My poor pup ended up sick late at night. This vet opened up at 7:30am. That's when I called. I was able to get a 9am same day appointment. The staff members were friendly. We were in an exam room by 9am. Dr Mark was kind and knowledgeable. He did an exam and did not order any expensive or unnecessary testing. The best part is he did the exam in the room and the dog did not have to be taken away from us in a back room. Both my dog and I dislike that very much. It was a relief to be there for the exam. We got a prescription and we were out of there by 9:30. My baby is already feeling better. I would definitely take him back to this vet clinic. If you're trying to get an emergency appointment, call as soon as they open because spots fill up fast. read more

Steer clear of this place if you are looking for integrity! Went in for emergency surgery for the family dog and were told to come back at 6pm to pick her up. Waited outside due to the doors being locked for 4 hours. No one answered the phones, and we could not get any answers. When we brought the dog back for the follow up, we had the sutures removed, had the rabies, Lyme vaccination, and DAPP Booster shots, and were sold the flea and tick medication. When we got home, I was informed that we had already purchased the flea and tick medication a month ago. I called to see about bringing the medication back that was still in the bag, and with the receipt that was about an hour old. I was told that I would be refunded the money to the card. When I arrived the lady, that I won't mention by name, informed me that I could only have a store credit. We live about 25 miles away and would like to go to a closer vet for routine visits. The in- store credit was a retention tool to force us to come back to them only. I decided that I would rather donate the medication to a friend or someone that needs it rather than be lied to and forced to go to a business that won't honor what they said they would do. You can sheer a sheep for life, or you can skin them once. This proverb fits Wolf River Veterinary Clinic perfectly! We spent thousands and were denied a refund on a product that was bought an hour ago. Do your research and have another Vet on standby!. read more

I am relatively new to the area. I first took my Rottie mix to Wolf River Veterinary Clinic about a year and a half ago for a regular canine checkup and vaccine update. I was very impressed with Dr Brent Nokes' thoroughness in his examination of my furbaby, and the way in which he explained things to me in a manner which I could understand. A couple of months later, my dog was in a life or death situation and once again, Dr Nokes came through. He saved my dogs life. Just yesterday, my dog was in terrible pain and having difficulty getting comfortable. I was able to get a last minute appointment, but it was with another doctor in the practice. This time, we saw Dr Mark Baetke. He too, was wonderful with my furbaby. After a thorough examination, Dr Baetke figured out that my boy had somehow injured his neck. He did a chiropractic adjustment on my dog, and almost immediately, my dog began to have relief. I have nothing but good things to say about the veterinarians, vet techs, vet assistants, and even the front desk personnel. It's evident that they love and care about their furry patients, and the cost of services are very reasonable for the care they give. I highly recommend Wolf River Veterinary Clinic. read more

Please provide an estimate for all procedures or surgeries instead of your vet tech asking, "Do you have a budget?" upon dropping off your pet the morning of the procedure. I hope this is not part of your usual customer service script. In addition, it would be nice to have your techs trained to review what was done during the surgeries/procedures (instead of sticking that sheet in the medication bag) so that your customers understand what they are paying for since we no longer see a Vet following the surgery and we pay at the reception desk. Or, provide that information when you call to assign a pick-up time. At the cost of pet care and how inflation has impacted the service charges on the consumer, this would be a courtesy to all of us and decrease sticker shock upon picking up our loved pets who of course, we want to provide the best of cares/health. This would explain why one pets the same procedure of $400ish the previous year or two is now $300 more. read more

Surgery on our pet went well. I was never given an estimate. Cost has gone up too by quite the percentage. I was not even placed in a room to have the Vet explain what they did during surgery and to answer any questions at that time. I had to request pain medication even though the tech told me there would be swelling. Keep in mind: No emergency Vet service because they use the Blue Pearl Appleton Referral Service who will refer you elsewhere if they are busy. read more

There is not a group of more caring people that love animals. We have gone through everything from new puppy shots to saying good bye to loved cats. They are kind and fair and very much appreciated. Dr Ziegler is the best and Kathleen will do anything possible to help with scheduling needs etc. Wonderful clinic. read more

Bait and switch, don't believe the prices over the phone. I was mailed a bill that was $200 more than explained over the phone for adopting a cat and spayed, declaw services. Get everything in writing before you do anything with this Wold River Vet Clinic. I would just stay away, ethics are just not there. read more