Great spa family Owned business Clean Comfortable even during these hard times Only thing is sometimes we feel rushed Also beware if add ons - I was charged an extra $30 for massage and did not realize it when they were asking me if I wanted a massage. I thought they always massages legs and shoulders when you are drying read more

Went for gel nails- the quality and skill of manicurist was more than bad (had owners wife ), tried again and requested a different nail tech and was good - but the owners were not pleasant at all!! I don't recommend this nail salon to anyone read more

I have been coming to Momas for 8-10 years- prior and new owners. In all that time i have never complained about a service or asked them to fix it. I had a gel manicure prior to heading to work conference on a friday afternoon. By Sunday both thumbs and lost half their polish. I was headed to Europe and couldn't fix the manicure but took a photo with the date stamp to show it was less than 2 days from the service. Within a week 8 nails had peeled. I went back to momas asking them to remedy and showing photo and was told i would need to pay for a new gel manicure. I was shocked and told them this was my first complaint and felt it was legitimate and would not pay to fix nails that didn't last 40 hours. The owner than raised his voice and which point I asked him not to speak to me that way, and I told him I would take my service elsewhere. I definitely miss the original owners; it's not the same. I have always paid for services and tipped well but I do expect some level of customer service. I cannot recommend this nail salon any longer. read more

MoMA Nails & Spa - Moma's Nail SPA - Nail Salons Near Me - Litchfield, Connecticut

I got my eyebrows done, and the woman was very nice, but I left with my face being extremely red, which is normal until I woke up the next day with a bunch of tiny little pimple like white dots under my eyebrow, which just looked horrible. I was very disappointed. there was also eyebrows that she needed to pluck off in addition to the waxing. read more

I went there for a dip manicure and a pedicure, they get the job done but it is a hard "upgrade" sales environment. The service is friendly but a bit rushed with some flaws in the final product. read more

Had a great experience w/my 3 gf's. We each chose the Green Tea Pedicure and it was worth every penny & then some. It was so relaxing but also, so rejuvenating & revitalizing. The lovely woman who did my pedicure was gentle and did a wonderful job!I also have to mention how clean this place is. They really take the extra step by lining the foot soaking tubs with new liners after each use and of course scrubbing and wiping everything down. Back & shoulder massages are also available for a few extra $ and it's well worth it. They do include a quick shoulder squeeze with your pedicure too, which feels so good, while you're feet dry. I can't wait to go back! read more

Went with friends and kids for a girls day. We loved everything we had done. The kids were pampered and and so were the adults. We ended with messages... which was the cherry on top! We will be going back. read more

Everything was great until it came time to pay and they complained that my tip wasn't big enough. I'm young and a student. I gave what I have. read more

Oh wow!!!! Kim I have no words! I came in for the first time yesterday and I am blown away at the time and perfection she put in!!! My nails look so amazing and I can't wait to go back in two weeks and hopefully get the same results! The massage and cuticle care to- 100!!!! read more

I was given this gift certificate for a birthday a few years ago. I had found it recently and saw that there was no expiration date marked. This gives me the impression that it would be accepted still. Even if this was an error on the seller's end for not marking a date, legally they should still honor the gift certificate since there was no way of knowing otherwise since it was a gift. I went in to get a pedicure today and the service was good, I'm overall satisfied with my experience. Except when I went to pay with the gift certificate, the owner refused to take it. He claimed that since he is a different owner (from 2021 onward) that he could not accept it because they use different certificates now. He claimed to not even recognize it, despite the business logo and address clearly printed and a specific call number assigned to the certificate in the top right corner. I feel that it is poor business to not honor a gift certificate that technically is not supposed to expire. I do not live in the area, and do not frequent this establishment, so there is no way I was supposed to know they're under new ownership nor that my giftcard would be invalid. By his logic, the giftcard would be invalid starting in 2021 when the new ownership began, which would mean it could have only been used for 3 months which is absurd, especially since it was not marked and I do not have the receipt for this as it was a gift. If anyone else potentially has old gift certificates, don't bother because they will not honor it. Would love to hear opinions on if this is a valid action for them to take (if they legally should've honored the gift certificate or not). Thank you! read more

MoMA Nails & Spa - Gift certificate without a marked expiration date - Nail Salons Near Me - Litchfield, Connecticut

