Excellent sales help in sourcing specialty fixtures for a bathroom remodel in a 100 year-old house…read more Able to find appropriate products and coordinate with plumber, tile setter, and carpenters. Great products. Great service. Great prices. What more can one ask?

Called to order a American Standard bath vanity. Gave them the model number and was told it's the…read moreincorrect number. Explained that I was reading the number directly off the company website but apparently I was still wrong. When I attempted to make myself clear they hung up on me- lol Called Ferguson Plumbing in Oakdale and they took care of me in minutes. Ordered the vanity with model number I was giving Star. Done some business with Star in the past due to convenience and specialty products. Always amazed at the high prices and the level of conceitedness. After being hung up on I'll shop elsewhere.

My wife and I remodeled our kitchen. We still need to paint and install backsplash tile so excuse…read morethe unfinished photos. That said, we chose Cambria counter tops "parys" is the color we chose. Randy and Nick were our installers, and they did a fantastic job! On time, professional appearance, attention to detail. From the booties on their feet, to the extra time getting the details just right, we could not ask for a better experience. If you want your kitchen to be perfect, Inovative surfaces is a great choice that we whole heartedly recommend. Thanks again to Randy and Nick. We love our new kitchen.

Difficult to work with the team members behind the great sales people. The end result was a bid way…read moreover for the same product/granite available at other locations.

why did this place close??? excellent service and great products. they will definitely be missed by…read moreme.

Chris A. and Gopher came through for my family, working hard to make things right for us (full…read morerefund) after a distributors' product malfunctioned in our home.

We have been working with Mingle and Studio M on a project that isn't really huge, but we have…read morereceived amazing customer service and attention every single time we come in. I have been working with Carly from Studio M who is coordinating the design side of the project. To address the previous reviewers complaint about Mingle not taking small jobs, there is something this reviewer is leaving out. Studio M will not contribute design help until you sign a contract for their time as they are a separate but complimentary entity that provides extra design services for Mingle clients. It would be absurd to expect a design firm to provide free services without a contract. Also, it would be absurd to expect a company to place an order with their supplier without a deposit. So, it is possible the communication from the previous reviewer was a bit poor. But, back to my review. First of all, our project was well under 50K. I would estimate it around 20-25K. And I have to admit that Mingle's opulent showroom initially intimidated me so much, I went through the doors with a great deal of skepticism. However, I am happy to have been proven very wrong about the perception that they would only work with big jobs. I was very upfront with them about the size of our new home and they remained unflinchingly helpful. Love love love working with Carly and Mike. We came to Mingle in a panic after realizing the cabinet supplier the builder was using just wasn't providing the service we needed. After losing weeks with the previous supplier, we were up against a wall, and Mike worked quickly with my husband to put together drawings and a quote. Then, Carly and I tweeked the layout and wood selection. It was an extremely quick process that went smoothly because of Mike and Carly's the high levels of experience, expertise and professionalism. Because Carly is an independent designer, I am able to bring items, swatches, and ideas from outside of Mingle, while utilizing the amazing selection Mingle offers. The process Studio M offers is really very fluid and flexible and helped me immensely in getting design decisions made and move our project along quickly. I am not a designer and I have never liked the selection process, but working with Carly has been extremely enjoyable because of her ability to assess and offer up reasonable options that fit my needs. Our meetings have been at Mingle, on-site and at a tile shop so far, but I look forward to using Carly's services throughout this design selection process and so appreciate her ability to help set priorities in the design and building process.

