BEWARE !!! This place has changed names multiple times for a…read morereason. They take advantage of military people by over charging for bills and "misc" charges. I've called them after I moved out a million times to get a simple explanation of a misc charge on my move out receipt and they NEVER call me back or refunded my money. They hire a company to split the utilities between residence then charge for that service. Every tenant pays for pet clean up whether you have a pet or not... there's one working elevator 3ft x 3ft for that whole complex. If you decide to rent from them and get charge up the "you know what", don't say I didn't warn you.

We lived at Villa Del Mar for a little over a year. If we didn't move away due to job relocation,…read morethere is no question that we would want to stay longer. The team at Villa Del Mar seal the deal. They are approachable, quick to serve, and always professional just to name a few. The building is currently undergoing renovations, so sometimes facilities are out of order/not in use. However, we always had notification and time to plan. This is also a temporary inconvenience for a better, healthier building in the long-term. Definitely check out Villa Del Mar!

I left the house I had lived in for 24 years to move to Pacific Grove so we could be closer to our…read morerelatives. I was very worried about the idea of renting, especially because I'm a very particular person who likes everything to be just right. I had my doubts that anyone would be able to meet my standards - but I was wrong. From the moment I met Dixie and Francisco at 17 Mile Drive Village, I immediately started to feel at ease. They made every change I asked for to our apartment exactly the way I wanted it. Every little detail was perfect. Honestly, I found it hard to believe, but they did it--and they made me feel so comfortable and at home that all of my anxieties melted away. I really can't thank them enough for turning what I feared would be an incredibly difficult situation into one that I truly enjoy. Being a bit of a cynic, I then thought that this happiness probably wouldn't last, and that once we moved in the level of service and care might fade. Once again, I was wrong. That was almost two years ago, and to this day they continue to take incredibly good care of us and make sure all our needs are met. I truly couldn't be happier. I'm living in one of the most beautiful places in the world, in a wonderful community, with two of the kindest people you could ever hope to meet.

Dixie, great tour and introduction to 17 Mile Drive Village Homes! Compliments to you and…read moreFrancisco (Maintenance Lead) for your friendliness and warm personalities. My wife and I are now seriously thinking of moving to Pacific Grove and specifically, the Asilomar area. We are very impressed with 17 Mile Drive Village Homes and very interested in what it has to offer. Dixie, thanks for answering our questions and caring that we make an informed decision. We really appreciate your professionalism and look forward to the possiblity of enjoying life at 17 Mile Drive Village Homes.

Absolutely unacceptable experience…read more Pacific Grove Rentals canceled my confirmed reservation twice, both times claiming a "pricing error." Not once, but twice. At that point, it stops feeling like a mistake and starts feeling like a complete disregard for customers and their travel plans. I had already invested time planning my trip and relied on the reservation being honored. Instead, I was left scrambling to find alternative accommodations while rates elsewhere had increased. A confirmation should mean something. Apparently, with Pacific Grove Rentals, it doesn't. What is most concerning is the lack of accountability. Rather than standing behind a confirmed booking and making the situation right, the reservation was simply canceled, leaving me to deal with the consequences. That is not how a reputable vacation rental company operates. The entire experience felt unprofessional, unreliable, and incredibly frustrating. If you value your vacation plans and don't want to risk having your reservation canceled after you've already made arrangements, I would strongly recommend booking with a different company. A company's true character is revealed when something goes wrong. Based on my experience, Pacific Grove Rentals failed that test completely.

When you give them your deposi, do not assume you are getting it back. We lived in this house (510…read moreCarmel Av in Pacific Grove) for $4,500 per month for over two years and they kept a large chunk of our deposit, despite the place being cluttered with lots of dirty items from previous renters. Every morning, you could hear the neighbor coughing at 5am, so we slept poorly. None of tvs worked, but then they blamed us for it--not a 20th century smart tv. If you don't want to lose your deposit and do want to get good sleep, do not stay here. I am writing to formally dispute the $1,430 deduction from my security deposit for cleaning services, including carpets and windows. Under California Civil Code §1950.5, landlords may only deduct for cleaning necessary to return the unit to the condition it was in at move-in, excluding normal wear and tear. After two years of tenancy, standard carpet wear and light dust are to be expected. Unless there was damage or extreme filth -- which I contest -- these cleaning charges appear excessive and unjustified.

Refused to allow me to sign a lease and threatened to call police on me AFTER I already began…read morepaying for utilities and rental insurance. I have not been refunded my holding deposit. The current property manager Stenson Willard lied on me (the future tenant) for personal gain.

In May 2025 I applied to Footprints on the Bay Apartment in Monterey,Calif. Mr. Stenson Willard is…read morethe manager and he processed my application expediently. Stenson Willard was focused,organized, and thorough. He referred me to Homebody rental insurance, established an email account with Google and taught me the basics, and established a WASH laundry account for me and then repeatedly mentored me for months as I learned to use the app. Always Stenson Willard is available, smart,generous, and professional and articulate in communication. We tenants are fortunate for his assignment to Footprints on the Bay Apartments.   Martha Fortunati, MA

The apartment complex does not respond to calls or texts and does not honor scheduled appointments…read more My wife and I waited 35 mins one of us by the leasing office the other by the available unit. Both calling the office and received no response. Two current tenants came up to us and told us that the office is not staffed consistently and that one of them has spent weeks trying to get ahold of someone from the office to no avail.

