Had an excellent experience at West Village Optometry. From the moment I walked in, the staff was…read morefriendly, welcoming, and professional. The office is clean, modern, and well-organized, which made the visit feel comfortable and stress-free. The optometrist was extremely thorough and took the time to explain everything clearly, answering all of my questions without ever making me feel rushed. I really appreciated how attentive and patient they were during the exam. The staff also helped me choose frames that suited my face and style, and they were knowledgeable about insurance and pricing, which made the process easy and smooth. Overall, the level of care and customer service was outstanding. I highly recommend West Village Optometry to anyone looking for quality eye care and a friendly, professional experience.

I had a great experience at my recent optometrist visit. Dr. Cajayon was incredibly personable and…read morekind, taking the time to explain everything clearly and make sure I felt comfortable throughout the exam. You can really tell they care about their patients. I also have to mention how amazing the receptionist was. From the moment I walked in, she was warm, genuine, and so helpful. She guided me through check-in with a smile and later helped me pick out glasses without ever making me feel rushed or pressured. She offered honest opinions, answered my questions, and made the whole process enjoyable. Overall, the entire visit felt welcoming and attentive. I left feeling confident about my prescription and excited about my new glasses. Highly recommend!

Dr. Baggerly is a great doctor and a super nice guy. I feel like his attention to detail is very…read moregood and he really wants to make sure the prescription is right. I also very much appreciate Stephanie who helps with contact fittings and glasses. She is also very nice and a perfectionist which I really appreciate when I'm having my glasses adjusted. Highly recommend this place.

I took my wife's glasses to these people to replace a nose pad., The technician broke the frame in…read moretwo. She put my wife's lenses in a cheap frame telling me they were in place securely. Later that evening the lenses fell out. I was not charged for this fiasco, but neither was there any offer to properly repair or replace the frame.

My husband and I have been going to Dr Baggerly for many years. We generally have been happy with…read morethe service until now after being left on hold for one hour and 22 minutes by "Megan"to schedule an appointment. There should be a better process. If there is one then it should've been ofIt has become our experience that office personnel can destroy a good doctor's practice. I hope this is NOT the case.

Stephanie V has great customer service and is very knowledgeable about my needs. Thanks Stephanieread more

The best in town! Friendly and professional. Eye exam was…read moredetail and diagnose was explained clearly and easy to understand. Picking the glasses was even better, it was fun, simple and easy. Thanks a lot Philip and Dr. So!

Friendly staff and wasn't crowded or busy when we came for eye exam. We called to make an…read moreappointment. My aunt and uncle both referred me. They have the eye scan thing that can be used instead of dilating with drops. Right next to yoshinoya.

This is s 5 star Dental Office! We love Dr. Alva and his entire office staff! Can't say enough…read moreabout this office!

My first time here-I was impressed with Dr. Krombs. She was very thorough and professional and took…read moregood care of my concerns. Everyone else in the office was great too. Highly recommend

This is long overdue. Having moved to the area at the end of 2022 from LA, I decided I needed to…read moretry to find a local optometrist to hopefully replace my optometrist in LA who I had been going to for 20+ years. I'm not one to change a provider lightly, but I could not be happier to say I found one and that the reviews on Yelp are 100% accurate when it comes to Dr. Kim. If you care about genuine and personal customer service, and forming a real relationship with the people who take care of your health, this is the place to go. The level of service was unparalleled and they are friendly and thorough. I had insurance but assumed I had already used my benefits since I purchased contacts elsewhere less than a year prior. They took the time to check my insurance, saw I had benefits that could be applied, explained the benefits, and went through the benefits to see which could get me the best discount. I ended up getting contact lenses, frames, and lenses. Dr. Kim not only knows what she's doing in her profession, but she truly cares about her patients. She shows it by the time she spends to conduct her exam and to talk to you. It feels like a rarity these days to find this type of care, but it's a relief to see it still exists. I am very thankful to have found her.

Jennifer is outstanding and very attentive. This was my first visit and I left very pleased with…read morethe level of service and care. The glasses I selected were not readily available so I was told it would be about 2-3 weeks before receiving them. I was advised when the glasses arrived that they were slightly scratched and they recommended returning them rather than having me settled for a defective pair of glasses. It took an additional 2 plus weeks for my glasses to arrive but it was worth the wait. I appreciated the attention to detail and pride toward delivering a quality product. The eye exam was thorough. Jennifer took the time to explain every aspect of the exam and it did not seem like a rushed visit. I liked the wide selection of eye ware. The staff is courteous and go above and beyond to ensure your glasses fit properly. I strongly recommend this place.

