I would give them a zero rating if I could. Worst property management the leader is so…read morecondescending and rude thinks they know everything about every subject extremly dismissive. They do not forward emails to board members they respond on the HOA Boards behalf so board members are clueless this is how they maintain control.

Warning to all!! Stay away from this company as an HOA management company for condos and…read moretownhouses. 1. They do not even do the bare minimum to keep up with mandatory laws. 2. They miss payments to vendors leading to costly fees. 3. They do not follow the contract of their required duties to notify owners who are behind in dues. 4. They do not follow the CCRs/Bylaws and their own signed contract when it comes to making payments. 5. Rarely will they return a phone call. 6. They do not work with the HOA to set up a reasonable budget and plan for reserves. And all the above is just a start. They know how to collect their monthly charges and they never miss those, but when it comes to services, I would suggest stay away from Port Gardner and either self-manage or find an alternative company.

Horrible horrible management.... Went to look at one rental…read moreand he told me he couldn't rent it to me and that he had something else better. We'll I should have known better.... he lied about the neighbors. Nice young couple (ya right) had nothing but problems because they were related to owners so they thought they could do and say whatever they pleased. One time their internet went out and they expected me just to hand over my password so they could use mine. Walter also would come and sit in driveway at odd times (mind you this is down a long driveway). Laundry area was out in a shed. But the pipes were exposed on outside of building (would freeze when got cold and couldn't do laundry) he tried to tell me if we put heater on inside of building that the pipes on outside wouldn't freeze?!? House riddled with mold (found out too late) and he wouldn't address it. Also for some reason the bathroom floor would be wet all the time during winter... condensation inside of wall would leak out. His only response was to end renting it during winter when we had awful weather and he waited til last possible moment to do it. Leaving me the bare minimum time to try to find a place to live and move during bad weather. Tried to convince me that he would give new landlord a good reference but i knew he was going to try to screw me over further... Took most of my deposit to reclean a perfectly cleaned house and fix mold damage. He also charged for changing locks on house and a new padlock on shed. He is completely ridiculous. Im so glad i escaped this nightmare and now have an absolutely dream landlord who goes above and beyond....

I had a horrible experience with Joanna, she was unprofessional and borderline discriminatory. My…read morepartner and I (hispanic) applied for an apartment we both have good credit scores (700 and 750) and clear backgrounds and he makes well above the required amount but she kept focusing on my income but before I applied she said it would be no issue since he makes more than what is required. I told her that I would be moving out of state and not working for a period of time and we both had made it clear he would be paying for the rent. I told her I would be a student when I went to washington and would not be contributing financially and she even said that she'd add a line in the lease that said if he was got out of the lease then I would too which I told her was completely fine. She also refused to answer any questions just saying she needs it and was hurrying me for my income information like 30 minutes after she had asked me for it. And then after I sent her my employer information and income she asked for my savings... We applied somewhere else and got approved instantly and looking at the reviews it seems like a lot of other people have had issues with her would NOT recommend this place at all.

So far so good! We switched after having a horrible time with SJA and they have been responsive…read moretransparent and communicative so far. Appreciate all of the team's help and so far it has been pretty seamless. Management costs are on par with the other property management companies in the area and there is a point of contact for the team, which is nice to have if anything comes up. Happy we switched!

Although we didn't end up renting the home, working with Michael was such a positive experience. He…read morewas incredibly kind, thoughtful, and genuinely went out of his way to help us. He was very kind with setting up an after-hours tour for a house we were super interested in, and always responded quickly and thoroughly to our questions. His professionalism and warmth made us feel truly valued throughout the process. Michael is exceptional at what he does, and anyone would be lucky to work with him!

We interviewed over 8 companies for placement and monthly property management services. Brent was…read moreour top pick because of his expertise, clear ability to communicate his terms and processes, and fair prices. He didn't have hidden fees, or add on costs, and he even didn't charge a monthly fee if the renters didn't pay. He provided reports with cost breakdown and forecasting.

From the owner: Property Management Inc is a full-service real estate asset management company that provides…read moreprofessional property management and real estate brokerage services. With PMI's experience and professionalism, you'll find the perfect fit for your property management needs.

Coast took over my apartment building from Waydmeyer in late December of 2025. Since the change…read morethere have been major improvements such as the lighting is getting better on the inside of the building.and the lighting on the top front steps is 100x better as well as the lamp is now turned on for extra light and safety. They also respond to emails in a timely manner and very professional in their response. I don't always like their responses aka with the dumpster situation. I suggested that with owner approval that they build a wall for the dumpster with a gate that gets locked up at night and no roof on it so that the city of Spokane can still service the dumpster but that was meet with "call crime check if the dumpster divers return" I have been doing that. it doesn't deter them. They don't seem to care about crime check seeing as they don't always come when you call. I would like management and the owner to think of something because I would like to be able to sleep and pay rent on time. That's the only reason way I pay late- that's where things can improve- but overall I'm happy with the staff and I'm happy with Samantha who very much keeps things professional- which helps me stay professional when talking to them. I hope and I pray that the owner keeps them for a long time because things are moving in the right direction. They are here to manage the property and they are moving things in the right direction. The dumpster may well be a lost cause (I hope not) but I do want to stay longer than I wanted with the previous management. I am starting to feel safer living at this building now with Coast as the property management company. To the owner of Westminster Apartments who sees this, I hope you keep them because they are protecting your money and making sure people are happy.

