I recently adopted a puppy that had a rough start in life due to a lowlife POS that abused him. He…read moreis a Maltese. He was in desperate need of Grooming , there was no way I could do it for him so I took him here . She did amazing . She just kept going until he got tired and let her finish grooming him.

The staff here are all very rude and they will team up against you. They are so fake and do not…read morecare about you.

I want people know about my horrible experience so they don't need to go through what my family had…read moreto. We put our trust in Dr Keri Weyenberg and Dr Christine Barber with all our medical care and treatment of our amazing pets for several years. Our Black Lab Buddy was under their care for several years, he was seen by them several times a year for his shots, nail trimming, physical and allergies. He was a healthy, active dog. We noticed a small lump on his left side three years ago and they told us it just a fatty tumor, it kept growing and we kept asking them if we should be concerned and have it tested and or removed because they do surgery there. They did a generic test with a needle and said it was NOT cancerous and nothing to worry about. We trusted them but it kept getting bigger. Buddy had a complete yearly check up by them 1/26 and again Dr Keri said nothing to be concerned about, the tumor was the size of a cantaloupe melon!!. 2/26 I called them because I was bothering him and I just wanted the tumor removed because he was have trouble walking and it was rubbing on his leg. I brought him that week to set up surgery and she now decided to do X-rays , Dr Chris told me it was too large for them to remove it and NOW it could be cancer!! There is nothing they can do !! I told her that the tumor just didn't grow overnight and asked why they let it go so long and didn't suggest taking it out sooner and have a biopsy done! She said " I'm not God"!!! We ended up taking Buddy to UW Madison Vet hospital for cancer. We paid $4000 to have tests, MRI, c scan. The cancerous tumor started outside his ribs, grew into his chest and into his limp nodes. This could have been treated and removed months ago, a biopsy and surgery could have prevented the cancer spreading and ending his life early. I had to say good bye to my best friend and companion we lost him on 2/14/26. He missed his 10th birthday by a few months. He was the most amazing, loyal, loving , happy dog I ever had , he was family and miss him every day. Don't trust these doctors with your family members like we did.

want to wait for an hour and not be seen? this is the place. i was in on a saturday to get my cat…read morevaccinated, was put into a room and waited for an hour, and no one came in. they checked me in and just made me wait. now today i had an appt for 10:30 and there were six people ahead of me and another checking in. so, don't waste your time at this place.

forwarned is forearmed!!! negligent dr. karen walter and her sidekick assistant chandra neglected…read moreto answer necessary important questions about the dangers of vaccines, adverse effects,etc. and dangerously and very negligently refused to prescribe heartworm medication for my dogs. floors, entranceway, etc. appear filthy dirty and unsanitary with dog excrement feces also. for your pets better welfare and care, seek better veterinary care elsewhere!!

Treated our cats with dignity and helped us through their illnesses. Thank you so much!read more

If I could rate Birch Bark Veterinary Care higher than 5 stars, I would. I can't say enough about…read morehow wonderful both Dr. James and Dr. Mahoney have been with our elderly dogs. We've always been provided with options (for us to decide what is within our comfort level and financial ability), information, and empathy. The care our pets received couldn't be better. I do not understand the 1-star rating because Birch Bark Vet did not exist back in 2016. I believe that review must be for the vet that previously occupied the same building. Please don't read that review and be scared way.

I've been using this clinic for almost 10 years! I have always been extremely…read moreHappy But today makes a very sad day for this clinic. After speaking with Colleen the front end manager I am almost certain I will be looking elsewhere. I have two under 15lb dogs that I've always taking to have their nails trimmed here. They put Muzzles on them and it takes less than 5 minutes a dog. Today it cost me almost $55 to have them done. Usually I pay less than $26 for both of them. When calling to inquire about The heavy increase she pretty Much told me the owners decided the time to do nail for difficult dogs was not worth the effort and was taking time away from other customers! Hello what the hell am I? And difficult! You can cruse them both with your hands! I've spent thousands at this clinic to now be told they are doing this to have us take out dogs to a groomer! Hell no... my Dogs are very nervous so the fewer people dealing with them in this traumatic Experience the better for them. I get an increase because of inflation but over 50% is absurd! More importantly not being told of the increase is down right dirty. She tells me their rates go up every year the first of the year! I guess I never noticed because they were not over 50%! Then I asked for an owner to call Me back and she tells me she can't guarantee they will. When I question her about that she tells me she isn't gong to continue to get yelled at for a decision she didn't make and hangs up on me! Boy am I very disappointed! It's your job to deal with upset customers and if you don't give a crap about how I feel then how are you truly treating my animals! I can only hope the owners re-elevator their decision to literally push customers out the front door! More importantly your managers attitude!

Such a great place to take care of our dogs right up to the end of life which we had to face last…read moreweek. The doctor/vet was the very best for all of us not just our pup. Great compassion and I highly recommend this animal Hospital. Thank you so much.

Our kitty, Wednesday, is a special cat with a rare disorder. Dr. Seth went above and beyond to…read morefind out what was wrong with her and how to successfully treat her. Needless to say, it requires quite a few medications, and can be confusing. All I had to do was make a call, and within minutes, I got a call from Dr. Seth answering the questions. ON HIS DAY OFF! Impressive.

The staff at the Greenville office have simply been amazing!…read more Dr. Seth literally saved our beloved dog's life after we had relied on another vet office which we used for 18 years and all previous dogs --- let our sweet rescue dog down horribly by missing diagnosis and poor treatment. Anyone who has pets knows how much we rely on the vets and their staff to help and guide us as owners for the best possible care. There is no question on the fact that these folks ARE reliable and able to be trusted to provide quality care and that they have the knowledge and concern we all hope to find for the care of our animals --- they truly are part of our family! We are VERY grateful that we found Dr. Seth and totally comfortable to recommend him and Heritage in Greenville for any needs of your much loved pets! Jackie & Dick H.

I've never been to the shelter so as of right now I can't say anything for the building itself…read morethough I hope to be able to one day so this review is strictly based off the experience I had with the people I worked with. We found Gomez now named Onyx at Petco my husband fell in love and we put in the application for him we got approved pretty quickly but was unable to pick up until the next day, we really wanted to get him out of that small cage as soon as possible but they wouldn't make time. When i picked him up they were late and didn't call until she was almost 30 min late told me there was an emergency and she would be there in about another hour.... Ok fine she gets there and pick up takes less than 10 min so again don't know why this couldn't have been done the day prior. Either way he's such a sweet cat and super friendly, he's also incredibly weird he loves cat nip and all his toys.

I have not yet had a chance to adopt from here, but I did visit with a dog on Monday. The staff…read moreperson that assisted me was very kind, and gave me all the time I wanted with the dog. She was knowledgeable, kind, and wasn't pushy or rushed. The dog seemed well cared for. If I end up adopting I will leave another review related to that process.

Everything went perfect DR. Walker and his wife saved my dog's life after hours and I'll never…read moreforget it