I just had to share what a great experience I had with this company while dealing with a recent carpenter ant issue. From start to finish, the service was outstanding. Tiana was incredibly friendly, professional, and knowledgeable when helping me schedule my appointment, which immediately put me at ease. Emerson was equally impressive during the visit. He took the time to walk around my property with me, thoroughly assess the situation, and clearly explain what was going on. I really appreciated how patient he was in answering all of my questions about carpenter ants and helping me understand not just the problem, but why it happens and how to prevent it moving forward. It's rare to find a team that is both highly knowledgeable and genuinely pleasant to work with. I would absolutely recommend them to anyone dealing with pest issues! read more

Today was a very good experience with Monitor pest control. Jonathan came in very respectable and he explained everything I ask about the product with great knowledge. He came he did his job on time without any judgment. I would recommend this company to anybody. The experience, the knowledge that was shared, was a 10 out of 10 and I do recommend. And also, I called and they made sure I had an appointment early on Saturday. and Jonathan was very polite cause I swear I was asking him 50 million questions. And he was patient and answered them for me. This was a nice experience. read more

I recently had the pleasure of Dave from Monitor Pest Control visiting my home to address two hornet nests and some spider webs. He is a very pleasant and courageous person. Dave demonstrates exceptional skill and completes his work with impressive efficiency. I am very grateful for his expertise and intend to continue utilizing Monitor Pest Control in the future. I would also like to offer my recommendation for Dave, as he has a wonderful sense of humor. The price for the work was satisfactory. Thank you. read more

Super fast and easy, had the bees removed from third story of home within 5 minutes of arrival, highly recommend.

Just getting ready to renew my yearly contract and could not be happier with this service. When we moved in 2 years ago, we inherited a roach issue. I tried 2 other services in the ATL area over the course of our 1st year in this house- neither really corrected it. I was still seeing 2-3 roaches a month and I am Terrified of all bugs (yes, with a capital T). I was frustrated and fed up with the "service" level of the other companies and tried Dan with Monitor- best decision I could of made. He came in July 2019 and I didn't see any bugs at all until Nov 2019- which was already a vast improvement. He has not had to come since that last Nov appt, there have been ZERO bugs. Best part was he didn't even spray in my home! All chemicals were applied to the exterior which makes me feel safer. Its now a July 2020 and we just had a small roach drop out of the attic - which is typically our issue area since it has the open venting for the roof and the fact that the structure is a town home. Texted Dan and he immediately called back and advised he can come as soon as tomorrow. I really appreciate the quick, no nonsense turnaround and reply. read more

10 days later me and my wife see a significant decrease in spiders and pests. Thank again Emerson Jackson and the entire Monitor Pest Control family :) read more

We had the pleasure of having Emerson Jackson treat our home today. He took the time to speak with my husband about the underlying cause of why we were seeing increased activity of our unwanted pests and ways to prevent this moving forward. His customer service was exceptional. We will be requesting Emerson specifically if we have additional pest concerns. ​ read more

We have used Monitor Pest Control for our rental properties for several years now and have always received great service. The company is timely and thorough with their work and their owner Dan is easy to work with. When I call, he typically answers the phone himself or is quick to return a voicemail. Fair pricing, good service and quality work. Highly recommend! read more

I'm posting this here too. I never take to the Internet and write reviews, but this was necessary. I had a technician come in after the original technician who came to serve my property for mice for a follow up. I can tell on her face that she was not happy with the work that was done previously. She actually said that the technician didn't do the service correctly and apologized on her behalf. If I were not so lenient and understanding, I would have been very upset. She said that she was there for the last visit, but that there is still activity going on and to request another service through the meld and to request for her. The lady who came first (Heather or Hannah) lied to me and said that she placed traps where she obviously didn't because when (I think her name was) Bianca came to follow up and I showed her the places she said she said traps , they weren't there. I have kids and there was visible blue toxic particles and reach of anyone. I'm not happy with the services. I know that the company I rent from uses them as contractors, but their management is horrible and so was the original tech that came out. She wasn't very knowledgeable, she was nice but clearly didn't take care of the issue and didn't do a honest and thorough job. This is horrible. You're lucky my son didn't get a hold of it. read more

