Roof Time Deserves More Than Five Stars…read more
If I could give Tony and the Roof Time team more than five stars, I absolutely would.
I first contacted Roof Time during what had already become a long and frustrating roof-leak dispute involving my solar installation. From the very beginning, Tony did far more than simply give me an estimate. He listened to what had happened, thoroughly inspected my roof, documented the conditions he observed, took extensive photographs, and provided me with the professional information I needed to understand what was actually happening with my home.
When the solar panels were finally removed so the roof underneath could be properly inspected, Tony and his team were there. Even when unexpected scheduling issues with the solar company disrupted the inspection that morning, Roof Time worked with me and graciously returned later so the inspection could still take place. That meant more to me than they probably realize.
Throughout this entire process, Tony remained responsive, patient, professional, and willing to answer my questions. His inspection findings, photographs, repair proposal, and documentation became an important part of the information I was able to provide while trying to get my roof repaired.
When it finally came time to perform the repairs, there was no question who I wanted doing the work. Tony and his team completed the approved repairs, replaced the damaged/broken tiles, addressed the leak areas, and performed water testing afterward. They also checked for any additional concealed damage while the work was underway. Thankfully, no additional hidden problems were discovered, and the testing showed no continued leaking.
But what stands out to me most isn't just the quality of their work. It's how they treated me throughout the entire process.
This wasn't a simple roofing job for me. It was months of inspections, reports, photographs, phone calls, emails, delays, and uncertainty. Tony and Roof Time stayed with me through it. They never made me feel like I was inconveniencing them, and they consistently provided the documentation and cooperation I needed to keep moving forward.
There are contractors who show up, complete a job, and leave. Then there are companies like Roof Time that genuinely stand behind their work and their customers.
Tony and his team have been with me every step of the way, from helping document the problem to finally getting my roof repaired. I am incredibly grateful for their professionalism, integrity, patience, communication, and quality of work.
Five stars simply aren't enough.
I would recommend Roof Time and Tony without hesitation to anyone looking for a roofing company they can trust--especially when you need someone who will take the time to thoroughly investigate a problem, document their findings, explain what they're seeing, and stand beside their customer until the job is done.
Thank you, Tony and the entire Roof Time team. You helped me through one of the most frustrating situations I've dealt with as a homeowner, and I truly appreciate everything you've done for me and my home.