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    Monica Chopra, MD

    3.0 (4 reviews)

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    4 years ago

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    2 years ago

    Great medical office!!! The staff are very good at responding to your questions in the portal. Dr. Chopra is very detailed and really cares.

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    5 years ago

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    4 years ago

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    Baptist Neighborhood Hospital - Overlook

    Baptist Neighborhood Hospital - Overlook

    2.5(73 reviews)
    1.2 mi

    Crappy ER doctor with garbage bedside manner and refused to prescribe medicines that he knew would…read morehelp her. I took wife to ER due to sore throat. Was excruciating for her to swallow. She tested positive for covid. Doctor wouldn't prescribe her anything. I asked if he could at least give her prednisone for her throat. Shook his head and said "Nope. Not giving her anything. Just go home after after about 5 days she'll be better." The rest of the conversation went like this: "If you gave her monoclonal antibodies would they help her covid?" "She's not a candidate for that." "Ok. But would they help?" "I'm not going to prescribe that to her." "But would they help?" "I already told you that I'm not giving that to her." "Yea, I know. But would they help her." "Yes. They'd help. But I'm not prescribing them." Left the hospital, called a family member doctor out of state, prescribed her prednisone, her throat felt much better 15 min. later. Go to this lousy hospital at your own risk. If you do, hopefully you won't get this jackass doctor.

    Have been here twice when my mom has had a fall and everyone has always been so kind and helpful…read more We've gone during a weekday and were seen right away both times. The nurses and doctors we've seen have been friendly, informative and helpful. They have a CT scanner at the facility which helped us greatly since my mom needed a scan each time to make sure she didn't have any internal issues. We only had to wait about 30 minutes for the results and were discharged shortly after. This location is right off 281 but when putting the location in your maps app, search for The Baptist Neighborhood Hospital instead of typing in the actual address to assure you are sent straight there. There has always been ample parking with well placed handicap spots. It feels good to have an emergency room close by I can trust.

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    Baptist Neighborhood Hospital - Overlook
    Baptist Neighborhood Hospital - Overlook
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    Alexander Roka, MD

    Alexander Roka, MD

    1.9(70 reviews)
    2.6 miStone Oak

    The only reason I am giving this practice a 2-star rating is because I like the doctor; however,…read morethe staff is very lacking. They are loud and unprofessional and do not know how to properly book appointments. You are never seen at your scheduled appointment time--appointments consistently run 30+ minutes late. If appointments were being scheduled correctly, this would not happen so often. They also frequently make mistakes when booking appointments. On more than one occasion, my appointment was scheduled with the wrong person, which meant I could not be seen as planned. The waiting room is nicely decorated, but it is not pleasant to sit in because the staff talks loudly about happy hour, food, and other personal topics, laughing so loudly that it becomes ridiculous. It took three attempts--wasting a significant amount of my time--to have a lab sample properly collected and submitted. The first visit was booked with the wrong person. The second time, they claimed there was an error in the paperwork and had to collect the sample again. I then had to return a third time for the specimen collection to finally be completed by the nurse. They also do not answer the phones when you call regarding prescription refills. Instead, you are required to leave a voicemail and are told it may take up to 72 hours for the refill to be authorized. I followed this process and never received a response. When I called back to follow up, I was told there was no record of my request, which suggests the voicemail messages are not being checked or are simply being deleted. If you have a lot of time to waste and don't mind sitting in a noisy office, you may be fine. Otherwise, beware.

    Absolutely horrible experience. After dealing with infertility for years I found out I had…read moreHypothyroidism during my time at the fertility center and was told I needed to be on a medication to maintain a certain level for women trying to become pregnant. After finally getting pregnant and giving birth I could no longer receive my prescription through an OBGYN so I went to a PCP, Dr Rokas office. They did bloodwork and at my appt Dr. Long told me I did not need the medication and didn't see a reason why I was put on it. After explaining the whole situation multiple times she straight up told me she didn't know why I was even on it and refused to prescribe me my regular dose and insisted I be put on a lower dose to get off the medication. I am now back at the fertility center trying to have other child and have been told my levels are too high. (They have over doubled since lowering my dosage) I WILL NEVER RECOMMEND THIS CLINIC TO ANYONE. I don't understand the lack of communication and compassion. I tried to call and cancel my future appointments and they apparently never scheduled 2 appointments for July that I set up in April.

