RUN AWAY AS FAST AS YOU CAN!!…read more I cannot express enough how incredibly frustrating and mentally exhausting our experience with this company has been. We started our kitchen recon 6 months ago, and here we are today with no cabinets, no granite countertops (that they broke then tried to ask our insurance company to cover the costs), and improper flooring that is already lifting in multiple spots. This project has been a nightmare from start to finish, and I wouldn't wish this on anyone. First off, Aaron Lee and Matt Duffy have been completely unresponsive throughout this process (until I finally went into the office as they weren't taking our calls) . After weeks of waiting for updates, they refused to speak with us at all now. And when we tried to push for a resolution, they sent our remaining balance to a debt collector after we had paid 50% of the costs upfront, with nothing to show for it. They fired our project manager, Benjamin Thomas, who was the only person who genuinely seemed to care about our project. Aaron specifically asked for all of the documents I had gathered so they could review the costs for the correct cabinets , only to fire Benjamin the same day. It's clear they have no regard for their customers. The pictures speak for themselves -- my kitchen is still not finished. The first photo was taken during the "reconstruction" phase, and the rest of the pictures show the sad state it's in today. But even more disturbing is Justin Ballas swore it was safe, but when I walked in to my house I found my daughter and two dogs underneath a huge piece of granite (held up by a 2x4). I could've lost my family. This was beyond dangerous, and no one seems to care. How is that up to code?? How is that ok? To top it all off, the floor installers told Servpro midway through the flooring installation that our subflooring wasn't adequate enough to support the new floors. Without warning, we received a call from Tyesha, who told us we had to pay extra for the removal of the floors, (that were currently being installed) for new subflooring, new flooring, and for the installation of the new floors - none of which were disclosed to us in advance. So not only are we now out $10K, but we are still without a completed kitchen, still without proper flooring, and still no resolution. We have tried every possible avenue to communicate with Aaron and Matt, but they have refused to speak with us. This has been an incredibly stressful and costly experience, and we are still left with nothing to show for it. A few weeks ago they sent our remaining balance to a "debt collector" and included their lawyers fees. Yet we have nothing to show. What did they do with the money that we already gave them?? Save yourself the headache, the heartache, and the money

Do not recommend this company under any circumstances at this moment if something changes so will…read morethis review.Only if you know for a fact insurance will pay because they have insurance prices!!! Few grand min for very min work and cleanliness.

Under no circumstances should you use this company. The subcontractors they use are unprofessional…read moreand the work performed is not satisfactory. Work is not performed in a timely manner and the company is not responsive. Avoid this company!

Possibly the most incompetent, unresponsive, company I've ever worked with. Their "supervisor"…read morestated that a cleanup would take about a week. The crew showed up late in the morning and took frequent breaks before leaving each day at around 2:30. After a month of this clown show, our insurance adjuster advised having them leave. I refused to let their reconstruction team into our home for the second part of the restoration. I guess they don't need the business. One last thing. We contacted another general contractor to supervise the reconstruction. Commonwealth Restoration was brought back in to clean up one last time. Our water was shut off and their folks defecated in an upstairs toilet and covered things with paper towel. I suppose that's their professional way to send a message. Our insurance company and general contractor have been notified that this disreputable company should be avoided at all costs. I wish that I could award them a zero star rating.

Very dangerous for your employee to pull the stunt he pulled whole behind the wheel of your company…read morevehicle. Not a care in the world for the safety of pedestrians or other vehicles around him. First, he ran a stop sign, then a red light, which made him swerve and he almost hit multiple vehicles and ran up onto the sidewalk. Then, he decided it would be acceptable to cuss and give the middle finger when he was in the wrong. Poor guy that had been cut off by that deranged employee of yours. I didn't stop because I had my kids in my van, but how dare someone act like a complete nut job while driving a company truck. It was a white pickup truck didn't get the make or model of it. So disgusting on how he was being towards everyone around him not safe at all, such a bad look for your company. The manager or owner needs to take this very seriously and really think about taking this person off the road and away from the company before he ends up injuring someone or worse and it's gonna end up costing the company alot of money over his actions.

To whomever runs the company I was cut off by a white dodge truck with your company's logo on the…read moredriver door. He cut another vehicle off moments before doing it to me. He was preoccupied with his cell phone instead of driving. The worker decided to cut me the proceeded to cuss me out giving me the middle finger and threw a can at my vehicle . That can looked to be a beer can. The guy was white with longish dirty blonde hair with a baseball cap on. If this is who you have working for your company it's not a good look. No need to reach out to me I won't be using your company. My friends, family and neighbors won't be needing any services from your company either. Completely unprofessional and disgusting for him to do this to me and but the other person off.

I left food at my fridge while I was gone for the summer and the electricity got cut off. Ben from…read moreRestoration 1 of Richmond South came down and really helped me cleaned the horrifying situation in m fridge with patience and care. Ben also followed up with the situation and show great care about their service. I recommend Restoration 1 of Richmond South to whom needs to clean fridge related hazard.

From the owner: At Restoration 1, we help people get their property and life back to normal when they're dealing…read morewith water, mold, or fire damage. We understand that our customers are going through a taxing and emotionally trying time. This is why our restoration specialists strive to be attentive, offer upfront communication, and valuable services to our customers. Most people struggle to clean up the mess after a disaster such as a flood or fire. We've created a straightforward process to guide our customers through their property restoration. Give us a call today!

Prompt estimate, good price, prompt scheduling, quality installation, and careful clean-up. We…read morewere very happy with Duct Cleaning Solutions.

From the owner: Duct Cleaning Solutions is your one stop solution for energy efficiency in your home. We specialize…read morein creating a healthier environment for your family by scientifically examining your home.

My girlfriend, Stacy, suffered water damage in her basement and lived with mold for nearly a year…read moreafter feeling like all of the companies she called were trying to take advantage of her by charging an arm and a leg. I did a little research and called a few companies and RVA had the best customer service by far! And, the treatment they recommended along with the price were just just what Stacy needed. I have to send a big thank you to RVA for helping out a dear friend of mine.