Super easy to schedule my emissions test. Service was fast and I was able to renew my plates right…read morethen and there.

I stopped in for an emissions test and they got me in and out right away . I was able to also get…read moresticker for my plate there.Great place to do business with. I would recommend this place to others. C COX

I had been 4 other places for emissions testing and been turned away because they only have limited…read morehours, don't offer testing on weekends, etc. and was getting pretty close to the deadline. I checked the auto analyzers website and saw no appt needed 8-4:30 on weekdays. I got there at 4:10 and... guess what? I was told they were done for the day. I'm not a terribly confrontational person, but this being my FIFTH try I mentioned the hours I had seen on the website. I was still met with a little resistance, but pulled it up on my phone and physically showed it to them, and mentioned my (entirely true, by the way) sob story that I had been turned away at 4 other locations and it was due by Saturday and what do you know- they helped a girl out. 4 stars mainly because these false versions of their website (? again don't completely understand what exactly that's about) are very frustrating as a customer but very grateful they helped me out and will definitely be back when I need automotive services!

Watch what they're charging you for. They gave me a written…read morequote for a simple repair and were going to charge me three times the amount for the exact same part I could have gotten elsewhere. Tried to charge me for "shop supplies and "hazardous materials" for a repair that would have used neither one. Quoted labor rates for my simple repair would have been extremely ridiculous for the amount of work that would have been involved. UNSCRUPULOUS SHOP!

I've been coming here the last couple of years for emissions testing so I haven't experienced any…read moreof their car work besides that. They do have a large parking lot and always seem to squeeze you in when you take it in without an appointment (usually just have to wait 15 minutes). Those are the Pros. Oh yeah, and they have a super awesome (and old) black lab shop dog. Then there are the cons... When you walk in you're greeted by outdated signage, showroom, and waiting area. The place stinks of cigarettes and the majority of the items in there have been in there for what seems to be decades without being moved or cleaned. The staff is very curt in their communication. I will continue to go here yearly for a quick emissions testing yet don't know about bringing my car here for repairs.

Great local car service shop. I've been coming here for almost 10 years and have no complaints…read more Plus, they have a dog that hangs out in the waiting area, which automatically makes it awesome.

I brought in my absolute nightmare of a car for these guys to work on and they made it run like…read moreit's new again. When I say nightmare, I mean it. Dents on everyside, rear door busted from a previous accident. The car had sat in a garage for two years and absolutely needed work. Very pleased with the repairs done.

Most disgusting people ever. Very unprofessional, disrespectful, and talk trash behind your back…read more EXTREMELY over priced.

Wow...where to start. 1) made an appointment for Monday…read more7/28/2025 (don't make appointments if you don't want to work on them) 2) Monday July 28 - Bob called to tell what was needed and we told him to take the time needed to make sure done (did not think it would take more than a week) 3) Friday August 1 - no call we had to call at the end of the day to find out what was going on. His explanation that he had to work on other peoples cars with emission expiring at end of July. Said would be done with it on Monday (had no other choice but to say okay) 4) Monday August 4 - no call again with update - called again at end of day. complained - stated they had car for over a week. because of the complaint he then gave a song and dance that the car needed an engine without any proof it needs one. 5) Tuesday August 5 - picked up car - we told him what time we would be there to pick it up and they were still working on it when we got there - said car needs engine because it has 150k on it which is not a good reason...ask any GOOD mechanic that is not true anymore 6) Tuesday August 5 - received notification stolen credit card (that was kept in bottom of console) was used in Waukegan twice - 7) Wednesday August 6 - realized there were several items stolen from console of car. Bob was rude and denies anything happened at his business. and refused to reimburse us for the stolen items 8) Not only can he not fix cars and gives excuses why he can't, he cannot keep them safe while in his possession. 9) filed a police report documenting the stolen items while at his place of business would give a zero star but not an option Update - 8/7/2025 - come to realize they drove the car 96 miles while in Bob's possession. (it's on the receipt he printed for us) Bob told me he was going to test drive it to the state line and back for a test drive, I'm pretty sure that is not 96 miles.

I was shocked when my car did not pass the emission test. I still don't know why it didn't pass…read more They gave me a list of local places in Waukegan because I am not familiar with the area and I went to the first one which was Bob's. Bob was very busy, but when I explained some of the things going on in my life, he took pity. He repaired my car and he even took it for the emission test without my even asking. I'm so grateful.