I checked yelp this morning to find someone who could take care of our multiple wasp nest issues at our new home. Dan was the only one with all 5 star reviews- so it was a no brainer! He called me quickly and was able to come to our home the same day! He was thorough, explained the process, and educated us on preventative measures we could take in the future to stop wasps from building nests. After he left, we noticed one or two nests we hadn't seen earlier- he came back immediately with a smile! (what a trooper) I cannot recommend Monitor Pest Control enough! read more

A few weeks ago a repairman told the home warranty co. and me that "bugs" (which had been completely invisible to us) had infested and conked out the control panel of the 25+ yr old dishwasher. [Upon replacing the dishwasher we didn't observe any bugs in, under, or around the 25 yr old appliance.] My hub had been using 'natural products' to to keep pests away but our homemade solutions appeared ineffectual at repelling late autumn visits from "Palmetto bugs" and spiders building webs outside our windows. I checked Yelp reviews and called Dan @ https://monitorpest.com/ . Good mannered Dan works quickly using up to date pest control techniques. He guarantees results and his fee was fair and affordable. read more

Customer service was great. Both Dan and the technician that came to our home were really nice! They definitely hooked us up with great service and really came through for us. Excited to be bug free! read more

Super quick, great friendly service and was able to determine the problem super quickly and solved it!

Amazing service! Had fleas in our house and called over 10 places on a Friday and Monitor was the only place that said yes. They moved appointments around to accommodate and were extremely efficient and helpful. They informed us of ways to prevent a recurrence and the nexts step to ensure our house is safe. Highly recommend!!!! read more

Dan has been fantastic and extremely accommodating. My husband and I had a mouse/squirrel problem and Dan answered his phone (on a SATURDAY) ready to help, and within 20 minutes he was at our place taking care of it right away. He had great communication and his prices were fair. We highly recommend Monitor Pest Control and plan to use them if we need them in the future. read more

Dan was friendly, straight forward and informative. He made mention of the other services he offered, but was in no way pushy about them. He treated our house the day after we got a hold of him. We didn't have any problems that needed to be treated but we wanted the preventative measure. I like the once a year aspect of this treatment. It is also encouraging that should any problems occur he will make it out within twenty four hours to assess and solve the problem. It was nice to talk to Dan as he treated our property. It encouraged me that I had made the right decision that through our conversation I learned that his focus is on maintaining top level customer service. He doesn't plan on rapid growth at the expense of his costumers. It is nice to have someone who understands that the best way to grow a business is to stay customer centered. read more

I contacted Monitor after hours and was called back within 30 minutes. They were able to schedule me the following day. The owner Dan showed up promptly to the appointment and inspected the premises. Pricing was straightforward with no surprises. The next day my wife noticed that one of the new termite baits in our yard was visible and not cosmetically pleasing. We contacted Dan to see if he could move the bait trap when he came to inspect the traps in a months time. Instead he showed up that afternoon and relocated the baits as requested. Positive experience. Would recommend. read more

Very responsive and customer service oriented. So far, a great experience. I would recommend this company for pest control.

