My dog, Jack Daniels, passed so quickly, it was difficult to know what to do. Especially when he was my first pet. I was recommended by my mom to give this place a call to see what their process is. I called and was assisted greatly. I forgot the name of the person on the phone, but I felt like all of my questions were answered. It was later in the day when my boy passed. So we had to wait til the next morning.
The next day, they had signs to help guide us to the office. The place itself is nestled in a beautiful place. A nice location as a resting place for peoples loved one. Even some whiteboards with so many other families writing a final message, too.
When I initially got there, I couldn't find anyone. However, there were so many chickens and even a cat, Trixie, who kept me company. Thankfully, it wasn't long of a wait as Germaine saw me standing in their office. Once I told them that my family and I were there for an individual cremation service, she said that she will get someone. I returned to the car and my family and I started to pray for my dog. While praying, my step brother gestured me to look out. I saw someone standing there, in which I signaled to give us a moment. In which, after some time, she left to give us our space. We were not bothered while we were praying for Jack, which we all greatly appreciated.
We were guided to where to put the cooler that held Jack's body. From there, Megan guided us to the chapel and office where we discussed the service we wanted and the other things they offered. We got the individual service, clay paw print with a photo frame, an engraved, wooden urn with his paw prints lasered to the wood, and a plaque to go with it. We also got the ink print as well. It was extremely pleasant to talk with Megan as she was very patient and compassionate with the process. Her voice was gentle and not loud, which I personally appreciated since I had so much other things going on in my head. We even got a visit from Trixie again. Once everything was decided, Megan talked with us and listened to the stories we had of Jack. She helped us feel very comfortable with the process. I am eternally grateful to how Megan helped us.
When it came time for us to leave, we were given time by ourselves to say our final goodbyes. I felt bad leaving Jack's body out in the open. But later I called about a different matter and asked if they got to his body. They assured me that once we left, they picked up his body and put him in cold storage. Which was a massive relief for me.
I know that my family is lucky. We were told it may take about 7-10 business days for us to reunite with him again. But the very next day, this morning, I got the call that Jack was ready to be picked up. My mom and I were ecstatic. We instantly got ready and headed over. It was Germaine who helped us. She was gentle and gave Jack to us. Everything else we ordered was packaged neatly and safe. The urn was beautiful, and the laser engraving of his paws on the box were perfect.
Especially with how fast everything happened with Jack, we are so thankful to Megan, Germaine, and even Trixie for helping us with make this process as smooth as possible. And we are VERY grateful that we were able to get him back as quick as we did. Thank you all so much for everything you did for us.
I will say, be sure to ask for pricing for what you want. They have so many options, you can easily go overboard with what you want for your precious baby. Also be aware that they do have a 3% additional fee if you use credit or debit cards. So bring cash, a check, or you can even discuss a payment plan. But keep in mind that they will hold your pet until the full bill is paid. My family and I just opted for the 3% additional fee as we wanted him back home with us as soon as possible.
My family and I are so grateful that we found this place. Now we will be able to live happily together again with our Jack back with us. read more