From start to "almost" finished the entire staff made me feel extremely comfortable…read more For someone like me and a few others I'm sure, I have not had such great experiences in past. The fact of getting use to a dentist any dentist at that made my teeth grind. BUT, these guys work as a team. They are seriously and Thorough with the work they're doing but also kind, funny and caring. They are themselves giving us quality of life. To me that is key. I honestly can't thank them enough and actually look forward to seeing them in a few months after I heal and head towards the finish line. (Never thought I'd be saying that!!)

Dr. Laga and his staff are exceptional. They not only excel in everything to do with dentistry…read more(including the back-office), but have a genuine caring attitude towards their patients and each other. Plus, they have an up-beat / fun office environment. This is rare and reduces any anxiety about visiting the dentist. Highly, highly recommend.

Excellent work. Been going here for years. Very accommodating and always professional.read more

Very thorough, considerate dentist and caring staff. I have and would recommend their service to…read moreanyone in need of a dentist that is not trying just to run up the bill.

Even though your practice is not an 'approved provider' with Florida Blue, your office staff still…read moresubmitted evidence of my payment for services to Florida Blue for me. This was appreciated, as myalternative was to submit a claim via USPS to a handler in PA-which in the past was stone walled! As a result of your office's help with a direct submission to Florida Blue, I received prompt reimbursement for my treatment. THANK YOU for the extra effort! I will return. Hal Hare, Lakeland

Top notch , very good, I highly recommend. I've recommended lake Gibson to several of my friends…read moreand they are very happy they went.

My husband went in for a teeth cleaning. He told hygienist he only wanted services that was paid…read morefor by the insurance. They told him he needed a deep clean and was paid by the insurance. When service was done they told him he owed over $200. The insurance said they were coding it wrong but insisted we pay and then sent it to collections. We will not go back and would not recommend

The service was fast and efficient. As I was leaving the office I received a bill for a service…read morewhich I didn't get. I got a general teeth cleaning but was charged for a deep clean which my insurance did not cover. They refused to change the bill. I won't pay for their trickery. Just want to warn everyone.

Dr John Paul and Associates moved to a slick new location in N Lakeland. The staff has been caring…read morefor my family's teeth for 7 years. Every staff member is happy, knowledgable. Dr. Paul is gregarious. He likes to distract from the dental mechanics with fun stories. I just had a crown replaced and the fit is perfect. Highly recommend for competence, integrity, conservative on treatment (try to keep the natural teeth). Basically, they listen and each team member is pleasant and on their A game (clearly trained well, treated well, and work as a team).

Bate and switch. Absolutely the worst experience I have ever had with any business in my life. The…read more$59 turned into $119 which I agreed. After my x-rays and cleaning and I went to pay I handed them my credit card at which time they charged me over$1300. STAY FAR AWAY THEY ARE CANNOT BE TRUSTED. I'M GOING TO SUE THEM.

Terrible place. Don't go, you will regret it. They broke my tooth, sent me home with no medicine or…read morefix as I still paid for a removal. Again don't go.

I don't even know where to start. If I can give them negative stars then I would. I do not…read morerecommend coastal dental to anyone... not even my worst enemies. They were extremely unprofessional, the doctor continuously spoke down to the dental hygienist to the point that she had to be transferred to another office for peace, and then they kept running late, charging incorrect amounts to me and my insurance, they do not answer the phone ever, they call multiple times in one day regarding appointments, the receptionist talk to patients on speaker in the lobby and then they talk about those patients in a negative manner and the entire staff gaslight patients. This is a terrible establishment and terrible service.