Note to prospective customers: Mingle says they accept projects of all sizes, but you will be…read moreignored if your project / budget is under $50k. Go elsewhere and don't waste your time with them. Here is our experience: We dropped in on a weekend to discuss a remodeling project for our Maple Grove home. We were hoping for guidance on how their services work and to get started on our own remodel project, but we were told that they cannot talk about our project until we sign a contract and agree to work with them. At this point in our project we were still trying to determine if the remodel we wanted was physically possible (i.e., could we knock out certain walls and move laundry machines, etc.). They said we can bring in pictures and they can look at it - but I was more comfortable having a contractor actually see the space in person to make that determination. Again, I was told that I would need to sign a contract before any of that could happen. I asked if we could at least speak with a contractor first to determine if it was feasible; I wasn't about to commit to a project and provide a retainer fee when we didn't know if it would even be possible. They reluctantly agreed to send me a few names of contractors so I could reach out to them. I gave my phone number & email to the Mingle representative, but we never heard back from her. I later followed up with an email to her and she never responded. A royal brush off and great way to do business, Mingle. Not impressed in the least. We thought we'd give them another chance, however. Maybe we just got the wrong person and would have better luck next time. My husband called and got directed to the appropriate person - but had to leave a message. That message - left at least 2 weeks ago - remains unreturned and I have no confidence that they will ever call. Another fumble for team Mingle! They will, however, see me one more time - when I triumphantly return to Pretty Woman them with the receipts from my completed project. Maybe that will encourage them to pay more attention to customers in the future; I'm not sure how they can manage to run their business otherwise. Good luck to them.

I was looking for a Kohler part. Both Chat GPT and Kohler themselves mentioned this dealer…read more Nice showroom, but no parts department.

Kohler makes beautiful bath fixtures. The staff, uinfortunately, is not very motivated to make a…read moresale, and I would not recommend doing business with them. Similarly, they display beautiful Ann Sacks tile, but do not seem to be able to supply it.

Affordable screen and glass repair. Great service and time line. They did 13 screens…read more Thanks

North End Hardware is such a huge benefit to the north side. They are always helpful and…read moreknowledgeable about whatever you need to be repaired or created.

I had a terrible experience with Farmhouse Style Furniture millworker shop…read more The owner required my full up front payment of a high end purchase that they said they could do, then sent me a scant invoice with virtually no details of my order on it and said it would be ready in "about a month". It didn't give me great confidence, but I'd read good reviews of them so I went ahead with it. After about a month I emailed several times to get a status update and wasn't getting a response, so I called and left a message. Then I got an email reply a couple days later, saying they were sorry, that they have the wood and will send photos next week for my approval. Discovering it hadn't started assembly and was already overdue by a couple weeks was a real downer, and now emailing me photos of wood sitting in their shop would take a week? I waited more than a week and emailed again asking for an update. Silence. So I drove back to their shop and an employee showed me the wood he said was for my order. I sent a follow-up email after my visit pleading for them to begin assembly on it as soon as possible. Forget sending the photos to me (I was worried they didn't know how to send an email with photos by that point, and it would only slow them down another two weeks). No response. Several days later I called, at my wits end about the 'email black hole' that seemed to tragically envelop their shop and their inability or unwillingness to update me. I left a voicemail. A couple days later I received an email reply to my phone call saying that not all of my wood was there and it would take too long to get the rest so he was canceling the order. Unreal. This was the worst experience I've received communicating with a business in a long time. A lack of updates and follow through left me in a bind, and I now must start all over again after 8 weeks waiting like a fool on a piece of news I should've got after 48 hours.

I had a great experience here. They really are experts and helped me through the process of…read moredesigning what I needed. Super nice and professional. I am very happy with my order.

The building is a dump, water all over the floor and appliances from a leaky roof, poor lighting,…read moreshow room nothing like photos on website, disorganized, difficult to see products due to disorganization and poor lighting, no owners were present to assist with sales, delivery staff were attempting to fill in and kept stating "owners should be here any minute". I was there at 9:30 a.m. and they open at 9. I would never do business with this company.

I needed to recycle a broken AC unit. They offered to double check it for me to make sure it…read moreabsolutely didn't work before I left it with them (I declined). Quick and easy service. $20 and the hunk of junk was gone. They even waded through ankle deep slush to haul it out of my car for me.