Five stars for Mona Lisa Dental! I highly recommend this amazing husband-and-wife team. I have very sensitive teeth and recently needed a root canal and crown, which made me anxious going in. From the moment I arrived, they made my comfort and care their top priority. They were incredibly attentive and constantly checked to make sure I felt no pain at all and they succeeded. The entire procedure was completely painless, which I honestly didn't think was possible. Their professionalism, skill, and genuine care for their patients truly stand out. If you're looking for a dentist who prioritizes comfort and exceptional care, Mona Lisa Dental is the place to go. Their front staff... the ladies are amazing and so friendly. Such a wonderful experience! Dinah M. read more

Just started going here this year and I'm seeing Dr V. He's fantastic! I am disabled with a brittle bone condition and have had damage in the past from other dentists that were too rough. But, they have been VERY gentle here at Mona Lisa Dental and have gone out of their way to accommodate me so that I can get the best care. They listen to my needs, and helped me work out a plan. I hadn't had dental work in YEARS so there was a LOT to do, but they have been very courteous and respectful. I never felt embarrassed or rejected. And they were understanding of my fears. I also really appreciate that they have air filters in all the rooms and just the general vibe of the whole place is very pleasing. The staff has been very nice too! I haven't had any issues with their scheduling or pricing, and they've been very helpful working with my insurance. It's been the same tech too, and they've been very friendly. I highly recommend them! See Dr V! He's great! read more

Thank you to "all" at Mona Lisa. I was traveling across country and had tremendous pain in my teeth. I was able to visit Mona Lisa on my arrival. I ended up going to see both dentist in Six visits over 8 weeks. Crowns, filings, X-rays and filings It was a pleasure Everyone was great! Brian Carr Dr. Carlos Vallecillo and Dr. Rossana Menna are a husband and wife team and have been serving the Gilbert and Chandler Arizona area for over 14 years here at Mona Lisa Dental. S/O "Do it all" ladies: Kelly, Susie, and Dental Asst: Hanna and Leslie read more

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The female Doctor was absolutely rude not only to the patients but to her staff as well. The office is old, dirty and unsanitary. Horrible!

I have been coming to this dentist for a little over 2 years now. Spent ALOT of my own money and my Cigna insurance money to get dental work done. I had an appointment scheduled for April 24, 2024 @ 2:40 pm. I called on April 23, 2024 @ 1:07pm to reschedule due to a work conflict and was told that because it wasn't within their 48 hour rule/policy i would be charged a $25 cancellation fee. No courtesy waiving of the fee, just either make it or you will be charged $25. I will be there and then will be switching to a totally different dentist moving forward. So much for being a loyal patient, that got me no where. read more

Staff is friendly. That is where the review turns south. Both my daughter and I went to this office due to a change in insurance and had a relatively uneventful visit...until we were each told we had 7 and 8 cavities that needed to be filled/repaired. This news was shocking considering neither my daughter, nor myself, have had cavities for over 10 years. I contacted my previous dentist and discussed the diagnosis, chose to wait to change my insurance and follow up with them. After X-rays and exam at my original dentist, I was told I did not have cavities, no recommended repairs. My old dentist saved me $1000 worth of fillings and repairs between my daughter and I. I am not certain of the motivation for recommending such extensive fillings from these dentists. We will not ever be back. read more

The staff is super friendly and nice. i went to the clinic because a filling fell off my tooth.Dr Rossana does the job " and solves the problem as she kept repeating' Unfortunately she was incapable of demonstrating empathy and was not kind or gentle - qualities I find indispensable in a health care provider. She kept saying I had to extract my wisdom tooth, did not show a drop of empathy and seemed in a rush to finish the job. I hope I dont have to go back. Ever. read more

After years of good service, I was told that I need to wear a mask for 2 weeks, prior to getting service. This is not how to keep patients. DONE. read more

Office had been able to get me in for emergency appointments. They also have Friday appointments. Very good with billing process. I never had surprises and my balances were minimal. I stopped going because it felt like they were calling me way too much to solicit using my dental benefits. I can see some might need a reminder but it was several calls either at the 6 month cleaning mark or year end. read more

Been going here about 4 years. Hands down the best Dentist I've ever been to. No problems getting appts. (not open Friday or weekends), both he and his wife are very up on current treatments. What is amazing is everytime I've had any major work done the Dr. has actually called me to see how I'm doing. Office staff is very friendly and very little turn over. I actually, kind of, enjoy going to the dentist now. And pricing is very fair and they handle insurance well. read more

