My experience with the warranty department was horrible. My husband and I purchased a double wall…read moreoven from Warners' Stellian and added the 5-year extended warranty for peace of mind. Unfortunately, we had to call for service several times. Each time technicians came out, they made a temporary fix and told us they would come back and repair it permanently once the correct part came in. We were told they would order the part and contact us to schedule the installation. When we eventually reached out to have the part installed, we were told the technician didn't know how to install that particular part. After multiple visits and assurances that the issue would be resolved, a manager ultimately told us they were not going to fix the problem and claimed it was somehow our fault that the oven was broken. To make matters worse, the manager refused to give me the contact information for anyone above her and was extremely rude during the conversation. After spending a lot of money and purchasing an extended warranty, this was incredibly frustrating and disappointing. Because of this experience, I will never purchase appliances from Warners' Stellian again, and I share my experience with anyone I know who is considering buying appliances there.

Lauren Buonincontro was outstanding in all of our dealings with Warners'Stellian in the purchase…read moreof a top of the line washer and dryer. The installation went exceptionally well and she had incredible follow through on any issues we had. Warners' Stellian need more individuals like her who are professional and follow through!

We have purchased from Simon's before that's why we are a returning customer. Staff is very…read morefriendly and knowledgeable on all their makes of appliances. Very helpful in helping you pick out the appliance that is good for you and will fit your home. Won't try to sell you something you don't want. The delivery/installation guys were great. Very friendly. Gave a run through on all the appliance features and how they work. If we ever need any more appliances this is the place we would go to. Prefer the small hometown stores over the big box stores. Better all around service. Thanks Simon's!

Bought a new range and delivered in late Feb. from Simon's Appliance. John explained the different…read moreranges in a friendly clear no pressure manner and very patient with our many questions. So he made my decision to purchase the Frigidaire model easy. The 2 delivery men, Jonny and Ray did a great job installing the range and saved me money when they noticed my current cord was in great shape and I did not need to purchase a new one. All around great experience. Highly recommend Simon's Appliance.

I scheduled appointment with Mr. Appliance for a day and a half after we noticed our Samsung…read morewashing machine was freezing only a short while into its cycle. The technician - Eric - who came out to assess our washer was courteous, enthusiastic, and very knowledgeable. It took him between 30 and 45 minutes to examine our washer and determine one of its electronic boards had gone bad. The already expensive part was even more expensive thanks to tariffs, but this wasn't anything Mr. Appliance could control. Despite that, we still decided to have the board replaced instead of junking the entire washer. It took until the following week for the part to come in, but fortunately we had a follow-up visit booked as soon as they knew when it arrived. Eric came back and replaced the board without any problems, and even happened to notice that the outlet our washer was plugged into seemed to have a short that might have been why the board went bad in the first place. So now we have a fully working washer again (plugged into a different outlet!) and useful info on a related issue we hadn't anticipated. Eric was great, and the scheduling process (and subsequent notifications on estimated arrival) were precise, accurate, and helpful. This would be a five-star review, but the mandatory ~$150 service visit minimum definitely seems more expensive than average.

I just had an amazing experience with Mr Appliance. The tech, Mark, was polite, efficient,…read moreknowledgeable and fixed my issue quickly. My gas range was not heating properly and he switched out the igniter quickly and cleaned up his work. I highly recommend this company. I have used them in the past and was very satisfied at that time as well.

Just got my new washer & gas dryer. No scratches or dents on either. The delivery came within the…read moretime frame specified & they were able to install it very quickly. And they removed my old units. Very affordable for the units, delivery, installation & disposal of my old units. I would absolutely recommend them to everyone. They met all my needs. Thank you Appliance Outlet Center !!!!!

Went in to get a washer and dryer. Told the guy what I was looking for, he showed me the first set…read moreand it was exactly what I wanted. I wish I knew his name but he knew SO much about washing and drying clothes! The washer has a dent on the corner and I can't see any imperfections on the dryer. They had A LOT of options. I just wanted something somewhat simple. I was in and out in record time. Got delivery scheduled for a week out. Love my new appliances!

These people are the definition of above and beyond! Started with a phone call, ended up with home…read moredelivery! Every person I spoke to was super friendly and helpful.

Great service and prices. Shortie is so knowledgeable. We needed a new clothes washer. Shortie and…read moreher staff recycled our old one (for free) and loaded up our new one in less then 15 minutes. It does not get much easier and all with no stress and no hassle. Very impressed. I will buy from again. A fantastic locally owned small business.

