My wife and I came "back home" to Monument/Palmer Lake in 2017 after being away for almost 40 years. I was driving a Toyota Tacoma at the time and when I needed to have the oil changed, I asked some of my old Lewis Palmer school pals where to go. They said, "Facinelli." I did ... and I have not been anywhere else for my service requirements. And when I was looking at new Tacoma's, Tom did a very thorough inspection, found a few problems and they got fixed by the dealer before I actually purchased the truck. I would trust no one but Tom and his crew to do any work on my Toyotas. read more

Honest, reliable and knowledgeable Reasonably priced They don't try to sell you services you don't need read more

Great local Toyota shop. I usually do my own maintenance so I don't often use automotive shops. I had an oil leak on my commuter car I didn't have time to diagnose. Gave Facinellis a call and talked to the owner Thom. We discussed the issue and setup a date and time. Got a call from the owner the same evening to discuss the problem and solutions. The work was done the next day and I got a call from the owners wife Elaine that my car was ready. They replaced an oil gasket, greased front end bushings and fixed my hood latch that had been sticking. Only paid for the gasket and labor. Great customer service and value from a local shop. Couldn't be happier. Thank you Facinellis! read more

We have been taking our vehicles to Facinelli's for over a decade and there is no one we trust more than Thom. He accurately diagnoses and repairs whatever is wrong and always stands behind his work. Very V Very Highly recommend. read more

Called because a friend recommended Thom as a honest mechanic and wanted to get a car I was looking to buy checked out. As I was explaining my situation, I was cut off, laughed at and all around gate kept by the woman on the phone (his wife). Legit one of the rudest people I've ever talked to on the phone. read more

We were recommended by a friend who also has work done on their Toyota. From the first phone, call we knew they were kind, honest, and not like the big brand mechanics who'll only look to make $ off if customers. Our car was burning oil, and Tom completed a diagnostic and changed the oil for a very reasonable price. We left very satisfied to have found our new local mechanic! We will be referring everyone we know their way! We love how real they are, feels like the amazing service you'd expect back in the good old days read more

Great customer service, great techs that explained what was needed along with pictures.

Sadly, after several successful visits and a recommendation from a local, we have hit a wall! At intake, we informed the owner's wife (i.e. the gatekeeper who screens your call and is referenced in a previous poor rating for foul language) that our car needed a full service due to a noisy steering wheel, braking issues and unusual sounds in the wheel wells. The first appointment was 2 weeks out, but since we had time and could leave the car parked, we took it. After our appointment two weeks later, the car was returned to us quickly with a very small price tag and we drove off. The low price was clear that a full evaluation was not made, plus all the previous issues still existed. When we called back to express concerns that the issues were not resolved, we were told that we couldn't get back in for at least a month to 6 weeks. We have subsequently found another repair shop that are fixing our steering column!! How the &*!! did Facinelli miss this??!! Plus, it's not worth dealing with the front desk, gatekeeper. Happy have to found a new mechanic so quickly. read more

Very fair prices and good advice from Facinelli motors. They'll be taking care of all of my JDM cars in the future.

On a recent weekend in the Springs, the radiator on my truck went ballistic and I was afraid my engine would seize up. I don't currently have a mechanic in Lakewood, and I was leery of trying to limp back to the North anyway. My good friends recommended Thom Facinelli. They said he does very good work on imports. However, I was warned that he is popular and that it could take a bit longer than I might anticipate. With my expectations managed, I dropped my vehicle off. Indeed, it did take a couple days. However, what I had feared was going to be prohibitively expensive, turned out to be a relatively simple (if not quick) fix. Thom also fixed the oil leak, the dealing with which I had been putting off. All the work was done for what I consider to be a very reasonable price. My truck is working just fine now. read more