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I live in nyc and whenever I'm visiting my aunt in Connecticut I always come here - I'm super picky and Diana always does a great job - another women I really like but I forget her name. It's reasonably priced, and they're very good and taking you on time. The foot massage and shoulder massage that come with the services is a plus - that never happens in nyc! read more

MoMA Nails & Spa - Nail Salons Near Me - Litchfield, Connecticut

I had a wonderful pedicure however DO NOT get a massage here. There was a forceful man who essentially dragged me to get a 10 minute massage. It was such an uncomfortable experience. There was something extremely creepy about it and it was physically painful. My back was sore for days after. read more

Great spa family Owned business Clean Comfortable even during these hard times Only thing is sometimes we feel rushed. read more

I have been going to moma for years but the new owners are so friendly and do a great job. Both times I've been so happy with my gel manicure and they take their time. I love the coupons, the paraffin wax, and the water bottle! read more

MoMA Nails & Spa - Gel Manicure - Nail Salons Near Me - Litchfield, Connecticut

Amazing service and everyone was so nice. Perfect manicure and didn't take long at all.

I tried to have my nails done at this place when I firstly moved to Litchfield a while ago. I came into the store and asked if they do nail design and asked for a portfolio if possible. They seemed very confused and I asked the question again in their language. A woman eventually went 'no, only solid colors'. I was a bit surprised and I don't know how can people do this business by only doing solid colors. But anyway, during the talk, everyone (about 6 guests and 2 staff) in the store stared at me and I was totally embarrassed. Will not come back...I can do solid colors by myself at home. read more

Had my toes done for vacation. It was fine until I went to pay with my gift cards which were from 2018. Mike wouldn't take them! Said 2019 & up. What?! There's NO EXPIRATION on gift cards/certificates! I said there was no expiration on them & he still wouldn't take them! So instead of causing a scene & being stressed out over it, I simply paid, tipped Kim, ripped up the certificates & walked out. Instead of fighting about this & giving them proof that they have to honor them because they are in VIOLATION OF THE LAW ... read Portal.ct.gov & you will find it's "5 yrs." that must be honored! So here is my review .... toes are vacation ready, but I will NOT return there ... EVER! read more

I have given Moma too many chances and this was the last one. I've been going here for years through various management, but over the past eight months all of my experiences have been less than enjoyable I'll start first was at their pricing practices are a little shady if you ask for verification about what you're paying for. The last time I was there I was asked if I would like a massage I said yes thinking it was complementary with perhaps an overlay tip but no I was charged $10 for 10 minutes and I wasn't given the massage that should've been done with my manicure. It's not clear what service as you get with a manicure versus a gel manicure for us is a acrylic manicure. Some include paraffin some do not. Again the nail technician has no idea what she's talking about which leads me to my next appointment. That is no one speaks fluent English, including the owner. When you're paying, you also have to specifically asked for the class before tax or you'll be tipping out on taxed amount. Last manicure, which was removing acrylic nails the girl literally burned my nail bed, also for my pedicure at the arch of my foot was completely scratched up and hurt. They have no email address which I find very interesting and their website is in their native language. Going here again, and I recommend you find another place to go where you can find consistency, fair pricing, and they speak fluent English. read more

Nasty! I was told if I want to have my cuticles cut I should do it myself before I come. The woman who runs the place is rude, she said people here have money, they think they can ask whatever they they want, this was said in front of other customers. What am I paying for? Rude. I read other customer comments saying how much they love this salon....well so did I, its a matter of time. Stay away. Having a manicure is a little pampering I do for pleasure. I don't feel at all pampered, I was verbally attacked in front of other customers. read more

Well first off I made an appointment to get a dip and tip than a pedicure on Friday at 1. I went in with my 2 friends who had also made an appointment and they made us wait an extra 30 mins and told me that I hadn't had an appointment. 30 mins later we got in and they did my pedicure great then they told me my nails were gonna be 40 for a dip and tip then changed it to 70. Overall I ended up paying 105 dollars for a plain white set my thumbs are crooked and 2 have already fallen off. I won't be returning. read more

Super happy with my mani pedi today! My tech, Rosa, was wonderful at making sure the edges were perfect- and she gave a great massage too. I will be back!! read more