First and foremost my appointment was scheduled for 3:00 and didn't end up leaving there till 5:10…read more Please take note that the appointment was for a regular dental cleaning. Upon waiting in the waiting room after my arrival at 2:45, I was there, in the waiting room, till about 3:45. Why? What was the hold up? Never really found out why. I was the only patient there at that time. There was no other foot traffic whatsoever, but there were 3 workers behind the front desk doing who knows what. I was there for a simple cleaning and x-rays, as I was a first time patient. Once my name was called I was taken to the x-ray area and had those taken care of. After that I was taken to the exam room. Again, I ended up waiting there for an additional 25-35 minutes. When my teeth were examined by the technician all I could hear were numbers that were loudly expressed with negativity, making me feel uncomfortable. The first questions from the technician were how I felt about the numbers I heard, obviously my natural response was to say, "not good?" I was in an awkward position on how to respond and was not sure how on what to say. Granted, things made sense with those numbers since there are displays/posters and what not posted everywhere in the exam room. Something that made me feel super uncomfortable was to have the actual "dentist" who is supposed to traditionally look at my teeth in person appear on a large screen television screen to give me any recommendations and to ask any questions I may have regarding the information given by the assistants/technicians. This whole method made me feel rather uncomfortable and not fully authenticated, as I prefer to have a physical dentist check on me personally with the assistant. As a side note, I have had never had any bad reviews about my teeth, I've always had compliments with how healthy and nice my teeth have been kept. Get this, the technician told me that I needed a to have a deep cleaning and refused to give me my regular dental cleaning that I am entitled to by my insurance that is already included in my already paid for dental insurance. This dental office/company tried to rob me by paying over $600 for a deep cleaning that was not necessary and only $150 being covered by my insurance. When I refused to pay for the deep cleaning that was necessary, I was told to wait in the waiting room to pay my $5 fee I owed to pay for a bio-hazard waste material fee used during the exam, so I did as followed. Guess what? The technician thought I had left without paying, so I ended up in the waiting room as told, and waited an additional 15+ minutes before I had to get up to the receptionist desk to report that I could no longer wait as I have other responsibilities that exceed this excessive long visit that was not planned. This is when the last person left in the office said, "oh we thought you left," which I dang well should have. I paid my petty $5 and left. After this visit I have noticed that other individuals have had similar experiences about getting recommendations for other problems/cleanings/etc that were not needed, only "recommended," as well as being uncomfortable with not having a physical "dentist" in house to take a double check on a patient's mouth. As to me photos/x-rays don't do justice like a physical check of one's mouth might be like. Nonetheless I have found a family owned and 5 star rated dental office that was able to help me a few days after this horrific experience with honest results and numbers or what not broken down to me in laymen's terms as well as my regular dental cleaning, no questions or issues whatsoever. Coast Dental is and has a bad reputation with trying to tell patients that they need certain work done that is most of the time false; based off of other reviews I have read regarding this corporation/brand. I will never return and will always give negative reviews about this brand/experience. This company is extremely careless and only worried about making money off of vulnerable patients. Very wrong. Makes me so upset. Best believe me that word is and has been spreading with this extreme negative experience that I had never expected.

Omg the worst Dentist I ever been too in my life . Please don't take your kids there …read more The dentist is horrible she doesn't comfort you ,if you scream from pain or anxiety, she will stop procedure and send you out with pain, swollen face and open crack teeth with novacaine To find for another dentist on your own. Luckily the front desk administrator felt bad and did their best to help me get into another dentist that same day. The front staff is amazing. But that dentist, she is Horrible . I still can't believe this happened to me . 11am to 5pm . Just to pull out 2 teeth out. I drove 45 minutes to her, waited 3 hours for her to start, after 15 minutes of her starting, she stopped cause of me not staying completely quiet to have me drive 45 minutes back to the 2nd dentist (which is the best dentist I've ever experienced) It was cold I was in pain didn't know going to a dentist could be this complicated. HIGHLY DO NOT RECOMMEND don't take your kids or your parents there.

By far the worst dentist place I have ever visited. They have canceled & rescheduled every…read moreappointment that I have made. Staff is rude and inept. Their computers don't work half the time. The doctor is apathetic. I haven't got a bill yet but I'm sure it will be full of errors. Just avoid the place & go somewhere else. The only person that does her job is Margaritas. Poor girl tries hard to give good customer service but is surrounded by ineptness & mall functioning computers. I won't be wasting my time here E anymore.