Phenomenal customer service with speedy and professional communication! Just opened my second…read morepolicy with them! Thank you KAIDEN KAHKOSKO.

Customer is good! They worked on getting me the best rates possible for my business needs,…read moredefinitely would recommend.

My Medicare Part D drug plan was going to double for 2026…read more My agent didn't warm me??? And then I met Alison. Wow She showed me the right away a good way to save the money and STILL have all my drugs covered.It was so easy,I was amazed and impressed! And I'm so relived that someone like Alison knows exactly what to do.I know I can talk to her whenever I need more help.

Where do I begin? To…read moresay my experience with this broker has been frustrating would be an understatement. I was originally enrolled in my health insurance through her back in 2017 by my former partner. After our separation, I needed to explore more affordable options since my financial situation had changed. Naturally, I contacted my insurance provider, Anthem, directly to discuss cancelling or modifying my plan. To my surprise, I was told I could not make changes through them and would need to go through my broker. That's where the difficulty began. When I attempted to contact Ms. Gordon, I was met with a voicemail stating that I needed to provide my credit card information just to speak with her. She would not answer questions via email or text--only through a paid phone consultation. This immediately raised concerns for me. I was trying to cancel my plan and transition to a different provider, Kaiser Permanente, and did not feel comfortable sharing my credit card information in that situation. Given today's environment, I believe it's reasonable to be cautious about providing sensitive financial information--especially when I was not trying to make a payment, but simply cancel a service. Interestingly, my former partner--who originally set up the policy--confirmed he was never required to provide credit card information just to communicate. It seemed that once my intent to cancel became clear, the process became significantly more difficult. Eventually, after I informed her that I had already secured new coverage independently, she reached out to me. During that conversation, she attempted to get me to state that she had enrolled me in the new plan, which I declined. At that point, I had deliberately chosen not to work with a broker due to how complicated the cancellation process had been. To be fair, when I spoke directly with Anthem, they were helpful--until they realized I had originally signed up through a broker. That experience made it clear to me that consumers can enroll directly with insurance providers and may have more control by doing so. In hindsight, it felt as though there was little incentive to assist me in cancelling, especially given that brokers often earn commissions tied to active policies. Whether intentional or not, the process felt unnecessarily obstructive. I'm sharing this experience as a caution to others: if you work through a broker, your insurance provider may direct you back to them for support--even for basic account changes or cancellations. That can create an added layer of difficulty when you're trying to make decisions about your own coverage. As a client for over seven years, I expected clearer communication and more flexibility--especially during a time when I needed to make a change. At the very least, alternative ways to communicate (email, basic support, or a receptionist) would have made a significant difference. Due to this experience, I plan to file a complaint with the California Department of Insurance so the situation can be reviewed.

What a pleasure to do business with Insurance The Easy Way. Mike was easy to deal with, took the…read moretime to understand the situation, and gave me numerous options to solve my issues. Mike was on my side! It's great to have a person that can help manage the complexity of choosing health insurance. He has won my business with his professionalism, listening and follow-up. I will recommend him to anyone who needs to find the right health insurance.

I have worked with Mike for years and he has helped me personally and my company get and maintain…read morehealth insurance. From my perspective, he is one of the best in the business. He will take good care of your company! I strongly recommend him.

Good job helping me to figure out this mess with Medicare and choosing the right plan for my needs…read more Very responsive, helpful and pleasant to work with. Glad there are still such agents - who seem to care and knowledgeable.

Neal is an excellent Agent. Always available. Knows his coverage and policies…read more I've been doing business with him for 7 years never a problem.

I've been with Mercury for over 25 years. They are great! Jess Lopez is the account manager that I…read moredealt with. She's awesome.

About a week ago I called because I saw some errors on the description of my house on my Home…read moreInsurance policy renewal. My call was Directed to Jess Lopez. I told her of the errors and she accessed my policy and begn to correct the errors. They were square footage and number of bathrooms. While reviewing she also found another error. She was professional and thorough, and her customer service was excellent, and she saved me some money on my renewal. I'm very happy my call was refered to her. I am completely satified, she was awesome, and rate her as excellent.

