They are very kind and caring and I now my babies are always in good hands. They were very compassionate with our family when we had to put our baby down. read more

Urgent care hours, cost and service great. Open until 9 pm and weekend hours. Dr Jenny has 20 years in her own practice prior to teaming up with Great Lakes. Her staff and she were friendly and supportive of keeping Molly calm. They texted us when ready so we could wait in our car. read more

Very poor experience at urgent care. States they are open until nine but they close to pts earlier than that. Shouldnt advertise open til 9 if dont accept pts til 9. High stress time when you need urgent care and there were no humans present. Someone kept peeking iut the door while i was getting help from another patron but never offered any info or assust! Go to Transcend urgent care. They have staff who have social skills and are kind!! read more

Very kind staff and very welcoming and nice waiting area. The staff is very patient and the vet and doctors were very careful kind and gentle with my dogs. I felt very comfortable with my dogs being cared for here and will continue to return. read more

I was going to a different Vet and had battled the same ear infection with my sweet little 6lb 2y/o kitty. I was at my last straw when I decided to get a different opinion and try out Dr Jeff and Dr Jamie! They were immediately hands on with my baby and pointed out things in the first five minutes of her first appointment there that the other vet couldn't find and figure out in a whole year. Whole year of overpriced charges. This place welcomed me and knows how to ask the right questions to get our fur babies help! Please, if you love your pet, give this place a try! They'll love your pet too! When I got there her eye was mad and her ear was goopy and crusty. These are the before and after! (First vet said it was Rods-bacterial infection.. Jeff n Jamie found cysts on her eardrum because they actually listened to me and looked!) read more

Great Lakes Veterinary Clinic - Open and clear eye and ear! Confidence to the top! - Veterinarians Near Me - Neenah, Wisconsin

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My 3 pets and I have been with this Vet for the past 5 years. Ive been trying to get my new puppy in and they keep declineing my calls. This vet is very pricey but the staff never seems to want to help when needed. read more

We were here from out of town for a job assignment. That turned into a really extended job assignment. Suddenly the dog needed routine vaccinations -- and we weren't at home. A colleague at the job assignment recommended this clinic. So glad he did. The staff copied Hetty's outside records, did an initial eval, took care of all the vaccines. We received a helpful folder for the records from this clinic with the info/records nicely arranged inside. (Pre-COVID time period.) We are still traveling with it. The eval was thorough. Hetty was so well treated. Human was reassured. All questions answered. Dog received vaccinations. All good. On another occasion, dog had something with her eye and needed more urgent attention. (By this time COVID had changed the world.) Staff explained their meticulous and well thought out check-in procedures. Dog was again well attended to. The clinic's quick and meticulous adaption to an infectious disease was reassuring and impressive. Since then, we departed for our next assignment. But other clinics have needed to verify or augment info (like batch numbers of vaccines). The clinic has been reliably responsive. We really appreciate the brief, but excellent care from this clinic. Would strongly recommend it. read more

I've been taking my two Siberian Huskies there for over three years. The staff is friendly and professional. I love all of the vets, especially Dr. Jeff. I won't take my fur sons anywhere else! read more

I was a client of Great Lakes for seven years. We've taken every dog we've ever been lucky enough to have to this clinic. I honestly love Dr Jeff and Dr Randy and I will miss them greatly but I can no longer bring my pets here. After a truly nightmare experience happened at their clinic on 11/16/20 I requested proof of testing that was done. I believe something happened that I can't prove - but ultimately as a result of this - I ended up requesting my pets medical records. Instead of providing the test results to me immediately they responded that they had contacted their malpractice insurance carrier for "professional counsel". I had to threaten to have them reported for violation of the law with the veterinary licensing board of WI to finally receive the medical records of my pets. Once received I found that their vet tech staff put things that were completely false and also a matter of opinion in the records from the night this happened. I have agreed as of Monday (11/30/20) to let this all go if they remove the false information from my pet records so I can take them somewhere else without carrying their negativity with me. The information I asked to have fixed didn't even have to do with the incident that almost took my puppy's life. They made comments about vaccines (indicating that I didn't intend to get him vaccinated for rabies by the time required by law) and the food that I feed my puppy (claiming that I "shot them down" when they talked to me about DCM and other food) that never happened in the records. I feed my puppy Fromm Large Breed - which is not a grain free food and is the food recommended for this stage of life by his breeder. On 12/3/20, I finally heard back from their practice manager Tamera and she told me that they would not update the records to be accurate of their encounter with me because they are electronic and once entered can't be changed. I only heard back from her after threatening her a second time with the licensing board of WI. I have since filed the complaint with the licensing board and also have filed a small claims lawsuit to collect the cost of the extensive veterinary care that my puppy has needed after he was negligently handled at their clinic. Please also keep in mind when reading this the pet that this all happened to, is a 16 week old puppy who at 14 weeks almost died in their care, and needs ongoing medical care. I'm currently unable to provide that for him, because they won't release records that are accurate and not based in opinion. read more