Dr. V and his staff are simply wonderful. I've been going for more than 5 years. I have real dread before any dental procedure. I walk into the office anxious, and the staff have always done an amazing job of not letting me wait and fret. Dr. V spends time to explain things to me before we do anything. I feel their treatment has been incredibly respectful towards my fear of dentists read more

If you are up for condescending Dentists that is running a multi layer complex system to be seen, with COVID paranoia you found them. I highly recommend finding a different dentist. They cancelled an appointment when I was 1/2 mile from their place due to the fact I was by some one who identified with COVID ten days prior to my appointment. I have no signs, been fully vaccinated and they have over the top precaution in place( I'll give them that). Anywho after calling me everyday prior to the appointment to make sure I was coming to then sending a questionnaire the night before my appointment on covid exposure then the questionnaire ending with we look forward to seeing you and then cancelling right before my arrival is a bit to far. Good luck Mona Lisa, I serve in the military so you can be free to be a caustic organization. Your welcome But I won't be going back. read more

My wife and I have been going to Mona Lisa for 9 years and getting first rate care from the wonderful doctors and staff. They practice pragmatic dental care and don't push unnecessary work. We first went there after my wife (after a few years of not seeing a dentist) was given a dental plan requiring $15,000 worth of work at another place. We went to Mona Lisa for a second opinion, and they identified some of the same issues but with a more reasonable plan of action requiring only $2000. Nine years later, we both have great teeth and keep going back to Mona Lisa to make sure they stay that way. Both Dr. Vallecillo and Dr. Menna are genuinely nice, kind people in addition to being very good at their work. It's never a pleasure going to the dentist, but it almost kind of is at Mona Lisa. By the way, we've never been asked for payment up front, though they do request insurance information up front like other doctors offices do. read more

I wanted to share my great experience, they were able to take me in right away. Pricing is very reasonable and they are very detailed. Thank you to the team at Mona Lisa Dental. I would refer my friends and family to you location. read more

I was not informed in advance that they charged a $10 COVID fee which is not acceptable to me so I will take my business to another dentist.

Let me start off by saying I hated going to the dentist before I came here. Both the DR's are very gentle and kind, so is the entire staff. I have gotten 3 wisdom teeth removed and two fillings with crowns done here ( worth every penny ). And no you don't get free movie tickets for leaving a good review lol where do people come up with this stuff. read more

I first went here in January 2018. I couldn't get in to see my regular dentist for a tooth ache, so I found Mona Lisa Dental on 1800Dentist. They were able to fit me in, and after exam by Dr. V, determined that I needed a root canal. The permanent crown was finally installed on the third visit. I came back a fourth time for a cleaning. I had never had a cleaning done by the dentist, nor with a rubber attachment on the drill. I have allergies, and sometimes have difficulty breathing through the nose. When I started to gag while Dr V was working in my mouth, he has his assistant shove a cot in my mouth to keep my mouth open. They took 18 X-Rays prior to the cleaning, and at the end of appointment, I was handed a schedule of work they wanted to do in my mouth, totaling $5600, of which $4500 wasn't covered by my insurance. That was in April. I have no intention of going back, especially not after getting a text message on 9/12, telling me that my appointment is on 10/3 @ 10:40am. I did NOT schedule an appointment. read more

Very loving and friendly Dentist. I highly recommend visiting ths place. They will make it worth your time.

Do not go here!!! Patient safety and comfort are not a priority here. They pushed a fluoride treatment before I was even seen- wanted to do 17 x- rays (said that is routine). Dr Menna barely said hello and started talking (pushing) all the work I could have done- I could see the $$$ signs in her eyes as she said I could have a root canal redone(yeah, no- who in their right mind would choose to do that?) to top it off, I received the most aggressive, uncomfortable cleaning I've ever had. I asked to rinse with mouth wash and Dr Menna asked the tech to get some out of the public bathroom (is that sanitary??) overall, a horrible experience read more

I went here for my annual exam after moving into the neighborhood last year. Everyone was nice and the exam was fine- until I got the list of recommended repairs that was $930.00!!!! One year prior I had a normal exam and as a physician, this seemed like a scam. So I went to see a different dentist last week- who cleaned my teeth and sent me home without any recommended repairs. Don't go here unless you want to be overcharged. Also, they offer free tickets if you put a review on yelp, so you really need to question the great reviews on here... read more

I'm so happy with my dentist Dr. V! I've been going there for about 4 years and no complaints. I've had cleanings, fillings, crowns and Clear Correct (like Invisalign) Great staff and great Doctors. Very happy! read more

Awesome dental service! Been coming here for years and have no complaints Doctors and staff are awesome.

