Was running low on funds so I called my ex-wife and axed her for some money. She said naw and hung…read moreup. So I Googled local payday loan companies and Advanced America popped up first. Called them and the lady, Michelle, explained the process and broke down how everything works. She was very knowledgeable and I was comfortable getting a loan that I can pay back without going into debt. The next time I need a loan I'm hitting up this spot. Thanks to Michelle I was able to get a new tire, oil change and treat myself to a nice meal at some place called BBs.

From the owner: Advance America in Houston, TX, provides short-term personal loans, including installment loans…read more Our cash advances are available to apply for in-store or online. As a licensed and regulated lender since 1997, Advance America has offered financial services helping millions of families navigate life's financial moments. Spanish-speaking staff is available at this Houston location. Hablamos español en tu sucursal local en Houston.

So I originally gave this place 5 stars however , that just changed when I was called a few minutes…read moreago by the manager of this place and asked if I was interested in getting another title loan due to my good business. Her name (the manager) is LILLY btw. She's the BIG one that works there. You can't miss her. Anyways, when I picked up the phone and said hello, she asked me how I was doing and I was doing like 3 things at one time and accidentally responded by saying "hello" again. She laughed at me and said "okayyy" like I'm dumb. I was very offended. And when I brought it up she just cut me off and says "ok" like she was gonna hang up on me and didn't care. SO rude! I was actually gonna go to these guys again but now I'll take my biz elsewhere.

Yasmin worked very well for us and has a sparkling personality…read more She explained title Mac's policies and the contract details perfectly in very clear detail all with a smile on her face. Will definitely recommend. Very friendly staff

Victoria was kind and very informative. Brian called and I promised to call back, and he didn't…read morehesitate. I called back and easily gave Victoria the new debit information over the phone. Excellent customer service!

Estella and her staff make this a great place for financial transactions. They always make you feel…read morewelcomed and provide you with outstanding customer service.

Very impressed with this company. We signed our documents during the height of COVID-19 and every…read moreprecaution was taken for their and our safety. Communication all the way through was thorough and quick. Very proffessional service! Thank you to Janis Spiller in particular for awesome service!

Wow what nice things can i not say the ladies there where very sweet and attentive and gave me a…read moregreat deal and wherevery informative all together it was a wonderfull experiance .

The service here is outstanding. I had the pleasure meeting the branch manager Amanda. She assisted…read moreme with my title loan and was very professional, courteous, and expeditious. The application process was very smooth, approval came within 20 minutes, and I was funded within 5 minutes after the approval. One of the things that stood out is Amanda was very thorough about the details of the contract and the process. She explained the interest rate, the payments, and all other important areas. I would definitely and highly recommend this please for any payday or title loan needs.

Excellent service! Quick,easy and professional! Loved working with Amanda. Only down side is the…read morenetspend card.

Percilla did an awesome job! Very helpful and made a stressful situation pleasant. Thank you for…read moreyour help!

From the owner: The TitleMax team is here to help. We will do our very best to help every person who walks through…read moreour doors find a lending option that works for them. We may be able to help even if you don't have perfect credit. We offer swift lending decisions and same day funds, so pop by today to learn more and apply.

Everything with this bank is a hassle. EVERYTHING. Latest was them not sending out a replacement…read moredebit card when it expired, so called, and got the 7-10 business days, but asked to be expedited. They ignored that request and when it didn't show, they sent another, also not expedited - and it never showed. 6 phone calls to try to get it resolved, and they offer to expedite for a fee. They won't work to solve the problem in an urgent manner and when asked to speak to a higher authority - denied. I get the "oh well... " we will put another one in the mail. The app is horrible. The service stinks. There is too much competition to put up with this so will be moving our business elsewhere ASAP - probably to a national bank though we wanted to keep our business to a local institution.

By far the worst financial institution that I've ever been a part of. I would just use the online…read morebanking, but the app kicks your password out weekly. My only strategy is to pay this car off super fast to avoid more headaches.