I was having a party and hours before realized my pool heater wasn't working . I called this…read morecompany and Steve came out within 2 hours , fixed the heater. I couldn't be happier with the promptness , knowledge, professionalism displayed by this company! I thank you so much for your help that day!

Had been looking for a new HVAC professional after the one we had been using retired. I saw several…read morepeople recommended Eco-Cool on another local persons request for HVAC recommendations as well as several other companies. I researched reviews on all and Eco-Cool was my initial top choice after the research. I called the office to schedule a routine servicing of our system on Friday, I spoke with Amy at the office, she offered several options for services including a simple one time service or an annual program. We were able to schedule a tech to come out on Tuesday morning. Our Tech, Craig, was prompt, courteous, and professional even through the multiple questions I asked. He took a look at our system and the area of concern we had and he gave us the news we were anticipating (that our system is running but might not have much time left in it....it's 26years old) he offered to have quote for replacement drawn up if we wanted. (I did) he left us set up for success and he told us his goal was to keep us running into springtime at least....we appreciated that! After he departed, I called Amy again to arrange payment for today. She was kind and professional and let us know she would have a quote to us by the end of the week and even provided insight to what pricing is doing now and anticipated to be after the new year so we could be able to make the decisions best for our family. We appreciated the prompt, professional, expert care we have received in our first few interactions with Eco-Cool and are looking forward to remaining customers for a long time!

Vernon is awesome. Our AC went out yesterday morning and being the hottest day we were panicking…read more I got ahold of Vernon and of course he's crazy busy but he still managed to come out to fix our AC in the afternoon. You can't go wrong with this place. They are always reliable, honest and hard working.

Hamilton did an amazing job the first couple of times we called them. We never had concerns about…read moretheir work. In fact, we were so pleased with it that we purchased the service contract. We understood that we were working with a small family-owned company that did not operate 24/7, but after many calls over the course of a year, our calls have not been returned. Therefore, we were not able to use our service contract. Considering the great work they did when they did respond, this has been very disappointing.

My gas forced air heater was not working and i got a recommendation from my plumber for HGH. It…read moretook a week for them to come out for the initial service. Jeff took a look on Friday. The motor for the fan needed to be replaced. He expedited pickup of the new part and just finished up the work. He made sure to squeeze me in because it's getting quite cold. Jeff was quick, efficient, and a helluva nice guy. I'm very happy with the service i received and would absolutely work with HGH again!

We've used HGH many times over the years. The most recent was also the most ambitious - converting…read morefrom oil to gas furnace. HGH did not disappoint. From Mark's initial visit to prepare the quote (his was the most thorough of the visits of the 3 quotes we got) to actual installation, it was seemless, very professional, and we couldn't be happier with the result. The price was very competitive also (almost $3000 less than the most expensive quote for the same Rheem system.)

5 stars all the way around. I need a new a/c unit at the beginning of July when heat temperature s…read morewere record high and he was quick to look at the existing unit on a holiday so he could provide me with an estimate and order parts quickly! He was great with communication answered every question I had. He changed a very fair price and I appreciated how quickly he took action especially since it's been so hot!

From the owner: Providing air duct cleanings to improve air quality and HVAC system efficiency. Residential…read moreCleanings Only. Allergy relief including mold and air bacteria.

Incredibly prompt in answering the emergency call and coming to my house. Even volunteered to come…read moreback the next day - Saturday- to check on the ac unit. Highly recommend. Very reasonable rates.

I have an AC issue. I also have home owner warranty insurance. When I made my claim, and paid my…read moredeductible. A technician was promptly sent out. The technician was very professional and did a great job of finding the issue. I have no problem with him. I have a problem with the lack of response. The tech had to turn off my unit and wait for the compressor to thaw. This was fine. The tech showed me the frozen compressor and explained why the unit needed to be turned off. The tech then advised they would return the following business day to check the compressor and recharge the unit. Inconvenient, but necessary. I took an emergency day off work, because I knew the tech would need access to the property. I tried to call, to determine an approximate time the tech would be sent out. I got an answer and the person on the phone advised me; They were unable to submit the repair order due to technical difficulties at the home warranty office. I called to confirm, it was true. The home warranty company said they were calling for support. They also said to call Alpha Heating and Air Condition, to confirm they submitted the repair authorization request. I waited, I called Alpha Heating & Air Conditioning. I was told my repair authorization was in process, and I would receive a call in a few minutes. I thought this was great. I never got a call back, even after leaving a message. I needed to take another day off at this point. Which makes me look bad. I did it though. the next day I called AHAC. I was sent to the AI receptionist. I left a message. I got no response. I called the home warranty company. They answered promptly. They sent an urgent e-mail. No response. I checked my email, no response. I called the home warranty company again. They called AHAC on the phone this time. They answered, said they were swamped. I was told to wait. I waited almost 24 hours. No response. I finally told my home warranty I wanted a new company. I understand being overworked. I understand being swamped. What I don't understand is the lack of response. It turns out no repair authorization was even attempted. Consumers have lives and obligations, as well as contractors and business owners. It is a common tenant of good business to not waist someone's time. My time was wasted, luckily due to the understanding of the warranty company. My money wont be wasted. All I wanted was a phone call to setup a time for the repair. I guess I didn't deserve that kind of respect.

KLG Services was recommended by my insurance company to replace a split level AC unit…read more The owner was very responsive to my requests and even made suggestion to improve the project. He worked with me, without me noticing any frustration, on start date of the work, as I had to reschedule several times. The work was completed in a timely and courteous manner. Worksite was cleaned up daily and on completion. I wholeheartedly recommend KLG.

Amazing service and super nice guy. Have used twice now and can't say enough about how great they…read morewere. Prompt service, great prices, and honest work. Highly recommend!

Eric was amazing. Several other companies told us they could not fix our ac system but Eric was…read moreable to fix and improve it. He worked hard to get the job done over the holiday weekend. Arriving early and staying late. He worked in the attic during hot weather and never complained. He is beyond amazing. Friendly, professional, helpful, honest, and skilled at his job. Would recommend to anyone and everyone.

From the owner: Full service HVAC contracting firm. Serving MD, DC, VA and DE for residential, commercial and…read moreindustrial needs.