RIDING COATTAILS OF A DAY GONE BY......... Had a super negative experience here and I was shocked as my best friend recommended them. I needed some advice on my car so I called to ask if I could bring it in. I was met with such hostility, I thought maybe the person on the phone was drunk from eggnog or on drugs? I was told they were good people but found out that was a rumor! If it wasn't so maddening it would be comical! I tried repeatedly to simply ask if I could bring my car for an evaluation, no work, just wanted someone special to look at my special ride, its not for every shop to touch. The woman couldn't tell me to F off fast enough!?! She repeatedly cursed at me "No, we can't find parts" (as I explained emphatically I do not need parts)...maybe it was a a flustered person who really shouldn't deal with customers that came up from the pit? Either way, I can't see why anyone would deal with them? If you like contributing to completely rude and unprofessional people, go here. Anyone who cares about their car and has a decent nature will NOT take it to such people. Vick F read more

Have been servicing our cars here for over 10 years now. Can not recommend them enough, honorable, trustworthy and always reasonable with their prices. Quality of their work is always top notch. They are a breath of fresh air in an industry that always seem to want to screw one. Thank you Facinelli Motors. read more

Owners of older Toyotas, Facinelli is your guy! My oldschool 4runner died on me in the middle of the mountains, and I feared the worst for its fate. I was recommended to Facinelli by the 4x4 Rescue crew as they are one of the best Toyota specialists this side of the mountains. They were 100% correct. Thom found that it was a super simple fix - a wire that had rubbed through and shorted out. Although I had to wait a couple days because of their popularity, he had me back on the road again for far less cost than I was anticipating. He even went out of his way to re-mount some aftermarket components that had caused the wire rubbing, and took a look at the rest of the truck to make sure I wouldn't get stuck out in the boonies again. He could have easily up-charged for extras that weren't necessary, but he was honest and transparent from the very beginning. Thanks to their integrity and extremely fair pricing, I will definitely be coming back here again for future service needs! read more

Facinelli Motors - Finally found a reputable mechanic for my older model Toyota! - Auto Repair Near Me - Palmer Lake, Colorado

I first took my car to Brakes Plus. (See my negative review there) After wasting an entire afternoon for an estimate and oil change, I was continually subjected to a high pressure sales pitch and an estimate of $1600+. I took my car to Fancinelli Motors instead. They told me most of what I had been told at Brakes Plus wasn't needed, fixed my brakes and charged me $500. They were professional, polite and explained to me what was needed and why. None of the scare tactics Brakes Plus had employed. I will be using Facinelli Motors in the future and highly recommend them. read more

I love supporting local businesses and I wish I'd listened to a coworker who recommended Facinelli Motors years ago. The owner, Thom, has been working on Subarus for years, and he knows his stuff. He is very responsive by phone and email. When Heuberger Subaru quoted me $7,900 to replace my seized engine - Facinelli put in a warrantied (2yr/24k) rebuilt engine for just under $3,700. Seeing that he isn't a "stealership" he has great prices. read more

I moved to Colorado last November and have a Subaru - Fascinelli Motors came highly recommended and to date they did not disappoint. It is a very popular and busy car repair shop and you have to make reservations but all has been good to date. read more

I have had my car worked on here for 10+ years. Always 5 star service. Very friendly and trustworthy workers/owner. Best place in CO. I never hesitate to drive from Parker down because it is always worth the drive. They always fit me in even with short notice from me. Thank you all at Facinelli Motors, you make owning a car easy. read more

A friend recommended Facinelli since my previous mechanic retired. Brought my 2006 Honda Accord in for a number of issues previously quoted out by a Honda dealer. The came in an average of 40% less and completed the repairs quickly. They are a winner in my book. I'll certainly be back. read more

Local business with your interest at heart. A Honda dealer in Colorado Springs told me my computer needed replacing, at a whopping 4 Grand. I even believed them looked up replacing myself at a cost of $2500. I called Thom at Facinelli motors and after speaking with him was convinced that was not the problem. We left our car with Thom and he found multiple problems, mostly sensor related, and we told him to proceed. When he finished our bill was only $1200, and the car runs like new. Thanks to dishonest the stealerships, people are being ripped off. I will now always take my cars to Thom for service and repair. An honest man, business and staff. Car was fixed in record time and was clean. How refreshing to find a business whom answers their phone in person, treats you with respect and values you as a customer. I'm a lifetime customer. read more