We have been brining our SharPei's here for the past several years. Always have received the best care. Caring compassionate staff from the time we arrive until our appointment has ended. read more

Where to start with Dr. Jeff and staff with how they have treated my mom's fur babies over the years. The compassion, kindness and expertise goes unparalleled to any veterinary doctor and staff I've ever heard of. I want to give them all hugs for how grateful I am my mom has had them in her life. You've made my mom's life so much sweeter because of your values and passion for caring for all four-legged fur babies. I can't thank Dr. Jeff and staff for caring for my mom just as much as your patients. Much love for Great Lakes Veterinary Clinic from Satellite Beach, FL. (In memory of Lady Bug.) read more

Great Lakes Veterinary Clinic - Veterinarians Near Me - Neenah, Wisconsin

We have switch vets in the past about twelve yrs. ago to Great Lakes Veterinarians. We have had amazing service from vets to assistants to the front desk scheduler's. They were so wonderful when we had to put our dog Callie down at the end of her life and also our cat Titus. Very empathetic and caring, would highly recommend. read more

I do like this place. Friendly but STRESSED staff. Unfortunately it feels like I am often being pushed to try expensive products/alternative treatments when I am here. Not everyone with a dog is wealthy.... :-( Making me feel bad for not wanting to try the most expensive option leaves a sour taste. I go home and cry. I DO have the finances to take care of my dog but nothing extravagant. We used to use the in house groomer. She was great but she now seems over booked and stressed. Not bringing my dog back here for grooming unless they reconsider how they treat both costumers and dogs. (And elderly dog shouldn't have to sit and wait a whole day in a crate ) If you are so busy; don't overbook!! We hope things change because over all this is a good facility. If they would only start focusing more on costumer care and less on $$$. read more

I did a lot of research when it came to deciding on what veterinary clinic I wanted to bring my new dog to. From everything I've read, Great Lakes sounded phenomenal. In the end, I chose Great Lakes and I have not been disappointed. They walked me through everything initially and were very willing to answer any questions I had. I couldn't have made a better choice :) read more

I recommend Great Lakes Vets. I have been taking my animals here for many years. From the compassion they have showed when we needed to put my cats down, to the miracle of keeping my little dog alive with his kidney disease for years beyond what was thought possible. I always feel that my pets are in good hands here. read more

The entire staff is beyond amazing! Everyone is so friendly and caring. I love being able to request appointments online, and any calls and requests are responded to in record time! I never wait more than a few minutes if any, and leave with all my questions answered. I never feel rushed, and know that my dog is receiving the best loving care. When my dog beats down the door to get in, I'm happy! read more

These guys are the best!!! I take my miniature poodle Cinnamon, and my cats Serena and Fantine. My questions are always answered courteously, my pets are treated like royalty and I am always made to feel like a welcomed friend. They treat my four-year-old like one of their own children (she always begs to come to see the "animal doctors") and they have a small assortment of toys and books which she loves to play with. I am extremely picky about who gets to take care of my furry friends; I wouldn't take my pets to anyone else. You know your pets get good care when they pull forward on the leash with tail wagging as they enter! If you are looking for extraodinary care for your pet "babies", then these are your vets!! Kudos and 5 stars to the entire staff! read more

I was blown away by the excellent service and care I received at this office. Dr. Jamie was absolutely incredible and I have never felt so comfortable with a provider. I recently had to bring my dog in for an urgent care visit and the office was phenomenal. She readily made time for us and explained everything including all of our options, costs of procedures/tests, what to expect for follow up and showed me how to administer my dogs medications. She even called the next day to check up on us. I would highly recommend this office. read more

Great Lakes vet clinic is the best. They are always able to get me an appointment quickly and let me bring both dogs at once to save me extra trips.The grooming service is awesome as well. read more

I've been taking my pets to Great Lakes for seven years. The care we receive is excellent. I did not rate five stars because I feel the cost is higher than other vets in the area, but I'm comfortable paying a little more so long as I'm receiving a higher standard of care. read more