I don't normally review smog stations but my recent visit to this Waukegan facility left me bitter. I will not be coming back to this particular facility. First off, I have an extensive background in Automotive technology. Anytime I plug in my scan tool to mine or any vehicle, I am VERY careful to get underneath and clearly see the OBD plug. This is to ensure I am inserting it in the proper direction, flush and evenly. Not sure how well they train some of these folks esp. on how important it is to be careful when testing a vehicle. If you struggle to bend over fully or cannot bend over properly due to medical or age related issues, you may want to look for other employment. As I noted above, one should take the time to get a really good visual of the OBD connector and its exact position when plugging the test connector. Failure to do so could potentially result in damage to the OBD port connector I watched as the older Smog tech in question couldn't be bothered to kneel down to get a really good visual of the OBD port when inserting the OBD connector. I clearly felt the tech's carelessness caused the connector to pop out and ultimately caused me to fail my emissions. Prior to my visit I had NO issue with the connector and it was mounted securely. I had my scan tool hooked up the week prior and it was a 100% secure and mounted. When you are not careful and try to push or force something, it is bound to pop loose or in my case the tang on one side of the connector cracked/broke from the OBD connector mount. This was due to blunt force and/or not seating the connector flush when hooking up the data cable. Yes, I was able to fix it at home but this could have all been avoided. Our time is valuable and we do not appreciate driving a half hour only to fail our test because the emission tech couldn't be bothered to go underneath and properly plug in his data cable. Thank you, Lincolnshire Emissions Center. Your tech actually got down, looked under the dash, located the OBD connector and carefully plugged it right in with no issues. They had me in and out in under 5 minutes. read more

In the area and needed to get this complete. Manny was the individual who was doing the test. Quick and attentive. Less than 5 minutes and I was on my way. I asked if they were hiring and he directed me to the sign on the window just ahead. Easy to apply electronically. A lot of people looking for work. Great experience! read more

Illinois Air Team - Smog Check Stations Near Me - Waukegan, Illinois

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Helped me right away with what I needed and were very kind . I will definitely be going back.

After the end of month is really short lines in earlier morning usually little to no wait times

Went there on a Monday afternoon and it was easy to find. Lanes were labeled and easily accessible. I pulled right into a bay and was in and out within 5 minutes. Very pleased with the service and the employee couldn't have been nicer. Loved the convenience of being able to purchase my license sticker there as well. A great job and would go there again. read more

Convenient and quick ! Will Return again when I need to update my tags and get my vehicle emissions test. Staff was courteous. read more

Steve -- my dude!!!! Never left a review for an emissions facility Great service, but even better conversation. Turned my whole morning around. You're a good one, Steve!!!! read more

Quick service, and very professional! It was the first time I visited this place and I was very impressed with their customer service! read more

As inconvenient as vehicle emissions testing is, this place is great. I came here in the morning to no wait times and the service operator was incredibly polite. He obviously enjoyed his job and chatting with people. In and out in under 5 minutes! Can you beat that!!! read more

It seems odd to review the emissions testing site, but when it's as good as this one, it deserves a five-star review. The staff are friendly and quick, ensuring that the line (if there is one) moves quickly. I've never had to wait for more than a few minutes before my inspection and the inspection itself is quick. If I ever move from the area, I may still make the trek up here. It's worth it. read more

There is only one sign ( not very visible!) to help a motorist find their way to the entrance of the 3555 Jarvis Ave. emission testing facility in Skokie, Illinois. After that one sign, there are no signs and a motorist has to go "this way and that" weaving around various streets in order to find the actual entrance which isn't clearly marked! The entrance is a poorly paved little hill that is currently covered with warning tape to prevent drivers from veering off the hill and landing in a ditch! It's really a mess getting in there!! The staff member who tested my car was very polite and efficient so no complaints in that regard. I have sent an e-mail to Sen. Durbin about the broken down conditions over there and hopefully he will be able to get the proper people to improve things...Thank you for listening and doing your best in these stressful times....JJoyce/fromneweng@aol.com read more

I am here now and pulled over afterward just to write this review. I have to say, this place was UNBELIEVABLE!! I was in and out in 5 minutes INCLUDING purchasing my sticker. And the technician who worked with me, Steve, an older gentleman with a white beard, was a complete delight. Very warm and kind, polite, even complimented me on my patience. He completely brightened my day with his lovely demeanor and personality. This was all so unexpected and so nice. I will definitely come back to this location just for the service. And I live in Chicago! read more

Hope to give them 0 star. Clock outside says 5 mins wait and it takes 30 mins.I don't know who run I This place as a manager.It's a lazy way to run state own facility. read more