Ops Management is extremely dysfunctional. Very poor communication. There is an extremely high…read moreemployee turnover rate. It makes sense why so many people quit. Ops team has a lot of lane jumping glory hogs and no boundaries when it comes to respecting each individuals work duties. Always fighting to see who gets the Ops managers attention. Very dysfunctional!

Working with Maple Leaf has been a pleasure, particularly thanks to our property manager Katie!…read more From the start, Katie's eye for quality and completeness was very helpful in getting the home in great shape. She unfailingly followed up and kept track of every detail and project, coordinating across multiple contractors and the wrap-up and move out we were doing. Her communicativeness and responsiveness has been enormously helpful, including when it came time for leasing and move-in. Katie kept everything on track, and went above and beyond with a day packed with tours. Maple Leaf and Katie's professionalism and care really shine through - would recommend working with them!

We continue to be pleased with Maple Leaf Property Management and our manager Katie Mandell has…read morebeen great! She alerts us when issues rise and was really helpful in our recent water heater replacement project. She is professional, prompt, and so nice to work with. Maple Leaf on a whole has been great in terms of overall management and bookkeeping as well.

Do not Rent from Real Property Management They are Rude…read moreThe GM is Gail The office manager in marysville is Rose Morrison Lisa is the maintenance manager Terry us the coordinator All together they aren't worth two cents you could rub together Do not call them or deal with their crap! Save yourself the time and move on to a Real property manager that cares! I only rate as 1 because that is as low as you can go!

The whole team is amazing in every way, the team is hardworking, honest, and trustworthy. While I…read morewas struggling with being a landlord, they were patient and suggested things that helped me, Gail is highly professional and kind. Highly recommend them!

if I could rate them as a 0 I would I'm a tenant here and since day one I've had nothing but issue…read moreafter issue with this place 1st they lied to me on multiple occasions about this being brand new carpet that was put in here at most definitely was it brand new carpeting at all they took six months to do the Housing paper the correct way they wouldn't get back to Housing in a proper time and also they get my rent between the first and the third of every month and part of the rent goes towards the water bill. I pay my PUD bill they get the money for the water. You wanna tell me why my hot water has been shut off on me three different times and just 2025. they've got multiple shut off notices from PUD due to them not paying their bill for the building. Also getting the hallway light shut where you can't even see your hand in front of you at night time and it's about 15 maybe 20 steps from the top to the bottom and I have a and a 13-year-old they're fully aware of that as well but they've done nothing to take care of anything. They don't want to take responsibility for anything that they do. They refuse to give me information to their higher ups over when I did get information two months I still haven't received a phone call from the higher up. I've done two complaints to the Better Business Bureau and this company is still yet to reach out to me to try to fix the things that they have messed up on do not rent from these people please save yourself the yourself distress and your family. The stress, the worries they have a tenant next-door knowing they don't live but they still collect for that person they've had multiple video and pictures and also police reports of people that live there. There was pretty much a standoff there because somebody that was in that home was not supposed to be there and they barricade their selves inside the house so they're doing fraudulent stuff as well and have all the proof in the world. I need to show every single thing I said to back it up. these people do not care about you nor your family and they have made that 1000% clear to me and not to mention because they took six months to do the paperwork. I was already six months into the lease and had to sign another whole year lease, so I got stuck here and I'm being made to live here I'm being made to feel for not only my children but for myself as well I can't even have family come and visit me I don't know what's gonna happen. and no, no one has took care of the situation so that's a complete lie so nice. Try try again. What's your excuse on why my water has been shut off three times in less than a year would love to hear this excuse cause that's a completely in your control.

The property ended up explaining what happened and refunded the money. It was not on thier end…read more They made it right

Buying our first home felt like it could be overwhelming, but working with Jen made the entire…read moreprocess comfortable and stress-free. From the very beginning, she listened closely to our concerns and truly understood what we were looking for in a home. Every question we had was answered with patience and clarity, and every step of the process was explained so we always felt confident moving forward. What stood out most was how Jen not only met but exceeded our expectations--she found us a home that checked every box on our list. Her professionalism, dedication, and genuine care for our needs made us feel supported from start to finish. We are beyond grateful for Jen and would highly recommend her to anyone looking to buy or sell a home. She turned what could have been a stressful experience into an exciting and enjoyable one, and we couldn't be happier in our new home!

Jen was professional, responsive and diligent in helping me prepare my mother's home for sale and…read morethen getting the home sold for cash in eight days for an amount significantly more than expected. I live out of state and one of the reasons I picked Jen to represent my mother was Jen's experience with the situation I was in. Jen did not disappoint me and the overall experience was very positive.