This review goes out to the Montelbano Lumber Staff. I really appreciate great customer service in any industry. Ive literally been in this store so many times just to get prices and "Romero" has always helped me with his best intentions. I really value this place not only because its a local business, but because the staff doesn't mind spending hours helping their customers. I will continue doing business with this family owned business, because they have helped me so much along the way as I grow my landscaping construction company. Thank you guys!!!!!!!!!!!! read more

Jennifer was so helpful with making sure i transported my material I purchased safely thank you so much for you help!

Wow! Called ready to put in a order for lumber and got put on hold. Their hold music is horrible. So I called another lumber yard.

Tried to give this place business. We go to Home Depot a bunch and decided to support a small business instead and never again. Walked in, no one said anything. Asked for help wand was given an attitude. Go to Home Depot down the street. Not worth wasting your time here. read more

Best Lumber in town, best delivery in town, and last but not least great staff that is very helpful. My go to for everything lumber wise. A Houston institution read more

Folks are thieves and liars. Find a better and more honest lumber yard and save yourself the pain. Was quoted and paid for bundle of Advantech at one price. Price increased when picking up. La gente son ladrones y mentirosos. Encuentra un almacén de madera mejor y más honesto y ahórrate el dolor. Se cotizó y se pagó por el paquete de Advantech a un precio. Precio aumentado al recoger. read more

Montalbano Lumber - Building Supplies Near Me - Houston, Texas

These guys have a few bad reviews for whatever reason. However, we have nothing but good experiences with them (both locations). Our house has cedar shingle siding, and we have no desire to change it. We need to re-shingle our house. They are the only ones we can find in the area that have grooved/wavy cedar shingle siding. The price per box is fair considering the inflated price of wood in the last year. We will always shop here for at least the cedar shingles, unless something changes. One contracted we contacted for an estimate tried to convince us the shingles cost significantly more per box than they actually do. We're obviously not going with that contractor. Since we have bought the shingles from Montalbano before, we decided to buy all the remaining boxes we need to complete our home project. read more

Every time I come here, it takes an hour to get loaded. I am at an hour and a half and have about 3/4 of my order in my truck. Pick another place. No one cares about the customer. 6 people have come in after me and all have been loaded and gone. Plywood and nails. That is all I came for. My business is going elsewhere. read more

If I could give this place 0 stars I would .Please DON'T come to this place please .I came to this place today to to buy some wood and I ask the lady that was up front btw she had wavy hair that was on her shoulder and was Hispanic .I was like "Do you have this 1x6 ?"and she ignore me ,so I ask again respectfully "Can you help me find this or tell me where can I find it ?" She said "no ".So then I was like "why can't u help me ?".She was like GET OUT of my face you DISGUSTING BEANER and she also said that other racist slurs toward me which I found very rude ,disrespectful,unprofessional,and racist because all I ask was for help and that's all .Overall, this store have very bad service and super disrespectful employees DON'T COME HERE Please because every customer/ people should be treated good no matter the race you are !!!!!!!!!!! Por favor no venga a este lugar porque son racistas y no te quieren atender si eres Latino !!!!! read more

If I could give 0, I would! The "boss" was so rude in trying to explain why the wouldn't sell me lumber without selling OSB boards which are way over marked up than other competitors. I don't mind taking my business elsewhere but how unprofessional he was, was bad enough. Do not recommend this place at all!! Horrible customer service!!!! read more

I got there right at closing, but they let me in and helped me find the piece of moulding I had been looking for all over town. I went home a very happy camper! Thanks read more

This review is for the hardware store and paint department. I was looking for an exterior oil based primer and paint for our aluminum camper. First I stopped at Lowe's. No one helped me. I spent a good 30-40 minutes wondering around and reading labels before I left. Then I stopped by the Depot. No love there either. I looked at everything they had. One paint might have worked but it was out of stock. No one even noticed I was there. We are planning to prime tomorrow and I was feeling defeated. Found this place. It feels like the old hardware stores I grew up with. Very well staffed and stocked and I was greeted and help right away. They had exactly what I needed in stock and Julian was knowledgeable and answered all my questions and I left ready to take on this project. They have so many colors to choose from and also do color matching. I look forward to doing business here again soon. read more

Horrible Customer Service, came in at 4:56 pm and was told that they where closed... but their Hrs are until 5:30...

