I was intimidated going into the store at first, since I have no experience with photography other than using my Iphone or point and shot camera. I bought a Nikon FG camera on Ebay and wanted it looked at and cleaned so I can start on my adventure of photography. Not only did they check out the camera for free to see that is does run as it should, they gave me mini lessons on using the camera so I could toy with it until I start my photog class. They were so knowledgeable and patient with my questions. I end up getting my camera cleaned which only took one afternoon. They even offered to discuss with me any issues setting my camera correctly when my photos get developed. Great place and super helpful. read more

Monte's is a national treasure. It's been in Whittier pretty much forever, and the Wicker family continues to provide wonderful customer service, and will take time to explain and discuss any photography questions you have. Thomas the Cat, their resident mascot, is the most friendly feline I've ever met! I definitely recommend Monte's over any big box store! read more

Pleasantly surprised. Good service. The gentleman there are very nice and helpful. I went to develop some old film that I found, they did a great job. I have plenty more of those will be going back. read more

I called in for a specific charger and USB cord, they didn't have it in stock BUT they sure didn't leave me hanging. Monte's offered me several options and even included some stores that I could try. That is integrity and although I didn't do business here today, I am very grateful for the help and I give them 5 Star's for customer service and for professionalism! Thanks Monte's - JJ read more

Went to get some photos developed color and black and white came out great. a lady brought some awesome goods to drop as donation and offered the whole box to me. there were tons of cameras minolta 35mm was a great find thank you!!! read more

I love this place FANTASTIC customer service, Always helpful I bought a used Canon AE-1 and got a great price they even went online to download and copy the user manual on a disk for me without me asking, I now come to Monte's to get my film developed and ask the occasional question about working with film they are extremely knowledgeable and never make me feel bad about my questions. Thanks Monte's read more

Quick friendly service, staff knew what they were talking about would defianltly go back again

I have been into Monte's Camera shop a few times for accessories for my camera and film. Monte's has great customer service. They are alway so nice and willing to help you. I pick Monte's over any other place that developes film. I just wanted to say thanks for always helping me and for the great service! read more

I do not know anything about camera's and film etc, but Monte's Camera shop really knows what they are doing! They are nice and the customer service is amazing. I had a photo gram project and need rc paper, mount tissue and a mount board they got it all for me :) and the prices are cheap! .I am going to get my first 35 mm camera next week and I am so excited. read more

I don't know much about photography, but I thought that I would need a new lens for my camera for some special pictures I needed to take. Went in expecting to spend about $160.00 came out spending just $30 and I got the exact results I wanted from my camera! Great customer service! The sales guy took my camera and set it up perfectly so that I could use the equipment I already owned! He even took me outside and gave me a short lesson on why the camera should be setup in such a way. Thank goodness I came here! The previous camera shop I went to tried to talk me into buying $350 worth of equipment! Great store! read more

I brought my DLSR here when some of my controls on the back of the camera were not working. Over the course of a few days I had tried all of the fixes google suggested (that didn't require taking the camera apart) with no luck, so I brought the camera in to Monte's. The gentleman that helped me was very friendly and he quoted me $40 if he could fix the camera. If the camera needed a new back it would have to be sent to the factory for a repair and that would cost more than I was willing to pay to have an older camera repaired. If he couldn't repair the camera there would be no cost. When he called me after a few days it was to report the camera functioned perfectly, but he hadn't done anything to fix it. He couldn't recreate the problem that I was having so I drove down to pick the camera up and it was (and is) working great. I could easily have been told that they fixed the camera in-house and charged me the $40, but instead they told me the truth and didn't charge me anything. Everybody at Monte's was friendly and easy to deal with- especially Thomas the store cat. I will be returning to Monte's for any photographic needs in the future, although as others have mentioned they do seem to focus more on film than digital. read more

The guys that work here are EXTREMELY KNOWLEDGEABLE. They always answer my random off the wall (maybe common sense) questions with a smile. I never feel like I'm being treated as just another sale. My wife had an SLR camera from the 70's that did not work. I let these guys have it for a week, and now this camera is amazing. They get 5 stars because of their knowledge and customer service. Also, I admit that I have occasionally walked in here just to "look around" at the old school photography stuff. Go Monte's ! read more

