Quick and reasonable the delivery guy was awesome. He listened to where I needed the dirt dropped…read moreand put it right where I needed it which was great. Good company. I bought from them a few times now and I will continue to go back.

Only wish I could give them no stars. Horrible experience with Madison at the service desk. I…read morehope they will wise up and realize a smile goes a long way. I'll never do business with them again, I've given them enough tries.

My second visit to SunPro, and I base my review solely on my interaction with Charlie Whitley, and…read moreJeff, who today took time to explain staining procedures n new Fiberglass doors I purchased today. I ended up here on a recommendation from another store in Caldwell. The two people wo greeted me two weeks ago at the front registered were very friendly and helpful and pointed me in the direction I needed to be at. This is where I first interacted with Charlie. Charlie took great care to explain my options, show me some examples, and then sent me home with material to make our decision on for new doors. The customer service I received then, and what continued through today is what other places need to learn from. My emails were quickly responded to and no question was left unanswered. Because of this, SunPro gladly received our business. I don't often get down to this part of town since I live several miles away, and yes, there are two decent "box" stores closer to my home, but I will go out of my way to shop here first to support and continue the kind of service I received. They carry what you would normally expect from a lumber and hardware store, but I'm guessing they will go out of their way to make sure whatever it is you're buying is truly what you need or offer alternatives of need be.

I had a terrible experience building my home here in Idaho. My builder and many of my subs were…read morevery difficult to work with or they produced subpar work. RHG was one of the positive experiences I had and I love my countertops...until recently. I noticed a stain that had showed up after some time. I spoke with RHG and they agreed it was something that occurred in prep process. They were willing to work with me and have my countertops removed and fixed. After a lengthy repair process, they returned the countertops with the stain almost gone, however a larger stain in a different area next to a noticeable crack were now there. I asked numerous times to gain a better understanding about the crack and why no one mentioned it before they reinstalled it and why I had to bring it up to them. Overall, RHG made several attempts to help me, but we couldn't get on the same page at the end. I am super frustrated with my island countertop and left feeling uneasy about the quality and integrity of my countertops overall.

Jerrod and his team are incredible. They were responsive and helpful with our questions. Great…read morecustomer service and our counter tops look incredible! So glad we used Rock Hard Granite!