After ordering over $20,000 worth of supplies, I decided to take my business elsewhere. I am a homeowner doing renovations. Their policies are antiquated and service is sub-par. My delivery was scheduled for the next day. I hired people to be there to receive the supplies. After waiting ALL day, they never showed up. I called the next day. They decided that no deliveries were going out for the day but NEVER notified me that they would not be delivering. When I asked for the delivery fees to be refunded, they refused and said they would deliver the next day. I spoke with Mike (allegedly), he was rude, unsympathetic and just basically saying deal with it! I chose Stahlman and am much happier now AND prices were less. read more

Very hard to deal with these people. They are very abrupt and not flexible. They act like you're invading them and they are doing you a favor by helping you. Sadly, this place was the only source for the material I needed. I definitely will find other methods and will not return to this location read more

Big lumberyard and small hardware store. I would've given them 4 stars, but several of the guys who work there are a little cranky. They seem to think that if you don't know as much as them about lumber and hardware, then you're an idiot who's wasting their time, and they somehow have the right to be rude to you. This doesn't apply to all the employees, just to many of the male employees. There's an old saying in the business world: "S**t rolls downhill." Well, the same is true of corporate culture; bad attitudes roll downhill from the top. I would imagine the head honcho is just the same way. Update: Received an email from the owner apologizing for the experiences I had there. I also shopped there again since my last review, and was waited on by a friendly, patient employee. I take back my comment about the owner probably having a bad attitude, and also change my rating to 4 stars. read more

Great selection of hardwoods and the customer service was good. The only downside is that we are not allowed to pick the wood and we went home with 2 wood planks that had cracks in it. read more

This place is in my area and I always try and support the locals other than the big corporate places. This place has been around a long time...in fact I remember going there as a kid with my Father. That was way before the big box stores exsisted. Even now I have gone to this place a few times if I need something quick but I believe I have gone my last time. In true Montalbano fashion the prices are high and the cashier rude. Went there twice this past Saturday for a little home project I was doing. Everytime I have gone there in the past few months the cashier, a large Hispanic young lady with glasses is there. She has never been friendly but on Saturday she was even worse. First of all they were very slow both times I was there. The first she was envolved in a conversation with another employee about their weekend. They never shut up or spoke with me throughout the entire transaction...and getting her to be polite is like pulling teeth. The second time I went in Saturday she was alone at the register and even tho I said Hi...no reply. We conducted our business and again...nothing. No Thank You...no Good Bye...no Thanks for Coming In...no nothing. I can deal with either sky high prices OR rude employees but not both. read more

Why is it that every time I have done business with this place I am subjected to the condescending attitudes coming from the employees that work in the sales department and cashier counter? This place needs to lighten up a little! A smile would be a welcome sight, even if it was faked! read more

I was treated poorly during my last visit, and I always go to this location because it's conveniently located in my neighborhood. I'm not certain what the deal was with the staff on the particular day that I visited the store, but the gentleman that ended up helping me acted as if it were inconvenient for him to do so, and the store was empty. I'll make it a point to travel a distance and take my business elsewhere from now on. You can receive more friendly and accommodating service at your local Ace or M&D Supply. read more

We have used Montalbano for years and they are our go-to for whole house framing packages = they are a true lumber yard, and not a big box store, and they can provide things well beyond what you can get at a big box store when it comes to lumber and structural framing materials. Quality and service have always been exceptional and reliable, as well as cost competitive, which translates into real time savings, as we can source full packages with confidence. We end up with less project waste lumber in the dumpster when we source from Montalbano, and the salespeople are extremely knowledgeable and they assume you as a customer know what you're talking about, too. Speaking as builder they are the gold standard. read more

Montalbano Lumber has amazing customer service! I just bought a new home and needed some new tools, some paint for the shed, and a new fence for my backyard. The people at Montalbano Lumber were able to help me pick out the best wood at a reasonable cost! After looking at many options of paint for the shed, they helped me narrow it down and find the perfect color. My house looks fantastic and I am so happy I used Montalbano Lumber! read more

I remember going into the store with my dad many years ago. The MOM Mrs. Motalbano would immediately greet us and ask how she could assist. That example is still in place (although no one is a tough as that lady was, she was great!) I can always ask the sales guys for advice and living in an old neighborhood Montalbano's always has the correct supplies needed they tend to cater to the older houses whereas some of these supplies are not always carried in bigger stores. I read some of the reviews left here and had to throw my $.02 in. Mrs. Montalbano ran a tight ship. I always respected her for that and I am glad we have a Hardware/Lumber store so readily available especially during in-climate weather for boarding up windows or tarps or repair items for patching after storms. Thanks for being there Montalbano's!!!!!!!! read more