This is place is amazing !!!! They might not have the film I want all the time but they always offer to order it and they're always very friendly, PLUS they have a cat named Thomas that just walks around and lets you pet him !!!!!! read more

I used to take my film to Walgreens to get developed ever since I was in middle school. Not anymore. After a bad experience at Walgreens telling me that Fed Ex lost my film en route to the photo lab in the east coast I stopped trusting dropping off my film at Walgreens. This happened about 2 years ago, luckily my boyfriend pointed this place out and I finally found a new place to take my film for developing. I've had 3 rolls developed here already with no problems, so far so good! Friendly service too! read more

I came in for the first time to get filters for my lenses, and I will definitely come back to them for any of my camera needs! He was very knowledgeable and helpful, and put the filter on my lens for me. He even gave me some helpful tips about my camera so I could get more used to it! read more

This place is outright exceptional! When I started to see some random spotting in my images I knew that it was time to clean my camera's image sensor (something that I wasn't overly thrilled about doing I might add). Now I'm just gonna come out and say it, I am very OCD with my stuff, and I'm even more that way when it's expensive stuff. The prospect of anyone including myself getting anywhere near my beloved D90's sensor sent chills down my spine. That's where this place comes in, I called two places for a quote (this place and one other) and their price was spot on! After talking with one of the staff, I don't think I'll worry about ruining my camera any more -- plus, my sensor is absolutely spotless! :) read more

Amazing 5 minute repair of both my DSLR and flash. I thought I'd have to leave it there over a period of days, but he found the problem incredibly quick and gave me advice to maintaining the quality. They even develop film! This has just become my go to spot for camera needs. read more

Underwhelmed by their customer service. I initially brought my Nikon in to have a broken media storage door replaced but was told Monte's could no longer obtain replacement Nikon parts. I went home, ordered the replacement part myself and returned to Monte's after the part arrived. I dropped the Nikon and replacement media storage door off on a Friday and was told I would get a call for a quote on the repair. By Wednesday afternoon of the following week I still had not received a call for a quote so I called Monte's. The guy on the phone stated, "You just dropped this off on Friday and you are already calling? We might be able to quote you a price for fixing it tomorrow." Six days just to give me a quote? During a previous service my wife had been quoted one price on the phone but was given a much higher price when she went into the shop. She mentioned the discrepancy at which point the employee kind of chuckled and stated, "Guess we'll have to give you the price we quoted you on the phone." Given her experience I naturally did not want to authorize a repair without a quote. Lo and behold the following day, Thursday, I get a call stating my camera was ready to be picked up though I had never received a quote nor authorized service! My receipt clearly stated I would be receiving a quote. When I got to Monte's I was informed that despite the fact that I supplied the part the repair would be $40 because he had to take the camera apart. YouTube videos clearly show this repair does not involve disassembling the camera and literally takes less than five minutes. The employee stated it took him an hour to swap out the door and that he disassembled the camera in the process. He is either untruthful or not very good at what he does. I will be looking for a new shop with more integrity. BTW the shop is a messy dump. A place that opens sensitive photography equipment shouldn't be a dusty, unorganized pig pen. The same candy bar has been sitting next to the register for what looks like months along with unmarked film canisters and other debris. No passion, no hustle, no communication...no way! read more

Seriously I don't think any other store regardless of what kind of store it is would give me the same type of customer service. Came in with a new to me 35mm Nikon FE with no idea how to use it. I told the man working that I needed film for the camera and that I did not know what type of film I needed or even if the camera was working properly. He checked it out for me and said it needed a couple of batteries. They did not have them in stock so he told me that watch batteries would work fine and he even gave me the number for the type of batteries I needed. Told me to go around the corner to Rite Aid and said that he'd put them in when I got back. When I got back he asked me what type of shooting I was going to be doing so I could get the film accordingly. He taught me how to load the film and loaded it for me, put in the batteries for me and showed me how to move on to the next frame after a picture was taken. Honestly, like where else would anyone care that you have no idea how to do any of that stuff and teach you and even do it for you for no fee. I left the store seriously in awe at the fact that I came in knowing nothing about the camera and left ready to use it. Yelp's got it right with this store. Wouldn't go anywhere else. read more