Fantastic massages by phenomenal professionals. This an incredible place to get an amazing massage…read more Don't be afraid to tell them where on your back that your aches are coming from. They'll identify the issue and work to resolve it.

Great massage and service! Been coming here since 2017!…read moreElizabeth and her staff are friendly and knowledgeable. Whether you need a signature Swedish or therapeutic massage, they are able to relieve tension and provide relaxation in a clean environment. They are up to date on the newest techniques and are able to make adjustments for injuries. They also have a customer program where you can receive special discounts of up to 30% off if you join their email list. So if you're in need of a good massage or facial- I would highly recommend them.

Beyond pleased!! First time customer...they took me in last…read moreminute after I had an unfortunate experience at another salon. I was so happy to have Linda take care of me and I can't wait to go back and I've officially found my new salon. Love my hair!

Paid $130 for cut, color and highlights. After less than 2 weeks the color washed out and Salon C…read morewon't offer any solution to try and help with this because they say it's been more than 5 days! So this company only stands by its service and products for 5 days and resolutely refuses to do anything to assist. Used to be great, but now arrogant and dismissive of clients and their genuine grievances. Avoid at all costs.

The Green Lotus Salon is nothing less than a 5-star experience. (And being Eco-Friendly is a huge…read moreplus). From the moment I spoke with the receptionist on the phone, until the moment I left, I was completely satisfied. As a resident of Cromwell, I've driven by Green Lotus many times, but today was the first time I decided to give it a try, and it was a great choice! I called Green Lotus late in the afternoon inquiring about an appointment for facial waxing either tonight or tomorrow night - and surprisingly, they were able to fit me in tonight. When I walked in, I was greeted with a smile from Monica, and she offered to hang up my coat and get me a drink. My appointment with Vanessa went very well - she introduced herself with a handshake and conversed with me throughout the appointment. I have some skin sensitivities and allergies, and Vanessa discussed these with me prior to my appointment and added them to my record. It even printed that I had an allergy on my receipt - so I'm very pleased to know they take that matter seriously! She really took her time and didn't rush through the service. If I were to describe both employees I dealt with, I'd say: Processional & Friendly. They both deserve a ton of credit for their great customer service - something that seems rare these days. The salon is very clean and the waxing room had soft, relaxing music in the background and a soothing fountain. I thought the price was reasonable and ended up booking a future appointment. If you want to get amazing service from a wonderful group of employees, check out Green Lotus Salon!

These people are very unkind. I mistakingly missed my appointment due to circumstances beyond my…read morecontrol. I have metastatic cancer and unexpectedly had to go to the hospital that day. I should have called but everything happened so quickly that I honestly was not thinking about the days appointments. I was unable to pick up my phone when they called but when I realized what had happened I called right back from the hospital. They do not answer their phone so I left a message and sent an email explaining what happened, I received no response and they charged me $185.00 for missing the appt. My message stated that I understood I would need to pay a cancellation fee and asked if under the circumstances if they could refund part of the $185.00 Well as I said there was no response. I would have been a very good client for these people as I would have utilized a number of their services on an ongoing basis. I did make a mistake but I think this is a very bad way to do business and a terrible way to take advantage of someone. Sometimes things just happen!

What can one say about Ana that has not been said? Called out of the blue many years ago & have…read morebeen no where else since. Professional, most accommodating with a great sense of humour!

Love this salon. Great professionalism. Beautiful work. The owner is great. Fun and makes the…read morewhole hair styling experience pleasant. I'm a fan!

Sabrina is amazing. the lounge is beautiful and clean and she made me feel relaxed and welcome. She…read moreis beyond professional, experienced and made me feel well cared for! I would recommend her to everyone looking for the highest quality services and care!

I've been to SB Wax & Beauty Lounge a couple of times now and have had positive experiences both…read moretimes I have visited. Sabrina is professional and very easy to talk to! I felt comfortable which I find important given the nature of what waxing service you may be getting. I did a "lash lift and tint" and couldn't be happier with how my lashes came out!

I was recommended to go to Denise through a friend. I was pleased to find out she uses hard wax…read morewhich was much less painful than paper. She explained everything she was going to do and was very gentle. She is fairly priced as well and offers a discount to first time customers. I had a great experience! Her room is tucked away in a salon building and is private. I'm definitely returning!

Denise is amazing! She honestly is the only person I trust waxing me. I have been waxed at a couple…read moredifferent places throughout the years and I could say without a doubt that she is the best of the best. She is extremely knowledgeable and goes above and beyond to make you feel comfortable. I just recently had my eye brows tinted and she did an awesome job! I would highly recommend to anyone!

By far the longest and by far the best pedicure that I have ever had…read more The place is immaculate & the staff very professional. Great boutique inside .

For our anniversary, my husband set up 4 services for me. 1st service was cancelled 30 minutes…read morebeforehand. NO wash and blowout. I asked for a blowdryer to do myself after my other 3 treatments. "NO, that is against our policy. We aren't allowed to lend you a blowdryer" I arrived and was sat to wait for my next 3 treatments. 5 minutes later, manager advised me that both body treatments also had to be cancelled. WHILE I WAS WAITING!!! I'll never book here again. We drove from out of town. There was barely an apology, no offer of a credit for future, no gift, no offer of accommodations for later or another day. Nothing. I walked out and cancelled my 4th treatment. Horrible customer service. If you're running a biz, you need to have more than one employee to count on. Don't waste your time here.

Making and scheduling time for oneself is often hard but you owe it to yourself to be the best you!…read moreI've been seeing Danuza since 2013 and thoroughly enjoy each time I am able to schedule a facial, massage or monthly wax appointment. Friends and family that I have recommended to her, are so thankful and feel incredible once they also make the time for themselves. She has a online scheduling portal for ease of aligning with your calendar, although know she fills up fast as she is a sole women owner and operator. The parking is well lit and maintained during the wintertime weather.

From the owner: Licensed Esthetician, Massage Therapist, Waxing Specialist and Ear Candling Practitioner. Brow…read moreSpecialist by Kelley Baker Brows. Eminence Organic Skin Care Spa Partner.