Have been a 'regular' for 2+ years and have never been let down. I always make an appointment because they can get busy, but always seem to accommodate everyone. If you come during less busy hours, you get extra attention and long massages. Very pleasant, kind staff, reasonably priced. I will be a customer for many years. Shellac manicures last 2-3 weeks; pedicures 6+weeks. And they know how to properly wax your eyebrows and not burn or damage your skin. ***Update - I'm sad to say that after 2+ years as a regular customer, I was 10 minutes late for an appointment. The salon was so overbooked, that I was told I'd have to come back the next day. I feel like this salon tries too hard to take on as many clients as possible, which I understand from a fiscal standpoint, but turning away a regular customer for a very small first offense is kind of ridiculous. And I never went back. read more

Best quiet atmosphere and cozy place- call ahead to make sure you'll get a timely appointment - the 15 minute chair massage is amazing-! They are great at eyebrow shaping (Ginny and Letty) read more

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Went here for a pedi with my mom. Made an appointment for 430 out the door at 530. The leg massage was longer than any other part of the pedicure. While our toes dried another massage was done to our backs with warm towels. Wonderful. Very friendly and relaxing. This is our new spot. read more

MoMA Nails & Spa - Clean and comfortable - Nail Salons Near Me - Litchfield, Connecticut

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Just had one of the rudest experiences at Moma's Nails. Walked in with my friend and waited at the counter for five minutes for someone to help us. When we were finally acknowledged, I politely asked if there would be a long wait for two manicures and pedicures. She mumbled something inaudible and then shoved the appointment book in my face and told me if I could find any time available on the schedule then maybe she could fit us in. A simple, "no, we don't have any availability today" would have been fine. They may want to brush up on their customer service skills. I will not be back. read more

A total nightmare! If I could give ZERO stars I would. My daughter and I came in and I sat down to my pedicure while my little gal waited for her turn. What unfolded was what I assume was a miscommunication with the 'manager' (or in this case, NO communication at all from the manager) and my 8 year daughter and I left. The manager did not state or articulate a matter of policy (I assume?). As ten+ other Litchfield women looked on, she scolded us, all the while her colleague (or husband?) continued with my pedicure. For a few very humiliating and dead silent moments, I tried to ascertain what was unfolding before realizing she was throwing me and my 8 year old daughter out. It was awful! We had not made a peep beyond picking our nail colors and sitting quietly. (I've seen people be incredibly loud, drunk (!!!) and obnoxious at this place, so this was all rather mystifying). If the manager had communicated the policy (in any form!) when my little girl and I came in to the salon, we would have gladly complied. Instead, she said nothing. As we walked out and tears streamed down my daughter's face, we both felt the hot burn of humiliation on our cheeks. We are still flummoxed by such shabby treatment from someone whose business's singular purpose is to make people comfortable, content and relaxed. We feel quite the opposite. We've come here 50+ times for mother/daughter time. It is a very odd place (and kind of dumpy to boot). The kindly technicians don't utter a word and seem to be in total fear of the manager, with her faux professorial glasses. I imagine they're trying their best to ignore the heated, hostile exchanges she shares with her husband/co-manager. This exchange truly took the cake for all-time embarrassing situations. As I tried to comfort my teary, embarrassed child, I realized that this woman is not meant to be in the service business and quickly needs to learn how to a) communicate (use your words, as I tell my young students) to avoid, b) totally embarrassing people who come in hoping for a positive, affirming experience at this place of business. What a massive disappointment. read more

First timer getting pedicure here and wasn't crowded which was nice but girl didn't understand what I was trying to tell her in that I had toe surgery and to be gentle....ouch! The rest of pedi felt rushed and the worst part is my polish chipped 4 days later!!! They must thin out the polish with acetone which a lot of "discount" salons do. Won't be back read more

I went here for the first time yesterday. I had made an appt for a gel manicure and normal pedicure. They took me almost immediately which I was impressed with...most nail places seem to not honor appts. My pedicure was fantastic with an awesome massage. I got a gel French manicure. I think one of the owners was the one doing my nails. The end result was great but the experience wasn't. She was answering the phone and helping people which wouldn't have been a big deal if the phone didn't constantly ring and people didn't constantly come in the door, causing her to keep walking away. I would never go there without an appt based on the way she treated walk ins. When people asked how long the wait was she would just say "a long time". I would probably return here since my nails came out great but definitely wouldn't go during busy times and always with an appt. read more

