Nothing beats a clean home for the Holidays, The cleaning crew went above and beyond. Great Job!read more

Left dust in every corner and under furniture, didn't mop even though that was explicitly…read morerequested--basically they did nothing. When I complained they offered to send their team back to do it again, which I appreciated, however it was exactly the same the second time. Bizarre. And they still expected to get paid, so I'm out $255 for nothing but a waste of my time and aggravation.

Janny was super responsive and got my cleaning set up within minutes of my request. She did a deep…read moreclean and it was great. She is very nice and professional. I'll be using these services again. Take a peek at the services listed under different cleanings. Next time I'll definitely add on an oven cleaning but my stove hasn't sparkled like this since I moved in!

This was a fantastic experience. They were able to fit me in the schedule within a few days. They…read morecleaned the whole house completely in a couple hours, and with a really pleasant energy. They cleaned the kitchen cabinet doors, not included in their regular service, but she said she couldn't leave them undone. I appreciate a job well done.

Our home was a challenge to deep clean, what with all the cat fur and dust! Nickie & Julia were the…read morehard working ladies sent by Ocean State Cleaning. They left the place sparkling! They bring all the equipment & supplies and leave your home refreshed. It was a good value. You choose the level of cleaning (regular, deep clean, or move-in/out) and everything is spelled out for you in the work order so that you can custom order your cleaning service. Should have done this sooner.

I previously didn't give a great rating because of an unsatisfactory experience with the cleaner,…read morebut nothing is perfect and I know this business aims to please. Other than very high prices, the owner really cares and deserves another chance. I would recommend that you try this business carefully. The owner has made a change in personnel.

The best, very reliable. We use them once every 3 weeks and they do a great job! Highly recommend!read more

They clean our office and now house. The house has never looked better and I can tell time and…read moreeffort involved. I would definitely recommend them!

They did a great job doing a move out cleaning and were very reasonably priced! Everything was…read moregreat! Would definitely recommend.

Prompt. Flexible. Professional. Very communicative. And great service! Deep move in clean, and very…read morereasonable prices. Will definitely reach out to Ana's Team again for our cleaning needs!

I made an appointment with the above company on February 19 for a February 28 cleaning. I received…read morea text message at 9pm the night before stating that all appointments have been canceled due to weather. As someone who is a supervisor and leads a team on daily basis, I completely agree on ensuring everyone is safe, especially when weather can be dangerous. In the text message the guidance given is to reach out to the company and reschedule. The very next day on March 1 I reach out to the company to reschedule. I receive a text message back two hours later stating that there is an opening on Thursday, 2 March at 12:30pm. I agree to the appointment. The day of, at 12:30pm I text at 1231 and mention that I am home, please advise when you arriving. No arrives, calls, or even sends a text. The company is a no show. I call at 1246 and no one picks up. I receive a response at 2:07pm I'm guessing from the owner since the person never identified themselves mentioning that they have COVID and have been hospitalized since Tuesday night and that there secretary was supposed to reach out to me an led cancel. I text back to summarize my experience and mention that maybe the secretary needs more training and it would have been nice to have received a phone call so I could schedule with someone else. I receive another text message that I felt was unprofessional and telling me that we are all "human" and that "this is not in my hands" and that "I have a second job, I work in a hospital, maybe I get infected there" as there are continuous apologies. Here are my concerns: 1.) When originally canceling the appointment due to weather, sickness, etc it should NEVER fall on the client to be the one to reschedule. Proper customer service entails the company reaching out to the client and making the effort to reschedule. This shows that the clients business is indeed important. 2.) The need to communicate through text message should be limited. Pick up a phone and actually talk to your client. This can help alleviate any misconstrued information and it shows your clients that they matter. I wish I could have experienced what the other reviewers experienced, however, the ball was dropped big time. I'm also in the process of moving out of my condo in two days, and this experience really didn't help.

This team is amazing! Prompt service and reasonable prices. Their business is growing and I'm glad…read moreto be apart of it. Communication has been fast and polite. The deep clean team went the extra mile for my family and I can't wait to have them back Bi-weekly. My house has never felt so clean! Give them a try you will be very happy with the results.

We've been using Northeast Maids biweekly and have Trang as our cleaner--she's amazing! She always…read moredoes a great job picking up our kids' toys, sweeping, and mopping. She's also so sweet with our two toddlers. The pricing is very fair for the quality of service we receive. Highly recommend!

Very Good service. Very polite timely arrangements that unfolded exactly as promised.read more