If only other government agencies were run as efficiently as this Vehicle Emissions Testing site... This Illinois testing facility is as awesome as it can possibly be. It's super clean, fairly new, and fully staffed with folks who are trained & quick to get you in and out as quickly as possible. When you get that yellow flyer in the mail saying it's time to test the emissions of your car, head to the Waukegan location. Since this testing facility is a full-service site, you don't need to schedule an appointment. Just show up, making sure your car is safe to drive and that it's been running for at least 15 minutes prior to arrival. The site is located just past the intersection of Northwest and Sunset Drive (on the border of Gurnee and Waukegan). It's hard to miss the building since it has a super tall roofline and an enormous parking lot (I guess it's so b/c it has to accommodate semi-trucks.) The turn-lane to enter is marked by the giant sign with the hippy dippy trippy "Illinois Air Team" logo and a giant red LED sign which flashes the # of minutes your wait time will be. In my case, it was "0" minutes. Sweet deal. Once you're onto the lot, you'll see where you need to choose amongst 1 of 4 lanes -- whichever one is open, you just pull up and wait until the service attendant flags you to pull into the garage. Once the car is parked and they scan the bar code on your car, they have you exit your car and stand in a little booth (for safety reasons, I suppose). You wait for like 10 minutes while they plug in cords into your car to test the emissions. Now, i didn't get the super friendly / talkative guy like some of the other Yelpers did -- my attendant was rather quiet, non-vocal. But that's okay, since I'm not the most verbose person when it comes to the mechanics of cars. Altogether, I was in-and-out within 15 minutes. I felt so good at how quickly / painless the process was, it made me want to hug a tree. Oh yes, and my car passed the emissions test. And did you know it's Arbor Day tomorrow? If for whatever reason you cannot come to this facility, you can schedule an emissions test through one of the authorized centers contracted with the State. (Certain Meinke and Car-X locations are amongst those where you can bring your car instead -- note that you have to phone a State of Illinois number first to schedule these appointments, and there might be a service fee, as these are private franchises as opposed to a state-run testing facility.) Can't wait to my next emissions test....see you guys again in 2 years. read more

Never reviewed a smog testing station. But as I left I felt I had to. The service was great, out in 5 minutes and the staff was very personable. I was expecting long lines going near the end of the month and in the evening , but I was wrong. Thanks for the great service and see you again in 2 years. read more

Got my emissions test here at Noon on a Tuesday. Staff were pleasant and they got me in and out in less than 15min. Don't know how the other ones are in the area, but it's quick and painless here. read more

Illinois Air Team - Get in line - Smog Check Stations Near Me - Waukegan, Illinois

Got right in on a Thursday. Very friendly guy in a mask greeted me. Clean space. Would recommend.

Best vehicle emissions testing station! I've never had to wait & the entire test took about 7 minutes. Pass!

I see other people thought the same way I did. It's odd to review an emissions testing location, but we had a "great" (for a state run facility) experience at our emissions testing. The gentleman that helped us actually had a personality and wasn't a stone faced zombie like so many of the state employees. He spoke to us like we were people and not felons. I have been to the Lincolnshire location and nobody there knows how a thing about customer service. I just wish I could remember our testers name, but he was on test lane 3 first thing this morning. read more

I never thought I would review a smog testing facility. Service is always fast, and I love that I can buy my sticker on site. I have been to this location 3 times, each time the estimated wait has been accurate. I have never waited longer than 10 minutes. read more

Even though my car was rejected due to technicalities, the guy working there was extremely nice and fast. I wish this place was closer. 5 stars for the worker and zero wait time. read more

Fast, efficient service. Convenient and quick. I always come here every year because it is near home and it is quick. The staff are professional and friendly. I love the convience of getting my license plate sticker done here also. read more

INCREDIBLE!! Fast, efficient, friendly staff and loved that I could just go into office afterwards and get my vehicle sticker. My entire visit was less than 15 minutes - test & sticker! Thanks to Inspector IN005769 (unfortunately didn't get his name) and Jackie in the office! read more

Went to get my van tested on the second to last Saturday of the month at 8am. Even though some posted of issues due to the time frame I chose, I had none. When I pulled up there were 3 bays with only 2 being used. The overall process took about 5 minutes and there is no cost. Very fast, easy, and met/exceeded my expectations. read more

As others have previously stated, this Emissions testing location is great! I have been here on numerous occasions with different vehicles and every time has been a good experience. I have never once waited more than a couple of minutes in line and once inside the process only took 3 minutes. So all together experience of 5 minutes. The staff is extremely friendly and knowledgeable and I felt very comfortable with them being in/near and starting my vehicle. I would highly recommend this location! read more

well, let's see, the 800 number listed is no good. The website gives hours as open all week and specifically says "open now" for today. Not true, they're closed today due to the election probably so all 20 (or whatever) of their employees can vote. I know voting is an arduous process, took me 10 mins. The website says hours all wee again, not true, only Mon Thurs Fri and Sat. Sorry all you 5 star reviewers. Maybe there's is a double secret location I haven't found read more

Went on a Wednesday at noon. In and out in under 5 minutes. Service wasn't the greatest, but that's not surprising. Quicker and easier than anticipated. read more

Ryan is a great example of good customer service. Very efficient, very polite, very personable.

At 4 below zero temp, employee working at the facility was as nice as could be; and assured I was placed in a warm room prior to him starting the test on my car. He was bundled up but face exposed, thus he was out in the elements today. I am not sure I could even be as nice as he was under the temp conditions! This facility deserved to be rated. read more