Have you ever had a weekend where you swear you were looking to spend spend spend? Today was that…read moreday. I grabbed a cart at the cart area as I walked in. I went to look for a rolling, plastic draw to keep supplies, lots of tape, bubble wrap, etc. Well, I went walking through to see everything. at his particular store address I had never been to. One man jumped out into the aisle and asked me if I needed help after greeting me cheerfully and kindly. I said, thank you, but I'm just looking around. I placed my purse in the cart and made sure it was visible. I was checking prices on my phone which I did take out of my clear to see purse to compare prices. Seeing that the price was cheaper else wear I continued to look at shelves. I did not see what I needed. I decided to check other stores in the area, so I decided to leave out of the same door as the one I came in and it also says also says to exit. I put my purse on my shoulder and thought should I leave the cart here for the next person at the door? No. I'll be kind and return it at the stack. When going out the door and alarm goes off. OMG! I thought my cart was stuck on the flat rug. I nearly push the back up trying to pull back and push a few times. Then , I noticed, the wheels froze at the doorway. Huh? I'm not even near the end of the property I thought. Until, one of the young ladies at the front desk runs over with some kind of remote and says, oh let me push this button. You're fine. Then, I finished returning the cart. I was upset. I did everything to let security see my purse. I practically walked in down the middle of the aisles. Empty cart. I was mad. I though I should not have to do this. Did the security take their eyes off me and decide to lock up my cart while I looked at items or when I walked in the door? I believe it was one of those. I know it was just for me, because when the alarm went off, a man walked right out the door with his cart and looked at my cart. I have to add, I am a black woman. Also, obviously there is a new way to stop grocery carts before people take off with the goods. I will never go there again. I did enjoy the enthusiastic guy in the back department in the middle. Thanks Sir.

I always find people to help and they do help. I don't understand the low ratings. I was in the…read morepaint section this last week twice. One young man even k ew what I numbers to Goff d what I was looking for. I've been in other area where I was looking for something and some would make sure I got to it. So yes it is a warehouse type business, but their employees do what they can to meet your needs and answer your questions

Customer service is getting worse and worse in this country. The reason is that the staff hired…read moreisn't interested in working, nor are they trained. I've been trying to install a ducted exhaust fan in the kitchen under the counter for a month. GE's products are increasingly poorly made. Best Buy hires installers who have no idea what they're doing and don't care if they do it right. I asked BB not to send those people again, and they keep sending them. I finally decided to have them come and remove and disconnect the exhaust fan and credit me. That requires a technician to remove it from the wall and counter. To top it all off, they only send a truck driver to pick it up, and the poor guy obviously couldn't do it. I called BB for another unisntall and piock up and the employee did not do it. On the contrary, he was making fun of me or pulling my leg. He did not do anything as he said he was going to do.Totally disrespectful. Completely unprofessional. The guy that came said that he could not unisntall. I put two and two together and realized THEY SET ME UP WITH THE STORY THAT THEY COULDN'T DO IT AND THAT THEY WERE GOING TO TALK TO BB SO BB WAS GOING TO CALL ME. Ni one call. It was a scam. I went through five people and still waiting to salve the case. A total disgrace; they're wasting my time. Disrespectful to the customer. In short, they care absolutely nothing about whether the customer is satisfied. In short, they keep selling because the competition is as bad as they are.

Scam artists. Sold me a defective product and refused to replace it. Manager was extremely rude,…read morewill not ever return because of him. Filed a complaint with corp, said they would contact me and never did. Terrible company and terrible store.

The building is a dump, water all over the floor and appliances from a leaky roof, poor lighting,…read moreshow room nothing like photos on website, disorganized, difficult to see products due to disorganization and poor lighting, no owners were present to assist with sales, delivery staff were attempting to fill in and kept stating "owners should be here any minute". I was there at 9:30 a.m. and they open at 9. I would never do business with this company.

I needed to recycle a broken AC unit. They offered to double check it for me to make sure it…read moreabsolutely didn't work before I left it with them (I declined). Quick and easy service. $20 and the hunk of junk was gone. They even waded through ankle deep slush to haul it out of my car for me.

Doug's TV and appliance is a family owned local company who has an amazing selection of home…read moreappliances including refrigerators, washers, dryers, gas and electric ranges, dishwashers, and More. Always super friendly and provides fantastic quality and value for their services.

I recently bought a new washer and dryer and had a wonderful experience! all of my questions were…read moreanswered and delivery/setup was so quick. The owner called me and walked me through getting my rebate. I will definitely come back for all of my appliance!

Lakeland replaced our 80's intercom with a new NuTone and it was affordable and Wayne was…read morewonderful. Ours was tricky to do and he was creative and figured it out. Love so much when you hire a service and they exceed expectations.

From the owner: When you need a central vacuum system installed at your residential or commercial property, turn to…read moreLakeland Services, Inc. Call now for a free estimate.