If you want to entertain 15 ...11 year olds.i suggest the adult slip and slide.the kids had a ball.the price for 4 hours including set up and take down was 183.00 for 4 hours.the guys were very professional and friendly..on time service. Thumb s up. I will definitely do this again. read more

Moon Jump, Inc. - Slip and slide fun - Party & Event Planning Near Me - Addison, Illinois

Everything was booked online, received a confirmation email and phone call. Set up came in the morning and he picked up later that night around 9PM. Set up guy was nice and efficient. Kids had a blast, the bounce house was clean. I would use them again! read more

Moon Jump, Inc. - Party & Event Planning Near Me - Addison, Illinois

We rented the Spider Guy bounce house for my son's 5th birthday party yesterday and so glad we went with Moon Jump for the kids' bounce house. It was a complete success. We found them via Yelp. Their website has all the info you need and you can even order/reserve online. Great customer service over the phone when we called to confirm, and they too, to check in and confirm a couple days before your scheduled event. Prices and delivery fee are comparable to others in the area. The bounce house itself was very clean and well maintained. Delivery and set-up were a breeze, he was friendly and helpful. Showed up well before our event, and right on time after. They were busy this day too, 5 other parties in addition to ours. We'll be going with Moon Jump again in the future, along with many of the other parents at our party. read more

Great service over the phone and when the delivery arrived at the house. The setup was fast; no issues with the bouncy house at all. Price was competitive with others. read more

Friendly service, yet when try to book only after initially being told they would service my area, was later told no...one month before our event. **The website/page accepts many (our) zip code, yet the best bet is to call, call and get in it writing. I did call twice and email twice, the fourth time was told no.** read more

You guys were incredible to work with. Very professional and pleasant to work with. Drop off and set up was an ease as was pick up. Thank you for making our Mickey Mouse Clubhouse birthday extra special with your Mickey Jump House! I would absolutely recommend and book with you again in the future! read more

Somehow I was placed in charge of organizing our neighborhood block party this summer, and one of the main attractions is always a bounce house. Since I don't rent many bounce houses, I didn't really have any idea where to turn so I randomly picked one via Google. Turned out to be a big mistake. Even though I had booked three weeks in advance, I got an e-mail the week of the party that they had to cancel my booking -- on one of the busiest block party days of the summer. The next morning, I did a little more research and called Moon Jump -- turned out to be a GREAT decision. Not only were they cheaper than the one I had originally booked, they were also helpful, patient and informative. I ended up with an awesome house (get the Tweety Cage!), delivered on-time by great people. Pick-up was just as easy. Not sure when I'll have the opportunity to book another bounce house, but when i do, Moon Jump will be my first call! read more

Great service. Very prompt for setup and takedown. I've used them twice for my daughter's birthday parties & I have no complaints. We had an issue with the inflatable last year but once we called, the situation was easily rectified. Will definitely be using them again in the future! read more

Great service! They were helpful and professional from the moment I called to the moment they came to pick up the moon bounce late at night! We rented the sports arena for my husbands 30th birthday party so it was strictly for us adults and we had an AMAZING time! It comes with jousting stuff, dodgeballs,a basketball, volleyball, and twister. The equipment was all in good condition and the staff was friendly and on time. I am very much looking forward to renting from here again. read more

Moon Jump, Inc. - Sports arena! - Party & Event Planning Near Me - Addison, Illinois

They showed up early and set everything up for us. They were prompt, courteous, and the inflatable jump was a huge hit at my daughter's 2 year old birthday party. At the end of the party they came and took everything down. I will be renting one of these every year! read more

From placing the order online, to the delivery, to the pickup....all was a great experience. Joseph was our delivery guy and he was friendly and fast set up. You can't beat the price or the service. I would definitely recommend Moon Jump and will certainly be using them again! read more

Excellent experience! Great communication, timely service. The $99 bouncy house is an awesome deal too.

I made a same day reservation, as rain was in the forecast for all week, however, it didn't end up raining the day of my daughter's birthday. I called, and had a bounce castle setup in my backyard within 1 hour. I'm impressed! Both of the gentlemen I dealt with, on the phone, and the one who came to set up the castle, were both very polite and respectful. I will definitely use your company for all my future events. The kids had a great time! Thank you! read more

Great job! Great price! Very helpful & set up crew was great. Thanks again for helping to make the event extra special.

Fantastic customer service. This is the second year in a row I rented a small bounce house with their company. Their office staff was pleasant when I made the reservation, and the guy that delivered and picked up was prompt and friendly. We had absolutely no issues with the bounce house. I highly recommend this company. read more

Unfortunately, this review isn't based on the actual use of their services because we cancelled immediately after we realized how they were being deceitful and over charging us $30 for the delivery of a bouncy house for a block party, when the EXACT same address had the same bouncy house 4 weeks earlier for a birthday party. I was assured we were being charged the same until I saw the receipt for the party 4 weeks earlier. Then I was given a different story on how their delivery charge was firm and it increased. Yet I was never given that information at booking. I spoke with them on the phone, I did not book online. read more

Horrible customer service - we rented a bouncy house from them and when more than one child got on to jump it would start to deflate. There was holes all along the side and the unit smelled HORRIBLE. We called them immediately without response, then called again the next morning to see if they would give us some sort of discount for the malfunction. They said (very rudely might I add) they could not do that - no refunds unless they saw it with their own eyes... which if it is after hours and they do not pick up the phone I am sure it is a nice little loop hole they play with their customers - so upset - I would NEVER recommend this company to anyone. read more

DO NOT USE THEM! I just rented a combination bouncy house for my son's birthday party and the customer service was horrible! First of all they showed up late to install the house while I was guaranteed numerous times with a 3 hour window for installation but they never showed within that time frame. I never got a phone call saying why they were late or if they were even coming, so I called the office and spoke to some incredible rude girl who told me the driver was "new." How embarrassing it was to me planning this big party and having my guests watch the bouncy house being set up when the driver finally did arrive. Of course they showed up right on time to pick it up though! To top it off, I spoke to the manager named Crystal the next day to explain to her my frustration with it arriving late and she simply laughed it off saying things do happen. I wanted some compensation for being humiliated and spending over $250 on this bouncy house and she told me she could only offer a $20 credit toward my next rental within a year! What a joke that doesn't even cover the delivery fee! I will never order another bouncy house with this company ever again! The manager did add that their prices were very comparable to other companies in the area, so I would strongly suggest to use those other companies. read more

I couldn't imagine the bounce house experience going any better than it did. From easy online ordering, to set up, take down and payment.....everything was absolutely fantastic and well above expectations. The kids loved the bounce house and I loved the simplicity behind getting everything set up. I absolutely definitely recommend using Moon Jump, Inc. and we'll definitely use them again!! read more

We ordered the All sport bounce house for my sons communion party, service was great and the delivery was on time . Price was also very competitive . I would recommend these to a friend. read more