Came yesterday for a pedicure with a friend who been coming to this company for years. We got the basic pedicure with regular nail polish and had a good experience there with the workers be super friendly. I have come home today after wearing closed toes shoes to work to find out that my polish is already chipping and when I was taking a closer look at my feet it looks very grown out and they didn't paint my whole toe nail. Very disappointed as this was my first experience here and got them done for vacation. read more

Great staff, good pricing and the service is already consistent. Gel pedicure last month's! read more

Such a great place for a spa pedicure and a powder dip manicure. Great massage too! I only wish they would get more colors for powder dip manicures. Thank you! read more

This is a hidden gem! i have been going for years for my nails with Tiffany who does a great job. They really do the best pedicures followed by a 10 min massage and the place is sparkling clean. I went for a 90 minute massage when I was hurting and it was hands down the best massage I have ever gotten! Mindy was amazing! Shout to Sandy the owner who takes care me!!!!!!! read more

If I could give no stars I would! I went to this establishment on Sunday to get a gel manicure and pedicure it's only Thursday and they are already chipping. I am very careful with my nails as I use gloves for any cleaning or anything that requires my gel polish messing up. I decided to return to have them fix the fingers toes that are already chipping. I paid a lot of money for both my gel manicure and pedicure only for them to tell me that only one finger is free to fix and I would have to pay for the rest.. The first picture is the after effect of their (fixing) this is horrible sloppy and I will never be returning. I can tell their gel polish must either be very cheap or they re-filled with some acetone or something.. unacceptable Plus they were very rude and upset that I would return to have them fix their mistake only to fix it and make it look even worse. read more

Natural Spa and Nail - This is after I returned to have them fix my chipped nails. SLOPPY - Nail Salons Near Me - Waterbury, Connecticut

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Everyone is wonderful there. Sandy is amazing. Kevin is a lot of fun. All the girls are great. I have never had a complaint there.

I don't know why today they gave me lousy service I paid for a pedicure and the truth was just like washing my feet at home I feel cheated. terrible service and the only man i saw has lousy attitude I have never felt so bad for paying 62 dollars for a pedicure and manicure my pedicure the girl finished it in 5 minutes and my manicure I think a little more than 5 minutes what a bad experience my feet were the same read more

Natural Spa and Nail - Nail Salons Near Me - Waterbury, Connecticut

A customer of mine said she gets the best pedicures here. She wasn't lying! I came in for a pedicure they were very kind upon walking in. Sat right down without a wait. The music is calming, the massage seats WORK well and the workers pay attention to detail. Everyone coming in and leaving had smiles on their faces. This was the best pedicure I've ever had to this day. Will definitely be back! read more

My favorite nail salon! I've been going to Helen consistently for two months now. My mom, step-mom, and step-sister go to Ziggy for pedicures and Tiffany for manicures. They let you choose the scent of the lotion they use for pedicures, which makes it feel more personal. Will be back again and again :) read more

Very clean! One of the best pedicures I've had in a very long time. Paid extra for foot reflexology and was worth every penny! They also massage your shoulders while your toes dry. For 43 I had a pedicure, 10 minutes of reflexology, paraffin wax on my heels and a shoulder massage. Will definitely be returning. read more

THANK YOU!! You took in a traveler with her little well behaved dog and did us right. We have been traveling across country by car looking for genealogy (cemeteries), fixing family headstones, and going to dog parks. We needed to be pampered in the feet dept. Fast, courteous, great massages, good layout, nice chairs and very affordable (M-Th mani is $12, pedi is $25). Very popular, easy to find in strip mall, GREAT parking. Sigh. Now I'm off to the city and beyond. read more

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Been going here for many years! Luv: massage chairs for pedicures; chair massage with mani or pedi that includes a hot towel after; and full line of services. eg. Wax, massage etc. I call that day and book an appointment, very accommodating and friendly! read more

horrible service my nails look horrible wrong shape and color after I payed which was expensive not worth it they tried to make me pay tips several workers read more

I have always had a great experience here! The staff is great! I usually see Kevin or Helen! Their pedicures are to die for!! The added bonus is what i love the most is they are so friendly and if your a regular they are personal and remember details about you and always ask about things when you come in. Sandy the owner is wonderful! Did i mention they give you a mini back massage while your nails are drying! Thank you for being my go-to nail salon. read more

