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    Monarcas

    4.0 (1 review)

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    13 years ago

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    A & A Market - Convenience Items

    A & A Market

    4.1(11 reviews)
    73.8 mi
    $$

    The people that either own run or work for this market are theives and do not do their jobs. I went…read moreto arco idaho for a visit with a friend. I went shopping and decided I didn't want something from the fridge. And just set it out so I can finish my shopping. Also expecting the worker to clean their store and walk around to make sure this dont happen and the lose money. I went in a week late and she ran that same item that I didn't not try to get this time and charged me for it for the rest of my groceries. And I never got the item this week or the week before. This is totally illegal. It is also against the Idaho Consumer Act. Store are supposed to take those losses. So now they gona get money for it through their company and off the customer. Don't put anything in the wrong place in this store. What disgusting business practice. No one should shop here. Go the hour away to Idaho Falls rather. When I called to talk to them about this issue she threatened cops on my for theft thow I never walked outta the store with the item. I also have arterial pulmonary hypertension and breathing is a real scary struggle. I couldn't breath was getting scared and going into a panic attack hence why I didn't walk it all the way back to where I got it. I need to finish getting a couple other thing and get home before I passed out in their store. I will be putting this review on every platform I can find. A AND A MARKET IN ARCO IDAHO STEAL FROM CUSTIMERS. THE MANAGER HUNG UP ON ME THE SECOND TIME I CALLED TO SPEAK WITH THEM ABOUT THIS ISSUE. I GUESS I WILL HAVE TO GO BACK TO CALIFORNIA AND ASK MY ATTORNEY TO HANDLE THIS AS HES LICENSED IN ALL STATES. THIS COMPANY ALSO HAS SURVEILANCE OF ME LEAVING THE ITEM. WHICH WILL BE BETTER FOR ME. CUZ IT SHOWS THEY ARE TO LAZY TO WALK AROUND THEIR STORE TO MAKE SURE EVERYTHING IS WHERE ITS SUPPOSED TO BE. ESPECIALLY IF THEY WATCHED IT HAPPEN ON SURVEILLANCE.

    This place had incredibly helpful staff and the prices were LOW!…read more First off, I wouldn't have found this place if the staff at dollar general hadn't directed me there - my search on Apple Maps seem to have missed it. If you're going through Arco, and you need a grocery store- stop here! They had a wide selection of vegan / plant-based / vegetarian food! I was really surprised given how remote of a location it is.

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    A & A Market - A&A Market

    A&A Market

    A & A Market - Cold Deli Items

    Cold Deli Items

    A & A Market - Cheese selection

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    Cheese selection

    WinCo Foods - Employees out front smoking

    WinCo Foods

    3.1(24 reviews)
    24.1 mi
    $

    Terrible customer service here. When issues are brought to management attention, they are met with…read morea poor customer service attitude and indifference. This rests on the shoulders of the store manager, Wendy, who not only tolerates this attitude from her employees, but leads by example... Of how you DO NOT treat patrons. No smile, and no introduction. Just an expression of a nasty attitude on her face. Her assistant manager acts exactly the same way, which is how I ended up speaking with her. Absolute F in customer service for both, with no exaggeration. Wendy will stare at you and say absolutely nothing when serious customer service issues are brought to her attention, then lie to you and say how she is sorry about your problem without the slightest furrowing of the brow. Professional lie detectors abhor this two-faced behavior, and Wendy is a textbook example. Absurdly rude attitudes coated with false apologies permeate the employees and management, complete with blame-shifting and outright abusive and intimidating behavior towards customers for their own pleasure and validation. You will not be treated with respect here. This store desperately needs new management. This is one of the lowest customer service scores I have ever seen, and I have prepared professional QSC reports for marketing for over 30 years. Lines for regular checkout are not reasonable, and the store staff will get nasty with you if you have a couple items over 15 in self checkout, even with many self check stands open. Staff run checkouts can be over 30 minutes long on a regular basis. The staff member running the self checkout was extremely rude, pointing to a 15 items or less sign in a snotty way and saying nothing, with 6/8 self-checkouts open halfway through checking out. Management blames their customers for the issues they cause themselves by having unreasonable wait times for regular checkouts, and escalate issues with their customers rather than de-escalate them when patrons bring legitimate issues to their attention. You will not feel welcome or a valued customer dealing with a management staff that acts this unprofessional when interacting with reasonable patrons. Shame on you winco management. You are a shining example of what not to do. From reading the other reviews here, it is clear you have a repeating customer service failure regarding your employees having a nasty attitude with customers, particularly in self checkout, and allow this to continue on a regular basis despite you being notified multiple times. Since management is engaging in this same behavior themselves, the cause of the customer service failure is far from being a mystery.

    I like WinCo Foods' great products and great prices and great people and performance. I like the…read morefood. Cool ambiance.

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    WinCo Foods - Good selection of wine and beers

    Good selection of wine and beers

    WinCo Foods
    WinCo Foods - WinCo Foods | Twin Falls, Idaho

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    WinCo Foods | Twin Falls, Idaho

    Monarcas - grocery - Updated June 2026

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