The employees are diligent and helpful. The last 6 times I have been there they have always been…read moreconsistent, courteous, and friendly!!!

My go to place to get what I need, great service and always so helpful. Their rental department is…read morealways a great resource!

Perfect little neighborhood hardware store where you can grab almost anything necessary for a home…read moreproject. Whether I need keys made, new lock sets, rope or plumbing supplies New Market provides. Service is plentiful and friendly. For those who may not be very knowledgeable about items; there's always someone available here to assist. ~Christy

I was in this store on a Saturday, about a month ago, looking for some glue to fix some loose tiles…read morein my elderly mother's bathroom. The man at the counter was so helpful; I just couldn't believe it. He not only showed me where everything was, but he actually told me step by step how to repair it myself. So glad to have an old-time hardware store that is so close and has such knowledgeable staff.

Took my perfectly fine working car there to get a key made. only to leave with no key, a car that…read morebarely made it home, 1,200 of damage done to it. The response from the store was nothing they did would have caused the issue? Interesting, car worked before I bought it to you!

My husband went there and the guy was very rude and just walked away from him! Will never go back!read more

Very helpful and honest. Several time they've suggested lower cost solutions to me and they have…read morealways been spot on!

Another great small business in Kirkwood. I always go here if I need help with anything. They…read morewill find screws, nails whatever you need. It is very convenient and not overly priced. My favorite place for hardware items. I highly recommend.

Good prices, wide selection of hardware needs, and good customer service. My husband Placed an…read moreorder online for a lawnmower. I went to pickup our order, and the process was quick and easy. The workers put the box in my car for me. I had a few questions about my order and the older gentleman putting the box in my car answered every question i had. I will definitely be back!

Tom is truly amazing - what an a great asset he is to Westlake Ace Hardware in Brentwood. I…read morehaven't found anyone in a long time as knowledgeable or as helpful as he is. If you need someone who is dedicated to true customer service look no further - Tom is your guy!

Quick, convenient, all the workers are personal an always greet you with a (what can I help ya…read morefind). Let's not forget the free popcorn.

I came in for one thing, but I could have wandered around for hours. It was busy on a random Friday…read moreafternoon, but it wasn't chaotic. There were flowers and plants both outside and in to tempt anyone who wants to beautify their home. What I saw seemed to be a good price, and not marked up. Upon entering, it didn't seem to be as big as the other stores, which I loved. I set off to find furnace air filters. Each aisle was clearly marked with its contents, and I was able to find what I needed within 10 minutes, and without help. I'm happy to report that the price of the air filter was also fairly reasonable as well. I think a filter I got at another store offered more filtering, but this should do fine for my needs. Overall, I had a good experience here, and I'll come back when I need plants, tools, or more air filters. The ladies checking everyone out were quick, kind, and friendly!

Cute hardware store. Enjoyed the selection of items…read more I stopped in to visit the Garden shop. Many plant varieties are available.

I drove to this location because their website said an item was in stock. The manager confirmed…read morethat there should be two, but was unable to locate them in the chaotic clearance mess. Then, he refused to mark down the one that was available to match the price.

This is my favorite hardware store in town. They are so attentive to their customers that you don't…read morehave to wander around aimlessly. Someone will escort you to the product you need. Someone knowledgeable is always there. It's a small walkable footprint unlike the big box stores where most of your shopping time is spent walking around. A very large space with an ample parking lot. They are so customer friendly that they sell the best bottled soda and fresh popcorn, as well as a few other snacks! I drive far to get there because I call in advance to see if they can help me and always find what I need.

Great local hardware store with a variety of options to take care of the customers needs. Large…read moreparking lot out front. Easy accessibility without stairs. Great hometown feel. They have everything from painting to hardware items, to Christmas decorations and gardening. It's a better version of any hardware store I have been inside of in my opinion. The staff is super helpful and friendly. The prices are on point for items needed. I really love that they have popcorn that you can purchase so the facility smells wonderful while you shop. Cannot say enough good about this location. Highly recommend to stop in for all your home repair needs.