I have been a regular for 5 years now. New management has made changes to the regular cashers, and…read moreit's not for the good. Today the cashier decided to argue a sale item price, rather than look it up in the add. So, for the bargain basement price of 69 cents you have lost a local residents patronage forever. Congratulation.

The other review posted here on Yelp was obviously posted by a city slicker from out of town. I'm a…read morelocal and appreciate this grocery store because it saves me from driving 30 minutes to the next closest grocery store. Sure, it's not a super sized grocery store and doesn't have an extensive quantity of fresh food, but it has everything you might need if you are a local, OR an out of towner heading north for the mountains. The owners make a special effort to stock things you might need in a pinch, like basic auto supplies, sewing needles, medicines, travel sized toiletries, and YES, even fried chicken. So if you're heading north for a camping trip and realized you have forgotten something, chances are you'll find it here on the way.

Super awesome staff. They accepted a return on a product that I didn't expect them to do (it was…read morestill in the package, but I had no receipt). I like that they have the free small fruit for the kids while I shop. More reasonably priced but not as big as Atkinson. Less crowded, they have a ton of produce and better deals on spindrift (kids fav).

Tried to order a sandwich at the deli counter. The guy working pointed at a prepackaged sandwich in…read morethe fridge and said "are you sure you don't want this?" I politely said thank you and walked out. Guess they don't like out of towners.

Love love love this place -good prices and a great selection of great foods organic and otherwise…read more Sure you sign up for their rewards club.

Love this store! So great to have a healthy grocery food source available 7 days a week. Produce is…read morealways organic and yet priced less than conventional produce in all other grocers in town. It is their policy to not carry GMO foods, so I feel confident shopping here without having to spend hours reading labels. Always confident I'm getting a better choice here. If you're a meat fan, the selections are a bit lacking here but you could find your basics. Vegetarians and vegans will appreciate this new source in town and the opportunity to tray a few new things. Thank you for choosing Hailey, Idaho for your store!

The people that either own run or work for this market are theives and do not do their jobs. I went…read moreto arco idaho for a visit with a friend. I went shopping and decided I didn't want something from the fridge. And just set it out so I can finish my shopping. Also expecting the worker to clean their store and walk around to make sure this dont happen and the lose money. I went in a week late and she ran that same item that I didn't not try to get this time and charged me for it for the rest of my groceries. And I never got the item this week or the week before. This is totally illegal. It is also against the Idaho Consumer Act. Store are supposed to take those losses. So now they gona get money for it through their company and off the customer. Don't put anything in the wrong place in this store. What disgusting business practice. No one should shop here. Go the hour away to Idaho Falls rather. When I called to talk to them about this issue she threatened cops on my for theft thow I never walked outta the store with the item. I also have arterial pulmonary hypertension and breathing is a real scary struggle. I couldn't breath was getting scared and going into a panic attack hence why I didn't walk it all the way back to where I got it. I need to finish getting a couple other thing and get home before I passed out in their store. I will be putting this review on every platform I can find. A AND A MARKET IN ARCO IDAHO STEAL FROM CUSTIMERS. THE MANAGER HUNG UP ON ME THE SECOND TIME I CALLED TO SPEAK WITH THEM ABOUT THIS ISSUE. I GUESS I WILL HAVE TO GO BACK TO CALIFORNIA AND ASK MY ATTORNEY TO HANDLE THIS AS HES LICENSED IN ALL STATES. THIS COMPANY ALSO HAS SURVEILANCE OF ME LEAVING THE ITEM. WHICH WILL BE BETTER FOR ME. CUZ IT SHOWS THEY ARE TO LAZY TO WALK AROUND THEIR STORE TO MAKE SURE EVERYTHING IS WHERE ITS SUPPOSED TO BE. ESPECIALLY IF THEY WATCHED IT HAPPEN ON SURVEILLANCE.

This place had incredibly helpful staff and the prices were LOW!…read more First off, I wouldn't have found this place if the staff at dollar general hadn't directed me there - my search on Apple Maps seem to have missed it. If you're going through Arco, and you need a grocery store- stop here! They had a wide selection of vegan / plant-based / vegetarian food! I was really surprised given how remote of a location it is.

I know this place gets a bad rap for being expensive, but this is an expensive mountain ski town…read moreand and you have to expect that. You can drive 10 miles to Albertsons but if you look hard enough, you'll find SOME deals here. They have sale items all around the store and the bagels and donuts are cheaper than Dunkin' Donuts at like $1-$1.29 each. And they're delicious! They have inexpensive coffee at the front of the store, inexpensive deli sandwiches (4.99 for half, 8.99 for whole) made to order at the back of the store. They even have a soup and salad bar. And as you leave, free popcorn for the kids (okay, and adults). Parking is free.

Needed "just a few things", and found exactly what I was looking g for. Wide variety of brands,…read moremany local and unique to the area. Also appeared to have many options for fresh, "ready to go" items as well. It was a bit "close", as the isles seem a bit narrow, but they did not negatively impact my experience. They seem to be a testament to a local, hometown grocery, accommodating the needs of their community.

Terrible customer service here. When issues are brought to management attention, they are met with…read morea poor customer service attitude and indifference. This rests on the shoulders of the store manager, Wendy, who not only tolerates this attitude from her employees, but leads by example... Of how you DO NOT treat patrons. No smile, and no introduction. Just an expression of a nasty attitude on her face. Her assistant manager acts exactly the same way, which is how I ended up speaking with her. Absolute F in customer service for both, with no exaggeration. Wendy will stare at you and say absolutely nothing when serious customer service issues are brought to her attention, then lie to you and say how she is sorry about your problem without the slightest furrowing of the brow. Professional lie detectors abhor this two-faced behavior, and Wendy is a textbook example. Absurdly rude attitudes coated with false apologies permeate the employees and management, complete with blame-shifting and outright abusive and intimidating behavior towards customers for their own pleasure and validation. You will not be treated with respect here. This store desperately needs new management. This is one of the lowest customer service scores I have ever seen, and I have prepared professional QSC reports for marketing for over 30 years. Lines for regular checkout are not reasonable, and the store staff will get nasty with you if you have a couple items over 15 in self checkout, even with many self check stands open. Staff run checkouts can be over 30 minutes long on a regular basis. The staff member running the self checkout was extremely rude, pointing to a 15 items or less sign in a snotty way and saying nothing, with 6/8 self-checkouts open halfway through checking out. Management blames their customers for the issues they cause themselves by having unreasonable wait times for regular checkouts, and escalate issues with their customers rather than de-escalate them when patrons bring legitimate issues to their attention. You will not feel welcome or a valued customer dealing with a management staff that acts this unprofessional when interacting with reasonable patrons. Shame on you winco management. You are a shining example of what not to do. From reading the other reviews here, it is clear you have a repeating customer service failure regarding your employees having a nasty attitude with customers, particularly in self checkout, and allow this to continue on a regular basis despite you being notified multiple times. Since management is engaging in this same behavior themselves, the cause of the customer service failure is far from being a mystery.

I like WinCo Foods' great products and great prices and great people and performance. I like the…read morefood. Cool ambiance.

Overall the staff are friendly and many have been there for many years. Meats have a decent variety…read morebut watch dairy expiration dates. Do NOT buy ice cream here. When restocking, they park the frozen products in the isle until stocked and they may stay there for hours. Every Breyer ice cream I have purchased in the past 5 years had melted before refreezing, losing 10 to 20 percent and becoming hard as a rock.

DO NOT PURCHASE THE SUSHI! I've been battling good poisoning for the last 3 days after purchasing…read moretheir sushi made in store.