I was getting ready to go on vacation so I decided to get a mani pedi. I always drove by this place I figured I would try it out. So when I arrived I asked the man in charge if they had time for this option and he said yes. Please go sit in the pedicure chair and proceeded to turn the water on. And there I stayed with my feet in the water for 15 to 20 minutes with no one even paying any attention to me. Until they actually were ready to start the pedicure. The woman who did my nails and toes was actually very nice. And that's probably the only nice thing I could say about this salon. My manicure chipped by the next morning and my pedicure had chipped within 3 days. So this is the worst manicure pedicure I've ever received. I think they're just too busy and try to fit everyone in instead of just telling me to come back later. Along with trying to sell me a gel manicure, which I did not want. They were too afraid of losing the business but now I will never go back there again. read more

I have had many pedicures at Natural Nails with great results, still don't know how they get my hooves looking so pretty! Ladies beware (and I know this may be gross) make sure your legs are shaved prior to your visit , because they also massage and lotion your legs as part of your pedicure. My nails are natural, and have had a regular manicure with either french tips painted on, or just clear, and they lasted fine. As other reviews have stated, they ARE very clean, and sanitize (autoclave SP?) their tools. read more

Had gone there before and had stellar experiences the first couple times. I still really enjoy the place - very clean, very friendly staff. But, the prices have definitely gone up and are now pretty much the same as every where else. Because the place is small and intimate, be prepared to possibly wait a while to have your nails done. Though, they won't rush through yours, which I like. If you're deciding between this and the Waterbury mall for a nice nail experience, go here instead. read more

I've had great experiences here. Prices are good, the staff doesn't rush you, even when it's busy. It seems that the majority of the issues in previous reviews have to do with lack of staff/how busy it is. It is ALWAYS busy, appointment or not. That speaks to the amount of time each nail tech spends with you, even on the basic manicure and pedicure. I have witnessed other people who are impatient with wait time, but I always go when I have enough time to wait and don't have any set plans. Manicures (non gel) typically last a week or so and pedicures about 2-3. If you end up with Kevin, he checks in to make sure you approve of the shape/color before he continues. He's also really funny! The massage they give you when your nails are drying is worth the extra tip. Cheshire Coffee (next door) is an added bonus when I visit! read more

Gel nails didn't last a week , started chipping on 4th day. Toes also didn't last a week. Most of the nail techs are rude as well. read more

All I wanted was a fill. I walked in and was ask "what do you need" I said a fill and my mom was getting a pedicure. And was told to sit down. Then I asked how much a fill was and she asked if it was gel and I said yes. Then she told me $48 I said wow that's a lot. She said that's cheap for gel. I told her I checked a couple places and it was about $30-$35. She said " we'll go there then". I couldn't believe she said that to me. I told her well that was rude and she just laughed. My mom and I left. They lost two costumers. This was my first time going to this place and these people actually talk to customers like this. There was one other customer in the place and she looked so uncomfortable when the lady said that to me. Never going there again. Guys don't go there. They are so rude. Go spend your money somewhere else. read more

Been here many times. I call the day of and get in quickly. Its really clean, they do fantastic job, the prices are reasonable and you get a neck massage after any service, fabulous!! Love the massage chair too, its like two for one lol read more

I go here weekly...They are super friendly, and my nails never looked better. They take their time and get every nail looking perfect!! Great, relaxing pedicures and a massage while drying your nails...how could you go wrong? Owner is so nice which is always a plus!! read more

I've been coming to this salon for years. The staff is always friendly and don't rush through your services. My polish seems to last longer here than other places. Prices are very reasonable especially with their weekday specials. Most importantly the place is extremely clean! read more

Good service, nice people. Would go back, good sales prices for during the week Mon-Thursdays.

I wont ever go anywhere else! The cleanest salon I've seen and has reasonable prices. I love all the lotion selections they offer during pedicures. read more

This place started off good with reasonable pricing. It's now 20 bucks just to get a polish change and the polish is so cheap it chips in one day. The clear they use has a yellow tint and loold awful in one day. The owner or salon manager is argumentative and has now started insisting that you tip the help!. Didn't know tipping was mandatory now and with paying $20 for a polish change what nerve! I had left a tip in the jar, apparently she did not see me do that, and then embarrassed me in front of the whole Salon asking me if I was going to tip?. I'll be going back to Tennys now, great quality, good prices and friendly. read more

I have never had such great service getting a mani-pedi. I am from Boston, here for a wedding. The owner, Sandy, is very personable. She puts the nail polish on her fingers to show you how the color truly looks out of the bottle. The technician who served me, Amy, is very detailed in her work and made me feel very comfortable. I wish Nature Spa and Nails was in Boston. I would definitely go on them every time. read more