    Marita Rios, MD

    Marita Rios, MD

    4.0(4 reviews)
    4.7 miStone Oak

    Dr. Rios is mine and my husband's primary care physician in San Antonio. She is a wonderful,…read morecaring, thorough and excellent doctor. We have both appreciated the time she takes with us, her thoughtful questions to better understand our concerns, and her professionalism. Although she is young, she demonstrated the knowledge and experience that we look for in a doctor. I recommend her highly if anyone has moved to the San Antonio area and is looking for a very good doctor.

    PATIENTS BEWARE! This practice evinces an attitude of reckless negligence to patients in need. My…read moreelderly mother who was just released from the hospital for a life-threatening condition was referred to this practice for URGENT treatment. She was refused service for arriving TWO minutes past "cut-off" time, despite having attempted to call and notify the office multiple times that she would be late due to unexpected construction/traffic (she was only able to leave a message, which they ignored). The receptionist and head nurse were rude and even laughed at my mother's situation. The other two receptionists were blithely talking on what appeared to be personal calls. There was only one family in the waiting room. DO NOT see this practice if you are looking for a professional, caring medical staff. My mother has lived in San Antonio for 31 years and has never experienced this kind of a horrific experience. I am praying that she gets the medical help she needs, since now she can't find anybody who will see her before the New Year. What a travesty and a disgrace. Beware.

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    Mark Drogin, MD

    Mark Drogin, MD

    3.4(16 reviews)
    2.9 mi

    I've been seeing Dr. Drogin for 25 years. He is amazing and caring. He is always on time for…read moreappointments and takes the time to listen and he remembers your life. We moved away from San Antonio and I found a new doctor in our town and it was a horrible experience. I then would drive to SA for many years to see Dr Drogin until Telehealth came out. It has been wonderful. I have anxiety and what he has prescribed has worked beautifully. He does warn you about certain medication that are addictive and with lorazepam I only use it when Im flying or have a massive panic attack. 1 pill or 1mg is enough when this happens. He taught me cognitive behavior therapy for my anxiety and panic attacks and they work! Im so blessed to have such an informed doctor caring for my mental health. He also encouraged me to seek out talk therapy or cognitive behavioral therapy. If someone is complying about their care from him, they are more than likely upset because he would not prescribe the drug they were seeking. I hope this helps everyone.

    I started seeing Dr Drogin after my long time childhood doctor retired.. and Dr Drogin was one of…read morethe many that my previous doctor had on a list of recs When I FIRST starting seeing Dr Drogin it was back when he still had an office and FULL STAFF- it was fantastic. He was great, as were his 7-9 employees working solely for him and his office.. He use to even open his office a few hours EACH DAY for walk-in appointments... He truly cared about people and the mental well being. Not to imply he no longer does per se but.. With him no longer having an office and staff and is now strictly video appointments.. along with an online scheduler... he's certainly not as accessible as he used to be, to say the least. Big thing to take away from this review is.. make sure you don't put off setting up your follow up appointments and NEVER MISS YOUR APPOINTMENT!! Because, heaven forbid, something legitimately comes up... you're kinda up a creek until he has another opening which is a minimum of 5+ months OUT. I made the detrimental mistake of missing a follow up.. And it went downhill for me for a bit but after quite a stretch of time since I had last seen him, I finally got my appointment and all is well. And everything is as it should be again. But Dr Drogin.. Once you get an appointment and get your face to face.. He will do all he can for you that's best for you. Good luck yall

    Monica Chopra, MD - familydr - Updated June 2026

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