I can't say anything negative. From check in to check out just a great team and beautiful new…read morefacility.

Once again, I visited Green Mountain Dental and continue to be highly impressed with the facility…read moreand staff. Clinic is spotless. Equipment is the latest state of the art which makes out visits enjoyable. Miranda was my hygienist who was most enjoyable and friendly but also, very professional answering all my questions. Thank you Miranda.

Scheduling = It was easy for me to book an appointment with a phone call. They were able to get me…read morein that week (some other dentists have long lead times). Cleaning = My hygienist, Jessica W. was very warm, friendly, and professional. I liked how she explained each step before performing it so that I knew what to expect. Dentist = Dr. Matt was also super warm, friendly, and professional. You really felt like the practice valued sincere, friendly customer service, which you don't always get from a dentist office. This was my first visit and I plan on returning for my next check-up. They have a new patient special so don't forget to ask about it. Location = easy to find in South Burlington, on the second floor of a professional office building.

Dr Matt repaired my two front teeth from years of grinding. I was very concerned that it would…read morelook miscolored or that people would be able to see the repair marks. HE DID A perfect job shading my teeth colors, and even my wife can't see where the old tooth ends and the new tooth begins. They are VERY good with KIDS as well. My whole family has been going there for over 10 years.

Very personable and thorough. He goes over everything with you, especially for new patients. He is…read morehighly recommended!

Receptionist was incredibly rude. Despite that I and my now adult children being patients there…read moresince the 1990's the receptionist refused to see me and classified me as a new patient as I haven't met any of the new Dentist yet. I haven't been there in four years due to significant life changes, but now I need an urgent appointment and I was refused. She gave no understanding and dismissed the immense pain I'm in. I rate my experience in being absolutely terrible and I certainly do not recommend this dental practice.. I hope one of the new dentist reads this review and calls me to come in for treatment. I'll change my review if that happens ... but I'll not hold my breath.

I am grateful to have a good dentist so close. DR. Patti was very flexible and helped me to restore…read moremy teeth. He always explained things carefully and listened to my wishes. He is the master of many dental skills. Other dental assistants working with him were always well prepared, polite and competent. He is a new asset to have in Richmond.

I'm generally not a huge fan of going to the dentist, but I know it's a necessary evil! Sprucewood…read morewas recommended to me by a colleague who had a lot of dental problems and work done. She knew I had sensitive teeth and gums and was looking for a dentist that would understand. I had a great experience at Sprucewood and will definitely be going back! The hygienist and the dentist I saw were both great. They took the time to get to k ow me and my dental hygiene and needs. The office was clean, nice, and comfortable. If you're looking for a dental practice in the Burlington area go here!

From the owner: As a team, we strongly believe our patients deserve the very best, and we take pride in offering it…read morewith an extraordinary level of expertise, with a gentle touch and in a comfortable environment. We provide high-end, technologically advanced dental treatment while giving our patients particularly individualized attention. We provide dental care to children, adults and senior citizens. General Dental Office providing dental care to your entire family. Dental services include: *preventive and diagnostic treatments (cleanings, fluoride treatments, sealants, exams) *restorative (fillings, crowns - including Cerec/CADCAM technology, bridges, partials, dentures) *oral surgery (extractions) *cosmetic (in office Zoom whitening, home whitening, Porcelain veneers/crowns, bonding) *orthodontic treatment (clear aligners). New patients are welcome.

I can't say enough good things about Champlain Orthodontics! I just finished treatment and my…read moreexperience was everything I hoped for. Each visit I was greeted by the team's very friendly and efficient receptionist (Kathryn). Dr. Eaton and Mindy (my ortho assistant) were very thoughtful, extremely competent, and provided pain-free care - always ensuring my needs were being met. Lisa (treatment coordinator), and Trisha (billing coordinator) were also excellent to work with. They provided total transparency on the treatment process, insurance coverage, and what my total costs would be prior to treatment (all of which are VERY important to me as a customer). My experience was seamless - for anyone needing or looking for treatment, this is the place to go!

the chaplain orthodontist is a great place to get braces because they are nice and helpful. I…read morehighly recommend this place.

I've also been going to Alderbrook Dental for many years and the experience has been great. From…read morethe front desk staff to the hygienists I've seen and Dr. South Sigler, all have been professional and caring. Highly recommend.

Over a year ago I found myself with an infected tooth and needed a root canal pronto. I tried Aspen…read moreDental first but felt like they were a bit amateur and I was not comfortable there. So I asked around and found Alder Brook. The contrast was immediate. The people behind the counter were organized and friendly. The staff in the back were equally so. The facilities were clean and the doctors seemed more experienced and also friendly. Yesterday I chipped a tooth and called to get an appointment. They got me in in a hurry and luckily I only needed a minor repair. The staff were again friendly, organized and competent. On top of it all they were very fair in pricing. Whether mechanic, barber or doctor, once you find a good one hang on to them. I recommend Alder Brook.

