I am very impressed with the integrity and honesty of this company. Long story I wont go into, but…read moretheir previous manager made a goof. The current manager ,when he came out noticed it, and informed me of it. He could very easily have not told me and I would have never known the difference, and he knew that. Without any push from me, they quickly and efficiently, refunded me all money spent. I will absolutely call them next time I need service. All companies make mistakes, but few own up to it. It is nice to know that there are still honest companies out there

The website for the company is misleading. On its website it claims "our NADCA certified technician…read moreprovided best service", in reality NADCA website list 0 technician from this company. Spent close to $600 for cleaning ducts for just one ac system. and they did not solve my issue and So I started to do further research. When I call the company after I found out the false claim, the manager offered full refund in a very friendly manner. Then the receptionist TJ keeps saying he will find out the status and call me back. After a month, Jacob the manager told me it was denied by the accounting department, since they did come out to do cleaning, I requested half refund. After 3 weeks waiting for the accounting department approval, I was told finally they are not going to give any refund. I updated the review after the owner contacted me. He explained about the situation regarding NADCA and the full refund is quick.

Like some of the others, this is a bait and switch. The quote that they gave me was way too low…read more($129) and when the guy came in, Jerry, he quoted me $900. So, the background, I have an older furnace that had some black soot coming out of the vents and he said it was mold and mildew. He assessed the furnaces in the attic, and told me what he had to do. Sounded reasonable, so I agreed. This was on a Thursday. After he left, the problems were 1) the blower stopped working after he finished so I had no AC during that heat spell in May 2) there was a small gas odor after he finished 3) he didn't do the dryer vent cleaning because he had to be somewhere in the afternoon, at 2:30pm! He was telling me all the things wrong with my HVAC system as though he didn't want to do the work, but was completely interested in talking about the house that he was building and how great the HVAC was. But what's disappointing to me, especially, was his unprofessionalism. He didn't complete the job at 2:30pm because he had to "go to downtown to talk to the painters for his house that is being built." Like you are on company time, how many other jobs has he not finished or completed for his company to tend to personal matters? I paid in cash, so he likely didn't even report this job. I called another HVAC team and they fixed my furnace blower to just get the AC working but also gave me a great deal to just replace that old furnace upstairs. They were also the ones that explained all the bad work that was done prior, and the lack of work that Jerry did! When they ripped out the junction box, all the mold and stuff Jerry took a picture of was still there! The major thing was the gas leak, and fortunately my new HVAC guy found it. That could have been very dangerous. After the work of the other HVAC company was done and I had time to think about all that Jerry for NOA didn't do, he called me and said that he could come on the Saturday for the dryer vent cleaning. When I asked him what time, he said he'd check and get back to me. Then he never called me back. Then he calls me randomly on Sunday, the next day, and I cancelled on him at this point because I don't trust his work, or this company. Beware of NOA, and how they take advantage of you not knowing about HVAC. As a nurse, I naturally just wanted the best for my family in terms of air quality. But to damage the system I had in place, despite the age, and potentially cause more danger with a gas odor and leak, I don't think I can trust this company. Plus the fact that Jerry, was more concerned with his own personal project than helping me was a real turn off. He said it'd only take 10-15min, but didn't do it? Because of traffic to his paint match appointment? Bad value, bad customer service, bad work. Response time was good, but the only reason why I had to leave a star is because you can't leave a '0' star review.

They give a low quote and scam you into a higher price. They also completely missed the appointment…read moreand the quality of work is poor.

I had requested a duct cleaning for my house and they provided an accurate quote over the phone…read moreimmediately which was very honestly priced in comparison to the competition. They were flexible in scheduling and were able to provide a few options. On the day of service, they were very polite and accommodating. They were very efficient and quick while also ensuring that the job was done well and cleanly.

Ray delivered again for another property we have. His price is reasonable and his service is top…read morenotch. He's my go to guy anything attic or ventilation related. We had the ducts/chimney cleaned, and added insulation to the attic.

Bunnara Hoy and his brother provided quick, knowledgeable, and friendly service. They were…read moreprofessional, efficient, and did a great job. Highly recommended!

I did quite a bit of researching before I got my ducts cleaned cause I have seen many companies…read morejust come and blow dust all over the place and say it's a $99 special. Bunnara Hoy is not that! Yes, you pay more but I promise you that you will be glad you did. He and his brother came out and they took hours meticulously going through each of my units in the attic and then individually removing each register in every room and cleaning around it, up it and then used the long hose to finish getting everything clean throughout the ducts. They even replaced the registers (some free of charge) and then caulked around the edges when they installed the new ones to make a perfect seal and great look. You can tell when someone does something right and my ducts were cleaned right! 100/100 A++ Thanks so much!

