We needed a whole house clean after my wife went to the hospital. Jen did a fine job describing the…read morescope of the work and all of our options. It took a few days to get started since the service is in demand based on their popularity and quality of work. The job took two full days and involved two crews working all the Time. They broke for lunch but brought their lunches and didn't leave the house. The whole place gleamed by the end of these sessions. I am hiring a return crew for 2x/month based on my great experience.

Amber and team member did an amazing job cleaning the two bedroom apt I vacated. Also did an…read moreexcellent job on carpet shampoo and floor cleaning. I highly recommend The Polish Nest!

I cannot recommend this business based on my experience…read more I prepaid $150 via Venmo for a cleaning that was confirmed in writing. She did not show, rescheduled, and again did not show. The service was never provided. Despite multiple requests over the past week, the $150 has not been refunded. Venmo refund requests were declined and the payment was cashed out. Based on my experience, I would not prepay or rely on confirmed appointments.

Camelia was absolutely a wonderful representation of her company and definitely cares very much for…read moreher customers, making the process seamless and easy from start to finish. I would highly recommend!!

I have hired a lot of cleaners over the years and we r green is top notch! Jo was my cleaner and…read moreshe is amazing...she goes above and beyond and everything is spotless. Camelia was very responsive and answered all my questions. Everything was done completely to my satisfaction. I would definitely use this company again.

Do not use this company. If you are first time customer, they request NON-REFUNDABLE deposit of…read more$100 dollar on the website's FAQ. My wife got charged $200 instead. We want to reschedule since our timeline changed. They now charging ANOTHER $100 dollar for cancellation fee that is nowhere to be found on their website. Be careful dealing with this company. I rescheduled my carpet cleaning with another company with a simple phone call and no deposit required. Update: Buried in a Terms & Condition link in the email which does not require you to agree to, I found a $65 late cancellation fee along with all other conditions and fees. Yet, my wife got charged $100 instead? Disputing this with my CC company on a TOS that we never agreed to.

Our home needed a thorough cleaning so we decided to go with So Clean. My house has not felt this…read moreclean in a while! My wife and I decided to use their biweekly house cleaning services to help us keep up with the cleaning at our home. I highly recommend So Clean for your house cleaning services!

I paid for deep cleaning and did not get any of the services that were offered with deep cleaning…read more I had to vacuum and clean my floors myself after they left. Only there for 2 hours. False advertisement and charged for services not given. Would not recommend. Update. The manager contacted me. Was passive aggressively rude. Refused a refund and told me I was basically wrong. STAY AWAY!! UPDATE to the update. I have now been contacted that I had excessive pet hair and it's their policy not to clean that. So seems the story changes by the hour. I have a 2 month old kitten who weighs about a pound so he must just be shedding everywhere in the three weeks I've had him. What a joke!!! Basically their deep cleaning feature is just something to make you pay over $200 for subpar work. They will not complete the items the promise on their website and then make up random lies to defend why they won't refund money for services not completed. This is the worst customer service I have ever dealt with in my life. With any business. If you want to be ripped off and treated poorly when you question it then I'd choose this business. The response the owner has given here is completely untrue and ridiculous. I filed a complaint with the BBB for services that were not provided and their response was that they will give me my money back if I removed my reviews from online. Basically extortion. I would rather let them keep every dollar than let them bully me into removing my ACCURATE review of their terrible business.

I just finished my walk through with Kristina's cleaning, I had them do a move in deep clean on a…read moremill/ loft apartment about 1900 SQ FT. I had a great experience from the time I contacted them to the end of the process. They were friendly while booking, listened to me and were realistic with pricing. They got me in as soon as they could as well. I have a strange parking situation and they were able to text the night before to tell me how many were coming etc. The two women that cleaned were so nice. They worked really hard and listened to my concerns. When I came back the place looked great. I paid extra for them to do the stove/ oven and it looked brand new. I feel comfortable moving my things in now due to their attention to detail. I would use their services again, will most likely have them come in a month or so to do a light cleaning. I would request the two women I had, Ziomara and Janine? (I'm so sorry if I spelled or got them wrong. I'm terrible with remembering names) They went above and beyond. Thank you for making my move in less stressful. I appreciate it!

Ok so I only leave reviews when completely necessary. The rudeness I just received was absolutely…read moreINSANE!! I called to make an appointment and the lady answers the phone "what do you want?!?" I go "I want to book an appointment..." and she goes "on New Year's Eve are you kidding me?!" I go "I'm confused are you open, why did you answer the phone?" Mind you, I never said book me an appointment today! All I wanted was to book an appointment to clean my house and to see what her schedule was! I'm genuinely confused how someone with this nasty type of energy even has customers. I have no idea how well she cleans houses, but I do know I don't want someone who treats potential customers with that much negative energy anywhere near my house. I feel bad for her I truly do. Mind you, it's New Year's Eve not New Year's Day. I'm working, my wife is working, and not once did I mention I needed a cleaning today... I'm actually in awe that anyone who has a business would answer the phone like that. That's the most unprofessional I've ever been treated in my entire life. As if me wanting to use her business was a burden to her... I truly truly truly wish her the absolute best. But your energy is not going to go unrecognized. Learn to treat people better. Or better yet, don't answer the phone if you're in a bad mood!! It's really not that hard. Your entire business model is customer service... God bless you to whoever answered that phone today, and oh yeah happy new year!! Good luck to whoever uses them.

We have used TLC services for years! They are thorough, reliable, and have cared for our home as…read moreif it was their own!

We recently bought a house that was VERY dirty and had a VERY strong odor from all the animals the…read moreprevious owners had. We found Violeta's cleaning service through here and the team did an amazing job! Not only did they clean the entire house top to bottom, they also got that terrible smell out of the basement. Another reason we chose this team is because they came out and gave us a very competitive quote on the price, for the amount of hours they put into cleaning my house I don't think there is anyone else we could have pick for the job. We are extremely grateful for all the hard work and will definitely be calling this team for future cleaning projects.

i would like everyone to know what a GREAT job this service has done for me. I hired them & they…read morecame to my apartment . On time, and was very professional. they did an amazing job with the deep clean , as well as the regular cleaning. My apartment smelled great. And looked great. you wont be dissapointed. I will be using them every two weeks!

Can't recommend Kenia and her crew enough. We had them for our home in Providence and begged her to…read morecontinue when we moved to Foster. She goes all over RI. They are friendly, thorough and reasonably priced in line with others around. We will keep her as long as she'll keep us!! Excellent. And the queer o meter is a perfect 10.

Kenia's Cleaning service is amazing. I can't thank her enough. I moved into my apartment late at…read morenight (after traveling across the country) to discover is full of trash & dust- i literally couldn't breath, so at 9pm, I was on the phone furiously trying to find anyone who could clean it in the morning. Kenia happened to pick up my phone call and was so accommodating & helpful. She showed up the next morning at 7 am and worked WONDERS on the room. It's so beautiful & breathable now and I have Kenia to thank. She was very professional & had a strong attention to detail. I definitely recommend this service!