I've twice tried to shop at this store. On both occasions I've arrived around 4 p.m. and both times the store has been closed. The signs on the store and multiple websites state that the store's hours are 9:30 to 5 Mon-Sat. I came by a few months ago around 4 store closed up lights off everyone gone home no sign on door indicating why they closed early. Today on my attempt to shop here I pulled up saw a closed sign and and 3 employees staring out the window at me like I was cuckoo for trying to shop at 4:00.
Frustrated, I emailed to the address on their website indicated for feedback to see if they actually stayed open until 5. I received a quick but terse response from the general manager stating that they closed early for "inclement weather" for the safety of the employees and that it had never happened before today without advance notice.
First, what they called "inclement weather" I call rain. Traffic was abundant and none of the surrounding businesses were closing early. Secondly, yes it has happened before and stating that it isn't so is an implication that I'm telling a lie. Not a very nice way to treat a potential customer who rarely gets to shop during the bankers hours that this business keeps.
If I were a vendor I'd certainly be asking myself if this business is even keeping the paltry hours that they are supposedly open. Or do they just shut it down every time it rains, the wind blows or a bird poops on their windshield? If you're a vendor here and not selling much it may just be because we can't buy your goods through a locked door
I do try to support small business but those that keep hours that are unfriendly to folks who work for a living and in essence call me a liar are doing their best to keep myself and other shoppers out. I'll take the hint.
Will I try it again? Nope. read more