Chances are if you live in an older home not built up to today's building codes, and even if you…read moredo, the insulation & ventilation in your attic may not be up to par with the current standards. My home was built in the late '70s, and the previous homeowners did nothing to rid the home of its original rockwhool insulation. The minuscule 6-8" of insulation that was once in my attic was ridden with rodent feces/urine, turning to dust, and wasn't as effective as it once was. This not only caused my home to have imbalanced heating/cooling, but also strained my HVAC system, making it work significantly harder than it otherwise would. Combine the lack of insulation with improper ventilation, and you set yourself up for a home that's not comfortable to live in, while in the process of taking precious dollars away from your pocket, all due to increased electric/gas bills. I called Energy Attic back in 2019 to see what they had to say about my attic, and they came out to do an energy audit. They filled me in on everything that was wrong, and what I could do to fix it. The estimate they provided was very insightful, breaking down the cost of every service, and allowing you as a homeowner to do what's best for your house and pocketbook. At the time I was unable to afford the job, so I decided to hold off on the project. Fast forward to early 2022, I gave them yet another call, and due to a mishap in getting the square footage of my home incorrect (was overestimated due to some vaulted ceilings), we decided to have them come back out to my house to give things a look. I spoke with their sales representative Mike for a decent amount of time, making sure I understood what was best. Mike's insight was incredibly valuable, and I ended up going with a whole host of things to improve my attic space: - Removing all old insulation - Sealing any air gaps - Spraying in fiberglass insulation to R49 (16") - Installing a radiant barrier - Upgrading existing fan with a solar fan Energy Attic ended up scheduling the job for the next week, and three of their employees ended up working for nine hours, knocking everything out of the park the same day. I've had a lot of contractors & such work on my home, and these gentlemen treated my home with dignity, cleaning up after themselves, and ensuring the job is done perfectly. Almost immediately I was able to notice the consistency in temperature throughout the home, and not just that, but also my HVAC system kicking on less. I'm stoked that the days of dealing with certain rooms being colder/hotter than others are gone, and my attic space can properly reflect any heat thrown at it away with the radiant barrier, and push any heat out that did get in with the solar fan, regardless of wind conditions outside. While a job like this is costly, making your home comfortable to live in year-round is very much worth it. I wouldn't hesitate to contact Energy Attic for any of your attic or HVAC needs. I'm pleased with what they have done, and I can't lie, my attic space sure does look better than ever!

I should go edit my Google review. I'm very irritated and…read moreeven after days of giving myself to calm down, I'm still angry. I know for a fact that I asked if the quote and payment we gave for attic insulation, included over the garage. I was told yes, and I know I asked at least three times, and was told yes. The two other people in the home, heard it as well. The over the garage was not insulated. Now I understand, that I should have checked before I left the other review. That's on me. I shouldn't have taken anyone else's word, and I should have gotten the ladder and looked. When I texted the man who came here, I was told yes "no, it only includes over living space". The insulation over the living space is nicely done. I am very pleased with that. Just very irritated that, what I was told was going to happen, and included, turns out it's not.

I just had Aura Duct Care clean my dryer vent, and they exceeded all expectations! Ted arrived a…read morefew minutes before the agreed upon time (that's a first for me hiring a pro), explained the process clearly, and worked without cutting corners. After he finished, he showed me the before-and-after photos on his phone, and the difference was pretty self explanatory. My dryer was running fine before the service, but Ted cleaned the inside lint duct and filter anyways and I'm sure it will work better now. Just to give you some context of the work Ted did, he moved the dryer out of the way, vacuumed and cleaned the duct from inside and then vacuumed and cleaned the dryer pipe from the outside, a lot of work for a fair price. If you're looking for reliable, high-quality service, I highly recommend Aura Duct Care and Ted.

My parents' house needed full maintenance and I was struggling when it came to ducts, because most…read moreHVAC companies don't offer cleaning services. My friend used Aura Duct Care recently and suggested me to get these guys as they are real professionals and know what they do. I contacted Aura Duct Care via Yelp and ask them for their rates. Arial responded within a few minutes and explained everything in one message ( not like other companies saying "we need to take a look first", "depends on condition", "take pictures for us" etc.). They have affordable and competitive rates, they don't charge you those fake fees like "second floor fee", "apartment complex fee", "big furnace fee". I called them next day and scheduled an appointment. On the day of my appointment Eddy and Akyl showed up on time wearing masks, gloves and shoe covers (still COVID times). Also they had sent a text message saying they were on the way and their ETA. They had big professional equipment to clean our ducts. First they checked our ducts and told us what kind of brush they would use so it won't damage the ducts. It took them only 2-3 hours to finish the job, because they knew what they were doing and they were working nonstop. After the job they made sure everything is left clean and neat. I loved the service by Aura Duct Care, because: -they have professional equipment -they make sure to do a cleaning the right way -they don't leave dust and dirt after the job -nice and friendly technicians -easy to reach the office to discuss the job -affordable prices I highly recommend this company if you need to get air duct cleaning, dryer vent cleaning, appliance repair. I got following jobs done: full house ducts cleaning, furnace cleaning, air ducts disinfection, dryer vent cleaning, dryer and washer maintenance

They were on time, called while on the way. Josiah and…read moreCameron worked their butts off, removed, cleaned and replaced all vents. Cleaned out my dual AC unit ducting, and cleaned up after themselves. Josiah tried to sell me on a couple of other services, but very low-key and not at all annoying, as other companies have been. Very nice guys, did a great job, would recommend to anyone!

I was very happy with David and Ray, they came to service my house and we did a deep air duct…read morecleaning with sanitizing and mold treatment. Our air ducks were having a very bad smell when we started using the air-conditioner and I was noticing that my kids were sneezing. So I did some research online I found these guys they were able to work with my schedule and Service Scottsdale. The technicians are very helpful and I'm very happy with the results I'll definitely be calling them again in the next year or two

There is not enough space to say all the good things about this company.David was so very help…read morefull.They come on time are super professional do excellent work and clean up when they are done.Marcos was super to work with and explained everything so i could understand.Will recomend these guys to everyone!!!

Very professional company. I had been put through the wringer trying to go through my Home warranty…read morecompany, AMERICAN HOME SHIELD, they kept sending the worst companies out to look at my HVAC system, it got to the point I just couldn't allow these unprofessional people back - they had messed my system up so bad that it ended up having to be completely replaced. Arthur Heating and Air came out right away, explained exactly what was going on, gave me the option of doing a repair that would have been very costly - regardless of the company used, and explained what exactly would entail replacing the system (I've had issues with since buying this house 7 years ago.) I opted for the new HVAC, mid-line, no pressure from them, they scheduled it, came out with a very capable and respectful crew, and had it completely replaced in one day. I am extremely pleased and thankful to this company.