The best place to take your vehicle! I've been there a few times before, but when my Honda was coming up to the 100,000 mile mark and needed the recommended repairs, I knew of just the place. I recently moved up to Keystone, so it's not a quick drive down to the Palmer lake area, but for the expertise and amazing price, there's no better place! So rather than go anywhere else that's closer to where I live, I drove from Keystone to Palmer Lake. That's how great they are! Would recommend to anybody that needs maintenance on their vehicles! read more

Always top-notch service and no up-sales pressure for extra maintenance like you get at dealerships. I've been taking my Tacoma and Infiniti to Facinelli's for routine maintenance for quite some time now and the service has been outstanding! I highly recommend Thom and his crew. read more

Worth the trip to Monument to get good honest auto repair! Our high milage Subaru and Hyundai are both happy to have found a place to keep them going strong! read more

Thom always provides great service, excellent expertise, fair and competitive pricing, and honest estimates of the needed repairs. He does not pressure sell and he has saved us from expensive repairs. We bring both of our vehicles to Facinelli's for all of our mechanical repairs. read more

Great service and it didn't cost as much as I thought! They even followed up with a text to ask how my car was running after their service. They completed excellent work on my vehicle and followed up with superb customer service. Thank you! read more

Thom is great and always super helpful. Quick to diagnose issues correctly and have your car back quickly and at a fair price.

I had a very difficult problem with an older (2010 Subaru Outback). Tom stayed with it and work ALOT more hours than I was changed for. Tom solved the problem and charged me a more than fair price for the repair. In fact, I called them back and said that I thought the charged price should be more. They said that I was charged what I should have been charged. I am going back and and telling everyone I know with a Subaru to go see Tom. read more

The shop is expensive even for just an oil change. I think he charged me for my filter even though I had my own oil filter. Fascinelli doesn't like to do oil changes even if you have your own oil & filter they would rather charge you $80 with their own oil & filter which is total bullshit. Fascinelli is overpriced. I can do my own oil changes myself for $20. Lesson learned I guess,if I wanted an overpriced $80 oil change I would've just gone to Heuberger instead! read more

Facinelli Motors is the standard in automotive excellence, integrity and honesty. I have a written estimate from screwburger Hubaru i mean Heuberger Subaru for $1,196.00 to repair my cars front control arm bushings. I got it done right by Facinelli Motors for $422.00. I will be taking my cars to this hardworking honest shop in the future. read more

Tom and the team have a very well deserved reputation. I do most of my own car work but decided to pass on a drive-train problem and make sure it was done correctly. The work was finished in a half day at a very reasonable price. I will be back more often. read more

Thom was extremely open and honest with the problem with my daughters subaru. We worked out a deal that made me happy. Honest people and great service. read more

Just recently had a major internal engine part replaced on my Toyota 4Runner and Thom's estimate was a whole $1.19 off (shameful). These guys are amazing. My vehicle runs better than ever - it has new life. Another new auto service in Monument charged $100 per plug to change plugs in my six cylinder Hyundai! Make sure you go to "the" experts at Facinelli Motors - not the new guy in town! Oh by the way, my vehicle mileage is just a little shy of 370,000 miles - they are miracle workers. read more

Just a quick compliment to Facinelli Motors. After the engine gave out on my Subaru, Tom was able to quickly diagnose the issue and provide me with several options for working through the situation. This was extremely helpful and I appreciate the work that was done. I would recommend Facinelli Motors at any time. read more

Although I was an aviation maintenance technician, I no longer do my own work, so I took my 2008 Mitsubishi Outlander to Thom at Facinelli Motors for a timing belt/water pump change at 105,000 miles. Thom was extremely helpful, the work was very well done, and the price was fair. It is so good to find a local service shop that I can trust! read more