BE WARY OF THIS COMPANY 'S FB MARKETPLACE MARKETING SCAM! I am a single mother on a tight budget…read morelooking for someone to fix my HVAC unit. I had this same problem 3 years ago and found a guy willing to help me out. MOST people are sensitive to single women like me. I found a guy on marketplace which looked like a single guy operation and messaged him. He in turn told me to "call this number" which sent me to A+. A receptionist picked up and I said I'm sorry, I thought this was a small operation and hung up. Then the owner Andy called me back and his tactics started already "send me a screenshot of marketplace it may be someone moonlighting" Being a daughter of a man who owned his own construction co I said how can that be if he routing me to you? He then said let me send a guy. I said no thank you. You're a big operation and I can't afford you. We hung up. He then called me back as I kept questioning market place and proceeds to tell me "turns out it's my marketing!" I'm going to send a guy to you for a free estimate. i Said no. He said NO COMMITMENT! So I had my elderly father meet the tech. On speaker phone my Dad said you need a new capacitor. $450. I said NO WAY I googled that par and it's $16.80 at Lowe's. Call him off the job! This is a no commitment estimate! You know what these guys do. He's gouging us. My Dad said "he can hear you" I said I don't care get him out of there. I should have told my father it was not an emergency. I just couldn't get upstairs to regulate with downstairs. 3 years ago I found a guy to do it for $200! I texted Andy and said hey! you told me there were generic parts if I needed work. I don't want your guy doing this. Get him out of there. He told me he'd give me a discount. In the meantime the guy did it and my Dad paid out of his pocket almost $400. Fine, BUT it did NOT FIX the problem. I texted Andy the next day and said first you lured me in with your sheisty marketing scheme then you replaced a $16 part for $400 that did not fix the problem! He did not respond. So a while later I texted I guess you don't care. Then his intimidation, and gaslighting started. He said my guy warned me about you! How were only blue collar workers he said you said that. I then called him and said who do you think you are? I wasn't even there! He then said I was goin to give you your money back but you can forget it now! I said you mean give my elderly father who can build a house from the foundation up his money back?! I said I have NEVER written a bad review but you can bet I'll blast this on every platform. Shame on you! He then accused me of being a "predatory customer" Demanding money back or leaving a bad review. There is no fighting with this kind of disgusting human. My Dad was had. My air is STILL not working.

He arrived an hour and a half after I got a text that he was on his way. He wouldn't even consider…read moremy ideas on where to run the circuit. After spending a half hour with him I learned that I had to pay him $50+ for a "Dispatch Fee". After I paid it they would email the estimate to me. I refused to pay anything for just an estimate. He slammed the front door on his way out. That was a new one one on me. I have heard of places in the northeast where people pay for estimates, but during my 40+ years in this area, I have never been asked to pay for an estimate.

Not happy with the service received and especially after paying $375. The air is still not working…read moreafter multiple service calls and now they won't return my email or voicemail. I had higher hopes for this company. Would not recommend.

Gee I'm confused, are they out of business or what. I thought they did a great job of putting in a…read moreHVAC in my condo for a good rate, but in following up with them, the contact site is full of gibberish and the phone is out of order? confused..Daniel T. 336 882 xxxx....

I scheduled with the owner to have a "blower door" check. He supposedly put me on the schedule for…read moretwo weeks later. As I was out of town, my wife took the day off from work on the scheduled day, and she called Chris Albrecht (owner) to confirm the appointment on 12 September 2024. After a few text exchanges he called me. Initially he said he didn't know who I was, but then later in the conversation remembered. He said he didn't have me on the schedule as he had made a mistake, which I completely understand. Then he said, "I'll give you the name of another guy". I commented that it would take another couple of weeks. He got very angry at my comment and said he was not coming at all, that he had plenty of business. I thought it odd that he made the mistake, interrupted our lives to accommodate his schedule, and he then got "on fire" mad that I stated the obvious that it would now be even longer. He seems to run a company with a very short fuse, and disregard for his customers. He reiterated that he had plenty of business and didn't need mine. I guess he's sure he'll have plenty of business the rest of his life and that he can afford to treat potential customers poorly. I don't recommend for anyone to employ his services.

From the owner: Residential Renovation, Remodeling, Repairs and Improvements…read moreHome Performance Testing and Assessments Blower Door / HVAC Duct Leakage Testing

The absolute worst experience. Dennis and Jason are both liars. Taking advantage of my mother's…read morelack of English and getting her to sign paperwork without the full extent of what everything entails. The details of pricing were all word of mouth, not a cent was written in the contract. In fact it was written on a separate printout that looked amateur. There has been nothing but pushy attitude and confusion. Let's not forget the nonstop lying about talking to certain people when all of this was confirmed to be false. Jason told me they've been in business for 12 years yet the BBB says 3 years. Then my uncle was signed up with 4.9% interest rate with the wrong company when he was promised 3.9%. Don't waste your time with this headache. They make everything sound like it's going to be worth it when it's not. Check their google reviews, there's been way more 1 stars then their good ones.

Do not use this company!! I was contractually promised several upgrades that have not been…read moredelivered and my main contact, Randy McPhearson ignores my phone calls. This company promised me a smart home package, a new HVAC, a tankless water heater new front windows for my house and nothing has been completed. I'm currently still trying to get them to respond and for fill their obligations. Avoid these guys at all cost