Moving out the Pacific Vista Apartments in Monterey today after the last 4 years rental here. We…read moreenjoyed the nice and convenience location during time of our stay, we will miss the property managers, especially Kyle, the rental manager and Pete, the property service manager, both of them are very professional as responsible for any of our concerns and requirements, we will definitely choose here again if we are back to Monterey in the future and I wish you guys could keep the nice and great services for the apartment till then!! Goodbye! David Jin

The place is well kept and the apartments are great. I would highly recommend renting here.read more

Typically am not the type to write a review, especially one that doesn't involve food; however, i…read morehave made some very happy memories in Monterey, many of which would be difficult to replicate had it not been for my time staying at Shangri-La Apartments. I stayed with my wife and child- it is close to many of the places i like to frequent, like dos victorias, and sea harvest and it is in close proximity to plenty of sights. It's a peaceful and well attended property. A great quiet community to be a part of. If you are fortunate to find a spot here, it is well worth it.

I lived here for almost two years while attending DLI and had an excellent experience from start to…read morefinish. The property is consistently clean, well-maintained, and clearly cared for. You can tell there is real attention to detail in how everything is run. Tammy, the property manager, is truly amazing. She genuinely cares about the residents and takes pride in keeping the community safe, organized, and welcoming. She is responsive, professional, and handles things quickly and efficiently. It is rare to find someone who is both highly organized and genuinely kind, but Tammy is exactly that. There are clear policies and community guidelines in place, and they were communicated well and applied consistently. I appreciated that standards were upheld because it helped keep the property clean, respectful, and safe for everyone living there. Living here felt comfortable and secure, and it was clear that a lot of care goes into maintaining the property and supporting the residents. I absolutely recommend this community to anyone looking for a well-maintained and thoughtfully managed place to live. I have even recommended it to others attending or planning to attend DLI.

The pool is not heated. If you live in the area, you know the temperature is usually around…read more60-65°F, so the pool is cold and not swimmable. Don't fall for the advertisement--you won't be using it. The jacuzzi is not working most of the time. The gym equipment is falling apart, and there are no treadmills in the gym. The laundry machines are very old and cannot accommodate larger items like sheets or blankets. There are lots of cats walking around, and in some areas it smells like cat urine. This place is far too expensive for what it offers, especially since none of the amenities function properly. The manager is extremely nosy and will chase you down if you don't break down even a small box for recycling. She lives on the premises and seems to consider the place her own, constantly watching people from her window. If you have visitors, you'd better inform her in advance, or she will chase them down with questions. If this place were around $1,800, I could tolerate all of the above, but for nearly $3,000, it is absolutely not worth the money.

When discharged from CHOMP, I needed placement in a skilled nursing facility before going home and…read morediscussed with discharge the facilities with immediate openings that met my medical and rehab needs. I am so happy I decided on Canterbury Woods. Their nursing personnel are their greatest asset. I had a complicated med administration schedule with multiple overlapping medical diagnoses that would have caused havoc at a facility that wasn't as patient-centered and flexible. A culture of respect and care seemed to be strong at every level of the organization's structure. I observed administrators frequently interacting with staff and patients . The environment was homey, not clinical or stark. There were some oddities-such as the location of the shower facilities, but these were comparatively minor quirks. There was a bright activity room that encouraged patient interaction and an adjacent sunny flower filled patio available for patients. I was struck by the level and quality of staff-patient interactions and noted that the staff wasn't permanently attached to computers but focused on patients and their needs. A tech from CHOMP comes once a week to do blood draws, the in-house physician read my file before she saw me on her "rounds" She was observant, sensitive, listened , was compassionate, and did a good job coordinating my care. Some of the other highlights? The OT and PT staffs are superior. The food is incredible, and there is a set "comfort food" menu available for every meal service if the options on offer aren't appealing. I know I am forgetting something, but whatever it is most likely positive.

The staff at Canterbury Woods go out of their way to provide compassionate care that helps…read moreresidents and patients maintain their dignity and personal values. The Skilled Nursing Facility staff manage daily challenges with grace, skill, personalized attention, and good humor. The Assisted Living Facility staff cater to a residents with a wide range of needs and abilities, providing the most reliable and consistent care of any ALF I have seen. The Independent Living Facility provides delicious meals, supportive living on a personalized scale, and options for meaningful and engaging social activities. All of this takes place in a clean, serene, and beautiful environment. This multi-level care community is a truly special place, by far the best in the County in my opinion. Thank you to each and every staff who make this place so fantastic.

From afar I admired the architecture of the this building, wondered if the interior would match its…read moreexterior grandeur. Yes it has. Bonus, efficient, kind and caring staff. Friendly and considerate neighbors. I am enjoying my stay and I hope to be here for many years to come.

Staff and residents were nice. Went over to the facility to ride their elevators, front desk clerk…read morewas nice and let me ride their elevators. One of the staff even showed me around! The facility looked nice and there was a very good vibe. I made YouTube videos about their elevators, set to release around 2 weeks from now. My YouTube handle is @TripleByteTech