1. Monroe Glass & Mirror

1. Monroe Glass & Mirror

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New Hampton, NY

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Monroe Glass & Mirror

5.0 (3 reviews)
Closed • Closed

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Sears Carpet Cleaning & Air Duct Cleaning - Carpet Cleaning Special save $60.00

Sears Carpet Cleaning & Air Duct Cleaning

(6 reviews)

The customer service of the office and customer consideration has been poor. I tried to speak with…read morea manager at least 6 times leaving messages with their message board. Each time I was told the same thing; that my message/complaint would be sent. I've asked for a return call each time. I have yet to receive a call. This has been going on for two weeks. At this point I'm expecting a huge discount after not getting my carpet cleaned two weeks ago because the machine was broken and there was no replacement. It altered my entire day and I wasn't offered a thing. In the summer I was told my message would be forwarded and the same thing, no one called. I'm disgusted with the run around that I've been given. It's completely unprofessional!

Absolutely deplorable. I scheduled carpet cleaning after having to argue to honor a discount…read morecoupon. Someone showed up and refused to do the job because there were clumps of dog hair on the rugs though he claimed to have "the exact same equipment as Stanley Steemer" who, when used in the past, NEVER had issue with hair on the rugs and whose equipment cleaned them with ease. The representative was rude and must have told me twenty times to bring in Molly Maid. I asked for a direct contact to call Jonathan who scheduled the visit but he refused. Is Jonathan the Pope or someone so high and mighty that I am not entitled to contact info? Then I was told Jonathan would call me that day and nearly one week later I have heard nothing. Even for a higher price I will go back to Stanley. No wonder Sears is slowly going out of business.

Wade Odell Wade Moving - Antique entryway piece, broken handles

Wade Odell Wade Moving

(67 reviews)

Amazing crew, fantastic service. Luigi, Steve, Jeremy, and…read moreAnthony were great. They treated our possessions like they were theirs and we couldn't be happier with our move. It all started with Chris Finno coming to our house and looking at what we needed moved, thoroughly explaining to us what was going to happen and giving us materials to help plan the move. Then a few emails between myself and Jan at the office( check your spam filters), even though we had a little miscommunication, she was super helpful. And the day of the move the team led by Luigi did an amazing and professional job that went so smooth and they didn't leave until we were satisfied with were everything was left. Couldn't recommend them more! You can maybe find a cheaper mover, but remember, you get what you pay for!!! Highly recommended!!

Fortunately, I was able in the nick of time to talk a friend out of using this company. I don't…read moreknow if this company is incompetent or a fly-by-night operation. First, The final price was 50% more than what was quoted. Secondly, They were supposed to deliver goods to two stops, but goods intended for Stop A were delivered to Stop B (despite being CLEARLY marked). The company then REFUSED to retrieve the erroneously delivered goods and then to deliver them to the correct stop. Rather than continuing to deal with these people, who by then I had concluded were either incompetent or thieves, I hired a different moving company to pick up the erroneously delivered goods and to deliver them to the correct stop. If I lived in New Jersey, I might have sued them (about $1,800 including the cost of the second company, but with no compensation for my loss of time and all the aggravation). BEWARE and DON'T USE THIS COMPANY.

Monroe Glass & Mirror - glassandmirrors - Updated July 2026

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