First of all, they give free movie tickets for people who write good reviews. So, don't believe all you read. I have been there several times and $ is their number one priority. Every time I go, they have a new tech in training. They always push fluoride treatments (which are extra), and a million X-rays. Dr Menna is the worst. Cleanings are always uncomfortable and different equipment every visit. Front staff is also very pushy. I don't recommend this office at all. read more

I HATE dentists. I had a really bad exprience as a teenager and refused to go to one ever since. I take really good care of my teeth to avoid them all together. However, my love of pistachios threw me at the mercy of the dentist gods. After googling and researching I came across Mona Lisa Dental. They accepted my insurance so I made an appointment. Since the moment I walked in I was shocked and in disbelief. The staff is so welcoming and caring. And when I was escorted back I was even more amazed. Dr. V was so kind and soft spoken. I explained to him my past experiences he said he go would slow and tell me everything he was doing. And he did every step he checked in with me to see how I was doing. It was over before I knew it. The one thing I loved most is they don't hound you. I always here how dentists want to get the most out of you but they were not like that at all. They gave me my options and let me decide what was best for me. I will be coming back for my check up and cleanings. I HIGHLY recommend this dentist for anyone looking for a dentist in the east valley. Now off to find some pistachio ice cream for the pain. read more

After years of procrastination, I had an implant done. The procedure was fully explained at the beginning of the process and iterated at each state of the procedure. Drs Vallecillo & Menna, as well as their staff, were extremely attentive, reassuring and, above all, very professional. The fitting of the implant was flawless and it feels as if the original tooth was still there. It is simply put - perfect!. I would highly recommend Drs Vallecillo & Menna for any dental procedure. read more

Best dental stuff of my life. Couldn't have imagined a better experience. The Drs are really Amazing and make you feel comfortable.

My family had gone to this dentist for five years. Every time you go there it appears that their MAIN concern is getting your $$$$. They ask for payment up front, even though we have full dental insurance, and they collect upfront which is unusual. However we went with it. This last time, my small child was having some work done. As usual we were apprised of the cost upfront, and paid upfront what we were quoted. However WHILE MY CHILD WAS UNDER SEDATION, it was determined that some addtl. work needed to be performed. I agreed to this work. The doctor MENNA (the female dentist here)....wanted to STOP THE PROCEDURE and discuss financial arrangements OVER my child's head while he was being worked on. My husband snapped....totally unprofessional, totally inappropriate. It is CLEAR that the ONLY thing they CARE about is getting their hands on my money. Seriously? ALL of this conversation could have been done AFTER the work was completed on my son and we were leaving the office. You do not talk finances, financial arrangements or anything of the sort when you have a small child under sedation. As I said it's not like we were new patients. We had been going here since they opened. This conversation could have WAITED. I found that in the time I went there, that both the dentists first concern was getting your money. Period. Not patient care, and not acting professionally. This is a married couple. Obviously they have a long way to go in learning appropriate treatment standards of care for their patients. I will NEVER go there again, nor would I recommend them to anyone. If you don't mind being treated as nothing more than a wallet, even if you HAVE viable dental insurance coverage's be my guest. But their bedside manner definitely leaves something to be desired. This was the FINAL straw. As a result of this latest incident we are taking all 4 people in my families business elsewhere to a dentist who appreciates their patients. RUDE, Unprofessional, uncooperative, argumentative. Highly inappropriate. read more

Mona Lisa Dental is a great place with great customer service. They always giver great tips on how to take care of my teeth for the long run. I appreciate everything they do for me!!! read more

My family and I have been going to Mona Lisa for 3 years now. I had a terrible infection when my wisdom teeth we coming in. Dr. V and Dr. Menna both took great care of me. They removed the infection and the wisdom teeth without causing further pain. The surgery work Dr. V did couldn't have been better. Never taking our family anywhere else. BEST DENTISTS EVER. read more

They were able to fit me in quickly. Also, the staff and Dentists we very polite. I was in and out in under an hour which I like.