I was promised a rental and told that my application was perfect, accepted and that I could give…read morenotice at my current residence. Barbara and Eric were personable enough that I trusted them. Do not trust them. I was prompted to write this belated review because friends were asking about my experience. I learned later that they keep their office doors locked because they have so many disgruntled renters they fear for their safety. That's a crazy way to live, and do business. I have since become a homeowner on the island and have thought to use professional property management, but if I do, I will not choose South Island Properties.

Please do not rent from Barbara and Eric! They screwed over my mom and family; they promised to…read morefill in the carport as a garage. they are still living in boxes since they moved in around June 2018. The utility bills are ridiculous!

So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

Working with Maple Leaf has been a pleasure, particularly thanks to our property manager Katie!…read more From the start, Katie's eye for quality and completeness was very helpful in getting the home in great shape. She unfailingly followed up and kept track of every detail and project, coordinating across multiple contractors and the wrap-up and move out we were doing. Her communicativeness and responsiveness has been enormously helpful, including when it came time for leasing and move-in. Katie kept everything on track, and went above and beyond with a day packed with tours. Maple Leaf and Katie's professionalism and care really shine through - would recommend working with them!

We continue to be pleased with Maple Leaf Property Management and our manager Katie Mandell has…read morebeen great! She alerts us when issues rise and was really helpful in our recent water heater replacement project. She is professional, prompt, and so nice to work with. Maple Leaf on a whole has been great in terms of overall management and bookkeeping as well.

Paula Peters is very friendly. But the office staff seems very disorganized. The main issue is…read morethey are not responsive to maintenance requests in a timely manner. We have issues that have been open for three months. And they made representations about the home that were not correct. And while a small amount I find it insulting that they expect the tenant to pay a monthly service fees for the privilege if using their web based system to pay the rent. It is a basic business expense that they should be absorbing from what the landlord pays them.

My husband and I have been renting our home in Clinton for about 16 months through Windermere…read moreProperty management on South Whidbey, near Freeland, WA. They have always responded to our every need in a timely and professional manner. The new owners of our home were not aware of some deficiencies when we first moved in, having not lived in the home yet themselves, however Windermere stepped right up with our issues immediately with the owners, and got everything taken care of as quickly as possible, advocating for our needs with the owners as well as making the repairs to benefit both the owners and us as tenants. Their service people and construction workers are all top notch and were very polite and accommodating, making lasting repairs while respecting our work schedules and need for privacy. Honestly, we cannot say enough about their attentiveness and caring, even when disturbed after hours and on holidays--they have fixed every problem as soon as possible, and to our satisfaction. We are very appreciative of their services and their sincere desire to make both tenants and owners satisfied with the rental experience. We most sincerely would give them a 5 star rating , as we could not be happier with their management of our rental home. Janine and Cliff H.

We interviewed over 8 companies for placement and monthly property management services. Brent was…read moreour top pick because of his expertise, clear ability to communicate his terms and processes, and fair prices. He didn't have hidden fees, or add on costs, and he even didn't charge a monthly fee if the renters didn't pay. He provided reports with cost breakdown and forecasting.

From the owner: Property Management Inc is a full-service real estate asset management company that provides…read moreprofessional property management and real estate brokerage services. With PMI's experience and professionalism, you'll find the perfect fit for your property management needs.

It was the first time for me to rent my house. I had an agent who tried to help me for 2 months but…read moreshe couldn't find tenants.I just googled to find a rent mangement company with lots of doubt. I was lucky to have a chance to have an interview with Servyn PM. Melina and Tye are not only professional but also personal. It is not easy to find these two extremely important qualites at the same time. Tye counceled me and analyzed the problems. He came to me with the solution. He and Melina helped me to find the tenants (whom I feel so comfortable with) within 36 hours after Tye posted my house. I said to him, It is MIRACLE! I can say this for sure, "They know what they are doing with the best communication SKILL." Who can be better?

They responded with several near term dates with a request for a meeting during a week that I was…read moreout of town. I asked them to provide additional dates for after I returned but they never responded.

Took a chance on Prime being new to the area, but not to the business. Great communication and…read moretransparency offices are centrally located! Although I'm no longer in the area I'm at ease knowing my properties are in good hands. Thanks again!

