who used a different transport company had zero issues -- no communication problems, no missed pickup, no price increase. Their car arrived on time. Ours is still sitting on the East Coast. This company takes your deposit, goes silent, misses your pickup, and then holds your car hostage for triple the price. Avoid at all costs.

DO NOT DO BUSINESS WITH THIS AUTO DEALER. I purchased a vehicle from them in August 2024. I was…read moretold I would have my title and plates in about two months. When those two months came and passed I called asking for an update. after confirming my information I was informed that the person who handled their titles was out of the office. This was the beginning of over a year of calling them and receiving the same run around. He was always out of office. I even asked what hours he would be in and called at the appropriate time only to be told the same spiel. I live an hour and a half away and after six months of getting the run around I went in and all they did was offer to give me fresh temporaries. This was only a bandaid for a wound that needed stitches. Soon after I was able to get in touch with their title person who, I found out, was one of the owners. He gave me more excuses about how there was a hold up with the DOL. I waited patiently for another six months before finally being beyond fed up and filed a complaint with the Washington DOL. I was then pointed towards filing a claim against their dealership bond. It was only after I filed a claim against their dealership bond that they got me my title and plates, two days after they had been contact by the bond. What this tells me is that they had the ability to get me my title and plates before this due to the speed at which they were able to acquire them when they were threatened with financial liability by the bond agency. In the end, I received my title and plates in Feburary of 2026. This was beyond unacceptable. I have never written a bad review but have been so incensed by the entire ordeal that I felt it was my duty to inform others before they make the same mistake I did by doing business with this auto dealership. Believe it or not, this is the spark notes of the entire process I was forced to go through to use the vehicle I had purchased.

Cannot warn you to stay away enough…read more I am now $20k into a $10k car I bought there. Sold me a Subie that they had "done all the work" that needed to be done at 200k miles. Headers, gaskets, etc. Had to take the car back in within a week because it wouldn't shift into gear from park properly. It wouldn't accelerate from a stop appropriately and would just shut itself off while idling at a stop light or sign. They supposedly got it in and said it was a sensor issue and "fixed it". (Remember that for later) Then the car dropped all its oil and seized up within months of it being purchased. They insisted it was my fault. So the "insurance plan" they sold me for another $800 wasn't going to be any good either. (Even if the oil wasn't checked in 3 months' time.... which it WAS... it shouldn't have vanished within a few months of having the engine overhauled). Of course, they offered to replace the engine, if I paid them for it. So, it sat on their lot while I found a REPUTABLE mechanic to look at it. Once I had found the best garage in town for Subarus, they wouldn't even put the car on their trailer to take it to the shop, I had to pay for the tow off their lot. And that sensor issue they "fixed"? The mechanic said all the warning lights I took it back to them to check was because someone did a quick fix by jamming/bypassing the sensor. Literally, the WORST car purchasing (or mechanic) experience I have ever had. Ric (salesperson) was rude and felt comfortable swearing around my wife and son. Should have been my first red flag. I just thought he was trying to be "buddy buddy". Nope, turns out "Skeezy salesperson" is a stereotype for a reason. Stephanie started scolding me on the phone when I called and was upset with the weeks of delay that involved all these issues. YOU MUST AVOID THIS CAR LOT AT ALL COSTS.

NAO auto transported my vehicle through Montway Auto Transport broker. While I am aware of frequent…read moredelays of this business, they showed up a week after the first intended date, and they refused to pick up calls when I called them to ask about the schedule. Instead, I received text messages from the dispatcher who apparently seemed too busy or irritated to provide any answer. The dispatcher replied saying that they would call back or let me know about any details, only followed by absolute silence. After the car was picked up, it took them two weeks to deliver the car. There was a snowstorm that caused this delay, which makes sense, but again no one was there to inform me. I got in touch with a driver a few times, who provided me with wrong delivery dates. Then finally when they delivered, they gave me a half hour notice. It was a different driver, from which I presume that the driver stopped by their depot in Washington or someplace else. There should have been enough time for them to notify me sooner. I had to stop what I was doing and rush back home to receive it. Overall, horrifying experience with NAO auto, and I would strongly advise those who are assigned this company when shipping cars directly or through a broker agency, to think again.

NAO Auto transported my vehicle through SGT Auto Transport brokerage. Upon delivery, I noticed…read moremultiple scratches all over the surface of my vehicle. After discovering that my vehicle had been damaged during transportation, I promptly reported the damages to this carrier so that they could verify them. I then contacted their carrier's insurance agent in order to file a damage claim and so that they could verify the damages as well. After the claim was processed, NAO Auto disputed the claim and refused responsibility of the damages. Even after comparing irrefutable before pictures of the car's pristine condition, which had also not been driven and was garage kept prior to them handling it. Their insurance adjuster also verified the damages and did a comparison of the before and after photos of the vehicle as well. Many weeks by and NAO continued to be avoidant and ignore the insurance claim. Above all, they refused to take any responsibility and own up to the matter. After several attempts to reach a satisfactory solution with NAO Auto, I reached out to the Better Business Bureau for further assistance on the matter. Which resulted in this business not responding to the Better Business Bureau as well. After several more weeks, NAO continued to ignore phone calls, and gave no explanation of how the damages occurred to my vehicle, and ultimately refused to pay for the costly damages. NAO Auto is an very unprofessional company and they do not handle these types of situations accordingly. I strongly urge anyone to stay far away from this company as they run a shady operation and have no shame in mishandling other people's property.