Lawrence is an extraordinary insurance agent and will go above and beyond to take care of you. As a…read morereal estate agent and mortgage broker, I have a lot of clients that need to secure a homeowners insurance policy for their home. When the time comes, I am happy to recommend Lawrence and his Farmers office. Lawrence and all of his associates are professional, knowledgeable, and respond very quickly to inquiries. They are extremely flexible with the quotes they give and will always make adjustments to meet the homeowner's needs; that can include adjusting deductibles, coverage amounts, or premium amounts. I have worked with plenty of insurance companies throughout my career, and I can say with certainty that I wholeheartedly trust Lawrence!

We had a great experience working with Lawrence Ku Agency, especially Tiffany. She listened to our…read morepriorities, explained our options clearly, and helped us find coverage that best fit our needs. She was knowledgeable, responsive, and a pleasure to work with. Highly recommended!

Simon is really responsible and knowledgeable for my case. He helps to solve my difficult case…read morereally fast. It is incredible.

I reached out to Simon Hsu at KCal Insurance with a confusing health insurance issue -- my primary…read morecare doctor suddenly told me they didn't accept my plan, even though I had already confirmed with the insurance company that my PCP had been updated. I wasn't sure what to do. Simon patiently walked me through exactly how to navigate the insurance company and Covered California, including what to ask for and how to escalate the issue. The most incredible part? I'm not even a paying customer yet -- and he still gave me his time, attention, and genuinely helpful guidance without hesitation. He was kind, calm, knowledgeable, and generous -- I fully plan to work with him going forward as a paying client. It's rare to find someone in this space who cares this much and knows the system so well. Highly, highly recommend.

I'm a mortgage broker, and I was introduced to Julius by one of my clients who uses him as their…read moreinsurance agent. In my business, one of the most important things during a home purchase or refinance is speed, communication, and service -- and Julius absolutely exceeded my expectations. From the very beginning, I was blown away by how responsive, knowledgeable, and efficient he was. After seeing firsthand how well he took care of my client, I started referring more of my clients to him whenever the opportunity arises. Whether it's residential or commercial insurance, I know my clients are in great hands with Julius. The feedback I continue to receive from them has been incredible -- they consistently mention not only the outstanding level of service, but also how competitive his pricing is. I think it speaks volumes when another business professional is willing to confidently refer their own clients. I highly recommend reaching out to Julius for all your insurance needs. You won't be disappointed.

Mr. Julius Yang is one of the best insurance agents that I have known. Julius is a sincere,…read moreconsiderate, and hard-working agent, who is willing to invest time to find the best for clients. He had done an outstanding job for me when he was at another insurance firm. So I was looking for him when searching for an agent for my insurance needs, and luckily found him again. I would highly recommend him to anyone.

Nothing but good reviews for Vicki and her team. Met Vicki in 2016 when I was invited to a…read moreseminar. Everything she was talking about mapped to our philosophy financially. We have invested a lot of money into guaranteed income through annuities. I retired at the end of 2022 so 2023 is the first year I am receiving funds. There were a couple of minor hiccups but I worked through them with Linda Edwards. All is working well at this time. It's great to retire and know that you will continue to receive an increasing amount of money for as long as your around. Do yourself a favor and take some time to meet with Vicki and talk about long term goals. Trust me, your retirement is coming soon and if you're not prepared you'll hate it.

Mike is the best! Have been meaning to review my ~13 year old life insurance policy for months now…read more Finally reached out to Mike and he was both prompt & professional in providing some great options. They were all better than my current policy and in the end he got me a 35 year policy for 33% LESS than I was already paying! Amazing experience. I am going to have my family look into what they can do to improve their current policies too. Strongly recommend Coto Insurance for all insurance needs!

Recently I had a few opportunities working with Kristopher. One of the key aspects that impressed…read moreme about The Do Team Company was their ability to facilitate a smooth and hassle-free transaction. They guided me through the entire process, explaining each step along the way and ensuring that I understood all the legalities involved. Their expertise and knowledge of real estate transactions were evident, and it gave me peace of mind knowing that my clients would be in capable hands. I love how they shared and educated clients on the details and benefits before and after the process. Definitely my go to title company!

I have worked with Kris and his team on numerous loans and I have never had a bad experience. He's…read moreour Team's-Go-To Guy for Title. If you want to find out what Title can do for you and your business, I'm sure Kris will be more than happy to explain it in person. That speaks volume about his dedication to his profession. If you haven't worked with him before, give him a try and see why The Do Team is the top team in Westminster.