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    The Foyer

    5.0 (1 review)
    Closed 10:00 am - 5:00 pm
    Updated 2 months ago

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    5 months ago

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    Ethan Allen

    Ethan Allen

    3.2
    (13 reviews)
    4.5 mi
    $$$

    Here's the end of the story: The Ethan Allen table was removed. We went a few weeks without a table…read morewhile we waited for a new one to arrive (from another company). What was interesting was that the men who picked up the table said that they have had to pick up other defective furniture. We ended up finding a solid wood table, much prettier and sturdier, from an Amish place. It is stunningly beautiful and I can actually use it!

    I've experienced far better than the service we received at this store. I made sure the saleswoman…read morewe spoke with understood that we were in a position to buy immediately and from her - in sales-speak, I qualified us as buyers to save some time. Somehow that never registered or she was just plain daft because she treated us as though she was doing us a favor by spending time helping us select about $5k worth of furniture. Here are a few tips for success that may help them in the future: 1. Don't tell the us that another customer left because of the amount of time you were spending with us. The store wasn't that busy and someone else could have helped us if it was your "up" and you were busy. 2. When the customer asks which other stores in the area are comparable don't state that nobody else is in the same category - it is transparently disingenuous. 3. Don't point out that your store is about to close when I begin asking about mechanics of purchasing, ie. incentives for accepting store financing, delivery timeline, etc. 4. You probably shouldn't ask the customers to restore displays to their original condition after checking how they operate. We went to Bassett the next day and ordered everything that we were discussing at EA. We also had such a great experience that we decided to pursue refurnishing the living room too. Sorry EA - you blew it!

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    The Foyer - homedecor - Updated August 2026

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