I'm very grateful for Richard Dorn and Affordable Environmental. Basically, I purchased a house and…read morethen discovered issues; Ugh! I talked to a few remediation companies, including AES. Richard was incredibly patient and good at answering all my questions. He responded quickly to my texts and calls. He was flexible around my schedule. Two things impressed me the most: 1) Quality if the containment--I went in after the after the air clearance test passed, and EVERYTHING was covered, neatly taped, protective layer and plastic over the floor. 2) Cleanliness when done--the 50 year old framing looked like new boards!! Everything picked up and cleaner than when they started. Thank you! I'll share a few pictures from during (me looking through the side window, after air clearance, and after all cleaned up)

We used AES to test for asbestos in our house & to abate when the test came back positive. Everyone…read morewe dealt with was knowledgeable and kind. As a first-time home owner, something like this can be overwhelming and stressful, but the great folks at AES made this an easy experience! They left our home sparkling clean. My husband and I were even able to work in another room while they worked because they were so quiet! I hope I won't need asbestos testing or abatement services again, but if I ever do, I'm calling AES.

No one wants to have to repair home damage because of a flood. No one…read more But if you do have to repair home damage because of a flood, you can't ask for a better team than PuroClean. Nick was absolutely the best person to work with, fast but thorough. He explained everything so well that we felt comfortable in the decision making process. The owner, Jim, was great to talk to when we started the project and followed up when everything was complete. We are completely satisfied with the process of working with PuroClean and totally understand why our insurance company has them on a list of recommended vendors.

My first experience with PuroClean Restoration was some years ago, Nick came out and did an…read moreexcellent job! That first experience was the reason to call on PuroClean Restoration again for help with water damage. Nick came back out and did an excellent job! He does his work well, he is very knowledgeable, he is very considerate, polite, dependable, patient with the customer, and overall delivers great customer service.

The technician Richard arrive timely within 24 hours and provided excellent customer service and…read morewas very thorough and detailed in his explanation. He made sure that I was aware of all the issues and showed me thermal imaging of the water damage in variety of areas. I truly will have peace of mind if I move forward with this company doing the cleanup or restoration of my unit. At this time, I'm just waiting on follow up on cost and ETA of the work that needs to be done and completion.

From the owner: SS Water Restoration is North Dallas’s trusted expert for 24/7 emergency water damage, fire damage,…read moreand mold damage restoration services. We provide fast cleanup and repair for water, smoke, fire, and mold damage across Frisco, Plano, McKinney, Aubrey, Celina, Prosper, Allen, and surrounding cities. Our IICRC-certified technicians specialize in water extraction, structural drying, flood damage mitigation, fire and smoke cleanup, mold remediation, and emergency water leak repair. We handle residential and commercial projects and work directly with all insurance companies. When you need a reliable water mitigation company in North Texas, call SS Water Restoration for professional, fast, and trusted service.

I had my indoor air quality tested with Environmental Testing & Assessment, and Mike was fantastic!…read moreHe's incredibly knowledgeable -- with over 25 years of experience and more than 44 certifications, you can tell he really knows his stuff. He was professional, thorough, kind and took the time to explain everything clearly. If you want an honest, experienced professional who truly cares about helping you create a healthier home, Mike is the no-brainer call. Highly recommend him and ETA for mold testing, air quality checks, and environmental assessments. Look no further!!

From the owner: We are a locally owned and operated indoor environmental inspection and testing company that…read moreinclude indoor air quality, with an emphasis on mold abatement services. Our goal is to ensure your family is safe and not being exposed to mold. We provide thorough mold inspection services to ensure that any underlying causes of mold is remediated. Contact us today to schedule an appointment! ETA is a licensed Mold Assessment Company, TDLR # ACO1152.

They probably don't have any other bad reviews because they probably scared their unsatisfied…read morecustomers with their lawyer, as they tried to do with us. These people came in during our emergency pipe burst situation and took advantage of us. They are part of Your Home Expert, a contractor business. YHE told us they would "fight for more payout" because the mitigation company chipped a tiny bit of tile in the hallway while they were tearing out the carpet. Red flag! They are the mitigation company! They know how to game the system so insurance pays out more, and who suffers? You, the policyholder, and your neighbors, whose premiums are just going to go up as a result of higher insurance payout. They claimed they found a mouse in the wall when drilling the holes to dry out the walls. I find this unlikely, because the holes are so small and spaced apart. The odds of drilling directly into a mouse? Small. This was confirmed when I spoke with an actual reputable company, who said that the likelihood is incredibly low. And, even if they did find a half-skeletal mouse, that is not grounds to elevate to Category 3--if anything, they would just cut out that area and clean that area. Speaking with a reputable company made it very clear the difference between a legit, respectable company and this Restoration "Experts" company. Bigger companies try to do as little as possible and be as minimally disruptive as possible. Restoration "Experts" tries to extract as much payout as possible from your stressful emergency situation. They manipulate you into thinking it's "YHE + you VS. Insurance Co" but it's not. If you just ask your insurance company for help, they will help you. ALSO, PSA, if you own your home (no mortgage), YOU CAN DO WHATEVER YOU WANT WITH THE INSURANCE MONEY (policy depending). Don't let these people lie to you and tell you that you have to use X money for X, because it is NOT true (policy depending). That is straight from the insurance company itself. Double check your policy to confirm but that was the case for me with my insurance company. YHE will probably try to threaten you and say they'll report you to your insurance company and TDI, but news flash! They have no basis to do so and are just trying to scare you. Don't trust these people. Go with a more reputable company. Please.

We had water damage in our living room, leading to a moldy area. The Restoration experts did an…read moreoutstanding job, remediating the area quickly. Their communication throughout the process was superb. Thank you! Highly recommend!!!

Chris Johnson was excellent project manager we had a pipe break in the outside wall for the main…read morebathroom they came out immediately worked wonderful with our insurance company they took all sheet rock out shower tub vanities were Damage was behind all then they're gonna do the reinstall even coming here Friday to meet with insurance adjuster I so much appreciate companies that give 5 star service I highly recommend this company if you ever have need of an emergency service Jackson and crew was also excellent I've not had one negative experience with anyone with this company even the folks at the office

If I could leave 0 stars I would. Their management has countless times said they would do something…read moreand they didn't. They are currently trying to put a lien on my home when I have emails saying that they didn't and they would never do that. I just got a letter in the mail with the owners signature (Clyde Reed Jr. (817) 880-4085) saying they are attempting to put a lien on my home. All this while they still haven't even completed the work on our home. Will post more as this situation unfolds.

Mr. Restore is a great company to work with as they care to help! Wes with Mr. Restore helped us…read morewith an evaluation on mold and water damage. He made himself available and very professional and I will recommend them to anyone who needs remediation advice or work done. Thanks Wes!

Thorough service in an utterly revolting situation. Well…read moredocumented, works with insurance, friendly employees and management responds to customer concerns. I highly recommend Mr. Restore for all those jobs too disgusting to face.