This department store is a solid, reliable stop when shopping at the mall. It has a wide selection…read moreof clothing, shoes, home goods, and accessories, making it easy to knock out multiple shopping needs in one place. The store is generally well-organized, with clear sections and helpful signage, and most items are easy to find without wandering too much. Staff interactions were mostly positive--available when needed without being pushy. Checkout was smooth, and there were decent sales running, which always helps make the visit feel worthwhile. A few areas could use improvement. Some sections felt a bit crowded or outdated, and inventory in certain sizes or styles was hit or miss. During busier times, lines can build up quickly, especially at customer service. Overall, it's a dependable department store that does what it's supposed to do. Not flashy, but convenient, practical, and a good anchor store for the mall.

I love dicks sporting goods as a company.. I've always had good experiences there and go for so…read moremany reasons.. but I've never had such weird interactions like I've had here. Twice on my returns I was accused of wearing it. Both times ! I couldn't believe it. The first were sweats which he said felt "wet".. and that it seemed I washed them. I asked him if he noticed the paper tags on both spots are intact and if I washed them, wouldn't they have come out shredded? He just looked at me and said sorry. Which is whatever I guess I've worked retail I understand if they have a policy they're trying to enforce.. but just now I bought these shoes yesterday LITERALLY YESTERDAY and my friends suggested I look at Nike for other colors and to my surprise it was 33% off so I order them! Just saved myself some money and promptly returned them.. well I get there the today to return them and she said they're clearly worn so I can't return them.. again with huge fat tags looped on the holes in this shoe. How embarrassing if I would've worn them out like that.. I don't know. Just doing too much

Too often the one item I come to the store for isn't shelved, and the staff will swear there isn't…read moreany in the back. I've learned to pull out my phone and schedule a pickup then and there then go window shopping for a few minutes. My item is always ready in a blink. I think Target is trying to push customers to pickup orders and deliveries, so staff are afraid to take their attention away from fulfilling orders to help in person customers. The only exception to this behavior is in electronics, when you can actually spot staff in electronics. The store has gone downhill.

I don't love making returns but it is an absolute breeze at this store, there is a lovely lady…read morenamed Crystal that has been almost every time I've needed to return something and she is always upbeat kind and helpful and there is also a gentleman there quite often whom is also extremely helpful and friendly. This may be a weird thing to write a review for but whatever. They are awesome.

Our hotel was nearby and so we decided to drop by The Galleria at Crystal Run Mall…read more Plenty of parking is available. The mall is very spacious and there are a number of stores inside. The food court has a nice variety. Check out their directory for a more updated and detailed list of food options. There is an AMC Theatre, Target, and Gold's Gym inside as well. We enjoyed walking around the mall and were even more excited to be able to visit Middletown, NY!

Place needs a complete remodel and new management. Stores can't stay in business. The bathrooms are…read moreabsolutely disgusting! They also need a better store selection. Oh and there's never anyone at the security booth.

Absolutely not a legitimate company. Sold me an expensive item online, then sent me a completely…read moredifferent product. Hey, mistakes happen, no big deal. But then after being told I was wrong in a rude email and then no response, exchange, or refund I spent an hour on the phone with amazon two separate times to get my refund. Got my refund and they had the nerve to email me a week later to say they still haven't received the original item back. Well no kidding buddy, I never got it in the first place. I sent four emails explaining this and the only response I got was "according to the weight of your package, the correct item was sent." Absolute garbage customer service. This started long before the pandemic by the way.

The products were great but security is a problem as I have been charged $7,000. on my credit card…read moreby this store over the last 2 months. This must be fixed.

bought an EBike when the shop first opened. Great service and the bike has given us many years of…read moregreat rides! Going to call today to see if they sell bike racks we need for an upcoming triathlon.

This is a great bike shop. Jonathan is thorough and very fair. I have two mountain bikes and an…read moreE-bike I bring here. Great work!

had a great time here! the staff is super nice and there's a lot of courses. the only bad thing is…read morethat the equipment is kind of old, there weren't enough of the paintball holders and the body armor was all broken (no velcro to hold it to your body) . they need to maintain the equipment better.. other than that it was great!

We came here with a large group while on vacation. Everyone in our group was taken care of, and had…read morea great time. Our coordinator, Matt was very attentive and made sure everyone always had everything they needed from gas and paint, to food and drinks. We were all beyond happy with our time and will definitely be back! I absolutely recommend this business! 10/10