I was thoroughly surprised by Moma's. I called on a whim to see if they were able to take my mother and me for a pedicure and they said yes. We arrived and were immediately greeted and taken to chairs to sit. The pedicure began immediately without waiting and the additional massage that was included was fantastic. My tech went above and beyond in my opinion. While my toes dried, my tech gave me a neck massage as well. This was 10x better than the place I usually go to in Virginia and I'm planning to go back the next time I'm visiting. Don't forget cash for tip though, tipping via credit card is frowned upon. read more

Always very courteous and professional. Salon is very busy, so only downfall is that they need to juggle customers between salon workers. Often, I will go in and one person starts my nails, another finishes. Very high quality results and reasonably priced. Also, the salon is well maintained and very clean. read more

My favorite place to go! So clean and relaxing. The gel manicure is the way to go. I recommend Monica, she pays attention to detail and gives the best back massage. Hands down best place in Litchfield area. read more

Have been going here for quite some time. I have never had to make an appointment. The Salon is always clean and professional. The free warm back massages that they give are super relaxing. Have been getting Shellac manicures here without any nail damage and today had my first pedicure there. I cannot say enough good things about this nail spa. read more

I absolutely love this nail salon. Yes, it's a bit more expensive but worth it. I've been a loyal customer for about 2 years- never a bad experience!! The owners are very nice- and yes, language can be difficult at times, but once you get to know Teddy and Jean you will have no problem at all. I always make an appointment which is definitely honored. The staff is very nice, the spa is beyond clean. I usually see some regulars there, which speaks to their very loyal following. Can not go wrong ever at Moma!!! I see read more

My wife tried to make an appointment for my daugher's 6th birthday - 3 girls for manicures. She was told, despite repeatedly explaining that it would be three 6-year-old girls who shouldn't be waiting for a long time, that it would not be necessary to make an appointment and there would be no problems. When she arrived with the girls, she was told that it would be an hour wait. Lots of ways to deal with this situation on the business end - take the appointment, tell us ahead of time that it wouldn't be a great idea, suggest coming at a different time - any of those options would be great. Instead, they decided to brush the whole thing off without any attempt to make amends. It's a shame they ruined a six-year old's birthday. Needless to say, we won't be going back. read more

I"m torn because I love that a manicure includes a hot towel massage while you're getting your nails done and while you're sitting under the dryers. But, they really don't have the concept of keeping your appointment time. And I've sat there and had one woman run by and remove my polish while doing 2 other people. then a second woman comes and does another step and then a 3rd etc. To me...that is stressful cuz they seemed so harried and unorganized. read more

I always go here to get my eyebrows waxed, usually Letty does a nice job on them. However, I haven't gone in months because last time a different lady (Jeannie, the owner) did them and messed them up badly. One was almost a centimeter higher than the other, they were different shapes, and just looked awful. She never even asked what I wanted, just went ahead and did them. The unfortunate thing is, I'm not the only one who has had this experience. Multiple friends have said the same thing happened to them when Jeannie did their eyebrows and they no longer go to MoMa for waxing. If you plan on coming here for eyebrows, either call ahead and ask for Letty or you may want to go somewhere else. read more

MoMA Nails & Spa - Nail Salons Near Me - Litchfield, Connecticut

As many of the other reviews stated; the owner Jeannie is inaudible, rude, and unpleasant. However, Teddy seems to over compensate for her poor behavior. Too bad, a smile goes a long way. The nail techs are wonderful, pleasant, and perfectionists! Therefore, you'd be hard pressed to find better quality overall. The nail salon is spotless, quiet, and relaxing. I continue to visit, because in the end, it's the quality of service. read more

I had one of the girls here wax my eyebrows and she took off half my eyebrow.... Had to wait 3 months for it to somewhat grow back in and get another wax. It was awful, I had to fill in my eyebrows everyday so that they would match! Never go here for a wax on anything! The people who work here are rude and I got a manicure here once and they were pushing back my cuticles and scraped my finger, it wouldn't stop bleeding and was so painful. read more

Not much as far as atmosphere, no music and a muted TV. The mani/pedi always comes out nice and lasts but what I don't like is when they are busy or understaffed that even if my Mom and I made an appointment the owners will work on multiple people at one time. It's unsanitary and rushed. Once I even had a piece of someone else's nail sealed into my gel mani. Luckily it was my sisters. Go during the week and avoid the weekend. read more

Always a perfect gel manicure! I have not once in over 4 years had a bad experience here on subpar manicure or pedicure! They always show new color choices which is nice. read more