5 stars across the board for the team at Aspen Dental in Williston! As someone who recently…read morerelocated to Vermont, I was incredibly impressed by how quickly I was able to secure a new patient appointment. From the moment I walked in, the front desk team was exceptional -- welcoming, knowledgeable, efficient, and clearly respectful of patients' time. My paperwork and insurance information were processed unbelievably fast, and I was seen right at my scheduled appointment time. The X-rays were quick and seamless, and my consultation with Dr. Acone was outstanding. He was professional, attentive, thorough, and never made me feel rushed. He communicated the importance of my future dental plan and preventative care in a direct, honest, and approachable way that I genuinely appreciated. Dr. Acone brings a level of professionalism, confidence, and patient rapport that immediately puts you at ease and leaves a lasting impression. I was also lucky enough to grab a next-day cleaning appointment due to a cancellation, and Stella, my hygienist, was phenomenal. Gentle yet incredibly effective, detail-oriented, professional, personable -- truly an asset to the Aspen Dental team. She made the entire appointment efficient, comfortable, and exceptionally well executed. This Williston Aspen Dental location has clearly built a team that values professionalism, efficiency, patient care, and overall experience. As a business leader overseeing a company of approximately 130 employees, I would absolutely recommend and refer Aspen Dental to anyone seeking high-quality dental care and outstanding service.

I arrived 5 minutes early to my scheduled appointment and was met at the front desk with a smile…read moreand professionalism. I was told there was going to be a slight wait. Doctor Acone came out and said hello along with assistants Grace and Kennedy with big smiles on their faces. As far as the cleaning is concerned, Kate was careful and cautious. She asked several questions and communicated through all the steps. The care I received was above and beyond the best experience I have had from the Dentist. Once done with my appointment was complete, and within 5 minutes my bill was processed and my next appointment was made. Kayla was fantastic. Great place for dental work!!!

This practice has cancelled two of my appointments at the last minute. I have not seen a dentist in…read more10 months because of this. I did not cancel these appointments; the dental office did. They also informed me that although they accept Delta Dental, an insurance company I contracted with because the dental office told me that they accept this insurance, I may still have to pay the cost of my appointment upfront because one of their providers doesn't accept Delta Dental. If that provider performs my checkup, I will have to pay upfront and wait to be reimbursed. Also, I cannot request another provider who accepts Delta Dental perform my checkup. I have paid upfront before, when I had dental insurance they did not accept, and I had to chase down my reimbursement because it was sent to the dental office, not to me. They never forwarded to me until I called and asked for it. I called the office to let them know I would no longer be a client, for all the reasons listed above, and received an uninterested "OK" from the person on the phone. If you have other options, I would definitely recommend finding a more reliable dental provider.

I've intentionally waited several weeks to write my review as I generally do when I receive less…read morethan adequate service as I want my reviews to be factual and less emotional. I had scheduled a cleaning with Essex Family Dental in April of this year and upon doing so was asked to update my insurance information as it had been a short while since I had my teeth cleaned. While doing so, my insurance had in fact changed, so I gave the biller/scheduler my new insurance information. Prior to my cleaning, I received a text message asking me to confirm my insurance information and appointment, which I did, as I did not want to incur a fee for a no call, no show appointment. Upon my arrival for my cleaning, we confirmed my insurance information a third time. I was excited to get my teeth cleaned as I love my hygienist and ONLY schedule appointments when she's available. She's truly the only reason I've continued to go back to this practice as there has been so much turnover and customer service has gone down. After my cleaning Dr. Liberman Liberman came in and acted as if I were a "new" patient. Mind you, he and a couple of his colleagues have had their hands in my mouth several times. It made me feel extremely under valued as I continue to use their services and had to remind him, he's seen me on several occasions. It was clear that he did not glace at my chart or any information prior to coming into conduct my very quick oral examination. At the end of our interaction, we proceeded (me, the hygienist, and the scheduler) proceeded to schedule a follow-on visit approximately two weeks out for a very small filling, at which point they provided me with a written estimate that the procedure would cost me just under $50.00 to the filling. Fast forward a couple of weeks, I go to the office, check-in, confirm my insurance information again, proceed to get my tooth drilled and pay for my filling. No big deal, right? About a month later, I get a bill for about $350.00 dollars for unpaid dental fees. Hold the mic please, as I went onto my mobile app and confirmed I in fact had insurance. I promptly phoned the office to talk about my billing error and of course, got their voicemail and left a disgruntled, detailed message. A couple of hours pass, and I get a return call from a gal in their billing department. I explain the situation and share that there must be some error that was coded incorrectly or not properly put into their system. She proceeds to tell me, not quite and that I do in fact owe the $350.00ish dollars as my new insurance was not in network. What? How was I supposed to know that? The biller proceeded to gaslight me and tell me it was my fault and that I should have known my new insurance was not in network, to which point I countered that her office confirmed my insurance not once, not twice, not three times but on four or more instances and even gave me an estimate on my filling. Had I been a brand-new patient I would accept ownership, but the office confirmed my insurance several times after my cleaning and proceeded to render services, to which she advised me, "the estimate was off your old insurance policy". She advised me that I was responsible for my insurance not covering all the services. I instantly grew frustrated with her due to her lack of empathy and care; I work in the financial industry and it's my job to "advise" my customers of all their options. Had she or a colleague of hers told me I was out of network; I'd have had made an informed decision based on my financial and oral care needs. It was evident someone had not done their job (by her admission) and I was paying the price. So, I'm taking my business elsewhere after about five years. Since Dr. Makay and his wife took over ownership of the practice it's gone downward. I"ll be sure to let friends, family and the community of my experience and why they SHOULD not go here for their dental needs. Do better, Essex Family Dental! You just lost a valued and loyal patient because I was gaslight and poor bedside manner.