I recently purchased an investment property in WA and was planning on managing it on my own. That…read moredidn't last too long since it turned out to be more work than I had imagined . I'm so happy I found these guys. They are quick and efficient and I don't even need to think about my property anymore. I realized it's absolutely necessary to have someone local to oversee your biggest investment.

I just realized that yelp doesn't have Mietzner Group listed as a business and that absolutely…read moreneeds to change. I moved out of my previous house about 7 months ago and really struggled looking for a place to live. My roommates and were students at the time, so verifying income even though we had loan assistance was really difficult for a lot of property management companies to deal with. When we found the Mietzner Group, they were absolutely fabulous to work with. They actually gave us the chance we hoped and trusted that we would make good tenants which honestly so many other companies wouldn't do. We live in the greatest townhouse in Lynnwood and could not be happier with the living conditions! They are so cute, well taken care of, and maintenance has addressed everyone of our concerns quickly and efficiently. Lastly, I'd like to say the prices are so fair for what we're living in. The units are spacious, clean, and updated, we could truly not be happier. Mietzner Group was a breath of fresh air and worth the wait. THANK YOU!

From the owner: Mietzner Group is a family of home building and property management companies based in the Puget…read moreSound region. We build luxurious and affordable homes including single family homes, townhomes and condominiums. We also own and manage a variety of rental properties, including residential homes as well as commercial space.

Tom is a consummate professional and extremely customer-focused. He is responsive, knowledgeable,…read morepersonable and exceeds my expectations of a property manager and real estate professional. I am grateful to the person who recommended Tom and Terra Property Services to me.

In my recent experience, I have spent 2+ weeks trying to contact Tom who supposedly works at this…read morebusiness listed with his photo and the name of Terra property services. I have had no email or text/call returned. I'm beginning to think this person isn't real but when I read the reviews below I see nothing but bad things. Sure there may be a few good reviews but the bad ones far outweigh the good. My partner and I are trying to rent a place listed with Tom's contact information and no matter which way I contact him I get absolutely nothing in return. Save your time, energy and money and just don't even bother going through this place. I don't know who else may work there, but Tom is terrible and does not get back to people at all. Hence why I think he's not even a real person. It's extremely frustrating because I actually wanted to rent the property I saw on Zillow and still after three weeks now haven't received anything from him trying to contact me. DONT WASTE YOUR TIME SERIOUSLY... DONT

Stayed at one of their house rentals through VRBO and I'm very disappointed with their lack of…read morecustomer assistance when after we stayed at their vacation spot on Whidbey Island for a week and contacted them about our experience, they made excuses and are trying to charge us more money! Everything I contacted them about, they just dismissed. Our review was not the only one to state that their listing was misleading. They state it's beachfront but it's not. You have to walk across the street and once you get to the beach there is no place to sit , there's too many logs on the beach and the two chairs they do have out there actually propped up on the logs so there's no safe way to crawl up there unless you're Spiderman. The house we stayed at on Whidbey Island was dirty. We felt it was important to share that with them because if they're paying a cleaning service and assuming it was clean, it was not and I think it was important to let them know that. The main place to sit in the house is on the couch in front of the TV and it was so dirty that they had tried to cover it with a big blue blanket. It wasn't a sofa cover that could've covered the sofa it was a blanket that kept falling off. It just didn't seem very professional for a rental house. And for what they charge daily they should provide a nice clean couch or perhaps cover the couch with a fitting couch cover that's not going to fall off like a blanket every time you sit down on it. They did say that the previous tenant had messed up the couch, but you think they would have replaced it before renting it again or lowered the price of the rental and showed a picture of the couch so you know what you were going to have to sit on while staying there. They didn't apologize for this, they didn't change their listing or their photos for true representation of this property. We did appreciate that it was dog friendly, and that the kitchen and laundry facilities worked. The neighborhood was nice for the most part with beautiful flowers everywhere and bunnies. One of the neighbors was really rude to us but we tried to make the best of our stay. The most breathtaking view is not from their house nor from the beach but when you pull into the neighborhood onto the street at the top of the hill. It is gorgeous. The pet fee they charge is $65. And we paid that. We left the house in the same condition we arrived. Now they're trying to charge us another $65 pet fee a month later because we left a honest review of our experience.

From the owner: We manage over 20 private vacation homes on the south end of Whidbey Island, just north of Seattle…read more Whether you are looking for a small romantic cottage or a retreat for your family reunion, we have several options for you. All our homes have views and many with beach access or beach front property.