I used Monitor to get rid of an ant issue that had baffled 3 previous exterminators over the years. The pricing was extremely reasonable. Ants are tricky, but the bulk of them were wiped out the first visit. They have had to come back twice so far to follow up with better results each time and at no additional cost to follow up. They are extremely thorough and professional and basically once a year. You can't beat it! I highly recommend them. read more

100% an awesome experience. I had a monthly pest service (supplier won't be named) that became comfortable and told me that certain bugs I would have to deal with. Unacceptable if you are taking my money monthly! Enter Monitorpest. One morning after killing another American cockroach this summer ( one of many), I decided to get a different pest company. Due to my experience with big pest control, I wanted to go more local business. I did a Google search and called Monitor Pest. I called at 7am and got an answer. MonitorPest came out the same day to evaluate and the next day to treat. Here I am weeks later and I have not seen a bug! I am so excited. Big free is the way to be. Thank you MonitorPest! read more

I really appreciate Dan and his customer service. He is honest, transparent, professional and a super cool dude. When I initially switched, I called him on a Tuesday and he was at my house by Friday (he would have been here earlier if my scheduled allowed). He did a synopsis, sprayed my house on the outside and inside and I have to say, the results are MUCH better than the old service I use to use. His once a year concept makes sense and it definitely saves time considering the old way I use to schedule my pest control service. Don't hesitate to call him. read more

It is hard to find someone honest and someone to not take advantage of you. Mr. Dan is your man when you looking for someone to be honest. When i called, he was super busy and way out of the perimeter BUT he drove all the way to midtown just so he could see the issue i had on hand. And he did not charge me. He is super nice and professional. I will be sure to recommend him to anyone and everyone. read more

On short notice Dan showed up within a couple hours and took care of our pest control needs. It's been a few days now and no sign of bugs. We appreciate how he quickly responded and gained a new customer. read more

More than likely the best pest control in the Atlanta area. Dan is not only great at his job but just a great human being overall! It's so refreshing to see a company that basis their brand on quality customer service. Great same day service! Affordable rates! Superb customer service! Quality work! Conscientious personnel! read more

Dan is a SAINT! I originally called for advice about a potential roach problem and Dan gave me honest, realistic advice about what is acceptable in the south and what is not. Being from up North and having never encountered roaches indoors, I appreciated his knowledge, feedback, and support. He went above and beyond with his services! read more

Wow, Dan at Monitor Pest Control sets a gold standard for customer service. I am blown away by how thorough he to make sure that everything is covered. I wish that I could give more stars than just 5. read more

Questionable service. --From a customer of Monitor Pest Control service to a building served by the various individuals who work for the company. I found his pest control to be phenomenal when he chose to do his job but his own personal interest in me to be very questionable. In fact, the questions that he (the person who last came to handle to the job) asked had nothing to do with pest control and were more about me and my life and personal business than they were about ridding my place of the pests that keep coming back. I am rid of pests for now but can't be sure what anyone is up to here as a result of having had access to my home. Professionalism goes far beyond just doing the job you were asked to do. It also requires you to know what NOT to do, something few if any know in this area, for sure. Stick to pest control and don't try to become a wizard of other things and you will be just fine. I swear, some people just don't know when to quit. I was not comfortable with anything that left the arena of pest control. He left that topic soundly and didn't seem interested in what true professionals do. I have seen that a lot here and wish they would stop. I doubt Georgia is ever on anyone's mind unless they are really really really pissed off. read more

Fabulous service!!! Dan was at my house the day after I called. He is very professional and gave me great advice in handling critters considering my very natural landscape. I highly recommend Dan and his A+ services. read more

Dan was wonderful, efficient and honest, with fair transparent pricing. I have used services in the past that came out 4 times a year - most of the scheduled visits were not necessary and I always wondered if the other companies used it as an opportunity to upsell something like mosquito control. He arrived the morning after I called him and educated me on the treatment he was applying and other issues. Personable and committed. Top rating for his company! read more

Dan was great, I called him in the morning about some kind of swarming bug in the house at night and he arrived in about 2 hours. Said it was ants that are attracted to indoor lamps this time of year, but they'll be gone in a week. Not to worry. He didn't even charge me for the visit. I would definitely recommend him -- he is very friendly, professional and knowledgeable. read more

Dan is proactive, prompt and professional. I am very happy to have a once-a-year service but grateful that Dan is available for any follow-up if needed. Dan has exceptional customer service skills and I have great peace of mind being bug-free. Thank you Dan! read more