I absolutely LOVE this place! After going to many other salons in Waterbury, I finally found my place!! Everyone is always so friendly and welcoming. They are extremely clean and use a new set of sterile tools for each customer. They take their time so it always relaxing. I never feel rushed out the door!! The shoulder and neck massage while your nails are drying is defiantly the best part. I recommend this place to everyone. read more

Pedicures-Great. Everything else- NO! Terrible at acrylic nails, crooked/uneven, thick nails. Mind you, I went there for my wedding, I left in tears :( The manager kept insisting I pay a tip when I was not satisfied with the results. The tech is rude, doesn't answer your questions, no conversation. Got my head bitten off because I requested something diff than what she was doing; was humiliated and embarrassed. Never Again! Worse place I have ever been to. read more

First visit ever to this spa had a mani and pedi ..... Exceptional service and attention to detail.!!!!Recommended by friend. Will def be returning read more

They are absolutely amazing here. They do not rush which I love. They're very friendly and courteous. The place is very clean and well priced for the service you are getting. They make Waterbury mall look like crap. This is the place to go!! Amy is amazing and I recommend her! read more

Excellent. Clean. Friendly staff. Lucus does a great job. Love this place. They are also open on Sundays! Massages after nail treatments are amazing. read more

Love this place. So clean and they have never tried to oversell. I've been to at least two dozen salons over the years. This is the best hands down! read more

Everyone has been raving about this place but honestly I wasn't too thrilled. They gave me a hard time about asking to soak off my gel nails while getting a pedicure (that I felt was rushed) so there wouldn't be so much scratching and filing on my natural nails. Thy finally understood what I was asking and reluctantly complied. I asked for a certain color on my nails with a sparkle on top but my manicurist insisted she couldn't do it and tried to get me to do something else. When I didn't take her suggestion (because it was not what I wanted) she processed to talk about me in her native language (that I obviously didn't understand) to her fellow employee. She was very obvious about it. When doing the gel mani she left a lot of space between the polish and my cuticle which I don't like. We will see how long this lasts but I foresee me having to get another mani sooner than planned because there will be a lot of growth due to not polishing the nail all the way. I'm very picky about my nail salons, mess up once and I probably won't go back again. read more

Had the worst experience possible at this place. I called at 6 pm and asked for a gel manicure they said I can do a manicure and pedicure if I wanted so I said yes great. I get there and tell them I usually do a gel set but didn't think they had time. They offered to do it and had two people start working on me. They filed my nails way too thin and started putting tips on . I told them I wanted the almond shape and instructed them on the shape I wanted. They gave me tiny points that were all uneven. The owner filed so hard and fast because "we close at seven" that my nail beds felt like they were going to rip off. She then tried to apply a gel top coat - I said hmmm no this isn't what I asked for I wanted a uv gel set it's sort of like acrylic but it's a gel and goes under the uv. She then says that it doesn't exist and I've been trying acrylic the whole time. I'm a licensed hairdresser and know what I'm talking about but I let her start doing acrylic. Everything was uneven and crooked and looked like total shit. She looked at them and made a crooked face and asked if I liked them. I said no but I have no choice now they're ruined and she proceeded to take them off one by one ruining my nails. It was the worst experience of my life. She should have just said no if there was no time. Not to mention they were talking about me right in front of me and the co worked mopped over my foot with a dirty mop. The worst experience ever I never met someone who couldn't care less about the customer experience. I ended up just walking out and now my nails that I have such a hard time growing are ruined beyond repair and right back to where they used to be when I stared growing them out 8 weeks ago. This place is a dump just drive by it and never go in read more

Horrible customer service. Came here with my daughter and niece; we all wanted sets done. Manager complained about the lack of staff. So I decided to skip the set for my daughter and myself. My niece got serviced and the manager made her bleed. Never returning to this place again. read more

I've been here a few times and always received great service....but, this one day a gentleman "Lucas" was so rude. He was really rough and literally scraped the skin off my feet. read more

this place is the worst!!! i went for a mani/pedi for myself and my daughter. they were rude and down right nasty. switched nail techs twice!! all while talking in their native tongue. and when i got ready to pay the cashier hounded me for a tip. as if i wasn't going to tip. i watched as other's paid he didn't say a word to them. and on top of all of that......they're products are trash!!! gel polish didn't last a full week!!! i'll never recommend this place to anyone!!!!! read more