Receptionist needs customer service improvement.... I…read morecalled looking to inquire about a vision appointment. Receptionist picked up the phone and did not identify the business or reason for my call, seemed like I dialed the wrong number and the person was bothered. I had to ask if I was calling the right location because of the way she responded. Very blunt... I'll be looking elsewhere.

This is not my first visit to light of life, The staff is…read morevery welcoming and helpful, And Dr. Bebawy is amazing, he discovered my high eye pressure and help me diagnose it, which I am grateful for, because this was something that would have affected me, and I really cannot say enough about the great service, I would definitely recommend Dr. Bebawy and Light of life to all friends and family.

Very rarely am I presented with the opportunity, let alone compelled, to write a glowing review for…read morea health professional, but the outstanding care provided by Dr. Kim and her staff deserve specific recognition. Recently I had seriously injured my eye while doing some gardening and by the next morning I realized I needed professional medical attention. I went to Dr. Kim's office to arrange for an examination. While Dr. Kim was not in at the time, her employee, Scott, immediately contacted her by phone in an effort to have me seen late that afternoon. While Dr. Kim was out of town at the time, Scott was able to secure an appointment with Dr. Kim the following morning. Impressive! After examining my eye and generating a prescription for an immediate pick up, Dr. Kim insisted that in the future if any vision-related injuries arise I should immediately text the office, even if it is after-hours. She explained that, as a habit, she will review text messages after-hours and is very willing to meet with a patient, on an emergency basis, to avoid the risk of any long-term vision damage. Several days after my initial visit Dr. Kim then reached out to me via a follow-up email to confirm that I was healing properly and that the injury had been alleviated. This is an impressive level of personalized professional care, especially in view of the general state of healthcare throughout Southern California. Thank you Dr. Kim and your staff.

They insisted on charging me for progressive lenses even though this was included in my insurance…read morecoverage because I knew! I would need progressive lenses. I went to Visionworks and did not have to pay an extra fee for progressives. When I made an appointment I was informed that they accepted my insurance. That "optician" doesn't seem very coherent and talks down to people at the same time.

I had an appointment today everything went fast and efficient everyone was very friendly and…read morehelpful the doctor was very attentive and informative in all of my questions and concerns someone i do want to say was very truthful and helpful was esther the consultant we connected quick i felt very comfortable and sure that she would help me find what i need. yet again she was very informative answered all my questions and concerns with solutions I struggle looking for frames and find my style esther was very truthful on what worked on me and my face structure and what didn't which i am glad because i chose a very cute pair i'm so excited to receive them esther also helped me apply for care credit she made it very simple and self explanatory i'm very pleased with my visit today!! thank you everyone there ps the collectibles are insanely cool

Pros: Liked my the doctor and my interactions with him. He took the time to answer my questions and…read moremade some suggestions for alternative contacts to the ones I had the occasional bad experience with. Cons: - The front desk team didn't do a great job explaining what the charges were and what my insurance covered. I guess that's partly on me for not asking more questions but asking for clarification once or twice and still not understanding their explanation I didn't really want to ask further - Didn't love the process of starting the exam with someone else where I had to take my contacts out followed by asking me to wait for the doctor back in the waiting room. I feel like once you have me take my contacts out it should pretty much be a seamless experience so one doesn't have to go to the waiting room not being able to see. - The charged me $86/box of contacts. I did 5 minutes of googling and see a wide range of prices but none that high. I found 5 sites that sell the same 1 box of contacts in the $40-$50 range, with some going lower when you buy more. It really felt like they're taking advantage of insurance by having me only pay $21/box and charging insurance the rest. Considering they billed insurance $130, I don't see any reason one should have to pay anything out of pocket for 2 boxes of contacts. Uncertain if I'll go back

I'm writing as a parent of a college student, and Pomona Optometry was excellent during an urgent…read moreeye issue. They took my son in quickly, treated him with care and professionalism, and clearly explained the problem and treatment. The staff was kind and reassuring during a stressful situation. As a parent, it was a huge relief knowing he was in good hands. Highly recommend

The best optometrist I've ever visited!…read more I've always going to the eye doctor because it felt like such a hassle, but I have found the one for me. Dr. Tonnu was so helpful and patient. She answered all the questions I had about my glasses and new contacts. They speak Spanish, Vietnamese, and English. They carry a large selection of glasses with many sizes to choose from. There is also plenty of parking in the plaza. 10/10 recommend