It was my first time going to an Illinois Air Team Station, and I was really dreading it. It's one…read moreof those tasks that feels like such a hassle, so I kept putting it off. I finally went, and thankfully, this location was close to work, which made it easier to stop by during my break. The wait was short, and the whole process was pretty quick and smooth. That part was a plus. Now the service. I don't expect friendly greetings or big smiles, but the person testing my car seemed completely over it and made me feel like I was a nuisance (like, trust me, I didn't want to be there either). He was mumbling the entire time, and I genuinely couldn't hear what he was saying. He wanted me to put my key on the dashboard, get back in the car, and roll down the window, but I had to ask multiple times just to understand his instructions. I get it. It was cold, and I'd be miserable working outside in that weather, too. Still, clearer communication would've made the experience much better. In the end, I'm just thankful it didn't take long and that I didn't have to be there for very long.

** Courteous Service ** ** Clean **…read more** FAST ** Not much can be said about getting your emissions done. I'll leave this advice, if you've ever waited more than five minutes to get your emissions done at this location, go early. No wait. Great fast work done here.

I don't normally review smog stations but my recent visit to this Waukegan facility left me bitter…read more I will not be coming back to this particular facility. First off, I have an extensive background in Automotive technology. Anytime I plug in my scan tool to mine or any vehicle, I am VERY careful to get underneath and clearly see the OBD plug. This is to ensure I am inserting it in the proper direction, flush and evenly. Not sure how well they train some of these folks esp. on how important it is to be careful when testing a vehicle. If you struggle to bend over fully or cannot bend over properly due to medical or age related issues, you may want to look for other employment. As I noted above, one should take the time to get a really good visual of the OBD connector and its exact position when plugging the test connector. Failure to do so could potentially result in damage to the OBD port connector I watched as the older Smog tech in question couldn't be bothered to kneel down to get a really good visual of the OBD port when inserting the OBD connector. I clearly felt the tech's carelessness caused the connector to pop out and ultimately caused me to fail my emissions. Prior to my visit I had NO issue with the connector and it was mounted securely. I had my scan tool hooked up the week prior and it was a 100% secure and mounted. When you are not careful and try to push or force something, it is bound to pop loose or in my case the tang on one side of the connector cracked/broke from the OBD connector mount. This was due to blunt force and/or not seating the connector flush when hooking up the data cable. Yes, I was able to fix it at home but this could have all been avoided. Our time is valuable and we do not appreciate driving a half hour only to fail our test because the emission tech couldn't be bothered to go underneath and properly plug in his data cable. Thank you, Lincolnshire Emissions Center. Your tech actually got down, looked under the dash, located the OBD connector and carefully plugged it right in with no issues. They had me in and out in under 5 minutes.

In the area and needed to get this complete. Manny was the individual who was doing the test…read more Quick and attentive. Less than 5 minutes and I was on my way. I asked if they were hiring and he directed me to the sign on the window just ahead. Easy to apply electronically. A lot of people looking for work. Great experience!

I give these guys a solid. I brought in my Lincoln to have the AC fixed. They delivered on time and…read moredid a great job keeping me informed.

These people are the best. Needed an emissions test, they made it quick and easy…read more They do tires and other kinds of car repair. This is the kind of business you want to support. I will be bringing all my car maintenance work here.

They did a great job, informing me of problem and took care of it. Friendly staff. Thank youread more

I've had my car there 3 times for service since they first opened their doors a few months ago. In…read moreeach case, I was totally satisfied with the quality of the work done. The first time, I had a coolant leak and the mechanic actually SHOWED me where it was leaking. Actually seeing the problem with my own eyes when the car was on the lift immediately made me feel that they can be trusted. They fixed that problem, did some other overdue maintenance work, and the car's been running much better now, zero problems. The only minor problem I had was that I asked for the parts to be returned to me, and they weren't. That really wasn't a big deal since my driveway isn't full of coolant spots any more. I thought the price for this repair was entirely fair. The second time was a problem that couldn't be duplicated when I was driving it while the tech was in the car with me. Ah well... They didn't charge me for that visit. The most recent visit was exceptional. I managed to get the end of a gas funnel stuck in the neck of my gas tank. This caused all kinds of problems when I'd fill up with gas at Kwik Trip. I tried to fish it out myself, but couldn't. I brought it to the dealership, and they told me they couldn't see it or get it out after allegedly scoping it out. The dealership charged me for that visit. I know they have bills to pay, so I was OK with that. On a whim, I brought it to the new Meineke (formerly Pope Autoworx). I told them what happened and that I wanted them to try to get it out, but I'd pay for an hour of time, no matter what. I told them that I wanted to save the part so I could see it. Well... THEY GOT IT OUT!!!!! The dedication, time and effort that they showed me in actually FIXING this problem impressed the hell out of me. I do my own oil changes and brake jobs, but for nearly everything else, this Meineke garage will be my first call.