Was able to stop in and browse the selection. Im a big stone island fan and they were able to…read morepresent me a couple options and specific hoodies i was looking for . I seen they were marked down on the website so i decided to come in. They were very attentative , not only that , they applied an EXTRA mark down that i wouldve never knew about . Overall great experience. This will def be my go to spot for stone island ! I paid about $500 for both hoodies !

I LOVE this store. Martin & his crew are all so nice and friendly. They have a great selection of…read moresneakers and I love the clothes as well.

My husband and I had a great experience at this store. The ambience and vibe was tailored for a…read moregreat shopping experience. Shoutout to Jasmine for being extremely helpful and consultative on the outfit we were looking for. Great quality clothing and service.

Best in store shopping experience I've had in a long time. Employees were knowledgeable and super…read morehelpful. My husband has been looking for a heavyweight tshirt for some time (a bit of an oxymoron but ¯\_(ツ)_/¯) and really likes the one he got here. If it holds up, we will likely be back for more pieces!

There were three of them when we first slipped in, pleasantly welcoming in a low key pleasant way…read more Then, later, there was a fourth that slipped furtively about with a beret I think and what a lovely smile. One fellow had to depart for a break or the shift was over I can't remember which and he said goodbye after hypnotizing me with his skillful clothier ways. We were captive for better part of an hour on a day where plants and maybe a fun t-shirt were the only things on the agenda that couldn't be eaten. Plants in hand and t-shirt plan abandoned headed back to the vehicle on this side of Fillmore because the other side had already been traversed. And near Bush on that half block with old single-story SF historic shop buildings under small trees was 45R. Was it new? I hadn't noticed before or perhaps I wasn't paying attention because no, it had been there for almost a decade. And inside there weren't really the t-shirts I had originally thought I was interested in meeting but there were all these other tops and bottoms and quiet chill super helpful and engaging three then four shop people that wanted me to simply give them my wire transfer information so they could swap out all my savings for really cool clothing. I almost did! Though at the last minute elected to just procure a trousers and a t-shirt that wasn't even remotely what I had been considering but which also was actually perfect so there you go. Simply, you should just pop in. It doesn't matter your mood. If you're blue, your frown will turn upside down. If you're already having a good day, the rest will be better. If you've been cocktailing try really hard to not just volunteer access to all your accounts with an invitation to have at it. All their wares are high-quality, thoughtfully built, for everyday or special occasions, looks that maybe not everybody else is sporting. Worth a special trip and for sure a pop-in if you're traversing the shady side of Fillmore on a pleasant Sunday afternoon.

I popped into this beautiful store yesterday on a day date to the Fillmore with my husband. I…read morefound a cool pair of trousers in an interesting cut made of incredible fabric. I was escorted to the dressing room which was the size of a small apartment. The employee (or possibly the owner) brought me several pieces to style the pants with and surprised me with how well everything fit my body (which is a challenge). She had a wonderful eye and explained the story behind many of the items I tried on. I was embarrassed to try on so many nice things without purchasing anything. I can't stop thinking about the drape of all the fabrics and how beautiful everything was. Hope to return and actually invest in one of this store's beautiful items.

I found Taylor Stitch on IG. I was reluctant to purchase a gift online because I had never heard of…read moreTaylor Stitch. Once I had decided to purchase online, I waited too late to get it in time. When consider buying clothing online I always blow up the photo and look at the stitches, buttons and hard ward (I've been sewing for many years)...so I purchased it over the phone at the Valencia location. As a small business owner of over thirty years, I've learned that customer service is just as important as the quality of a product. Brian picked up on the second ring! I told him my situation and I was able to purchase it in about 1 minute. Brian promptly sent me the invoice via text. I told him my daughter works near TS and she would pick it up. Once she arrived there was no parking. I called and spoke to Brian again. I asked if he could run out and throw the bag in her car. He said he would! I describe her car, and gave Brian her name. Both times when talking to Brian I felt like he was more than happy to accommodate me (which he did). When my daughter got home with the product, I was pleasantly surprised by the quality of the pants. They are beautiful! Some may think it's a little pricey but I think you get what you pay for and I can tell that this item will be worn for a long time. The only thing I must regrettably say is that the website wasn't as easy to get through or else I probably would have purchased shirts there too. Also, there should be a way to get a website discount if you walk in. Thank you so much Brian. I can't remember the last time I received such great customer service.

The pants were ok but just scratchy and weren't the right fit for my bf. Seemed well made though…read more But I was oot when arrived for 2 weeks, so apparently only had one week to return them. I never imagined 140 dollar pants would have a 21d return window. What a waste of money

Great selection of mid-tier Italian brands at this cozy little shop! I absolutely loved the colors…read morethat they put together for their spring/summer collection. Will be back in fall to check out the men's fall/winter collections which are generally more suited to my personal palette preferences. I bought a fun pair of houndstooth patterned socks with a HOT PINK toe! Highly recommend swinging on by and seeing if there's anything that suits your fancy.

Great and unique clothing options and superb help by Rich and team to find just the right fit.read more

"Too poor to afford cheap things." Have you heard that one? It's attributed to working fishermen…read morearound the Mediterranean, regarding their tools and clothing, and is known as the "boots theory" of socioeconomics: if you buy good boots instead of cheapies, you'll actually spend less money over time. Plus your feet will stay warm and dry. Bonus: you'll look sharp, too. I'm still wearing flannels, hoodies, jackets, and jeans that I bought from this shop since it opened in 2012. They don't look as good as when I bought them... THEY LOOK BETTER. Worried it's pretentious? I've found it to be the friendliest, realest, most helpful, most easygoing brick-and-mortar shopping experience I've had in the Bay Area. I usually come in on my way home from the gym, wearing ratty athleisure, from brands they don't carry, and I've never caught an ounce of vibe. Most of the staff have been here for years; that says something too. Old-world ethos, old-school service. We're lucky that businesses like this one -- and the craftspeople whose goods they stock -- still exist. Wishing this fine enterprise many more years.

Jake was really helpful & we had an excellent shopping experience. We came for jeans for my partner…read moreand we left with the perfect pair -- as well as getting all my questions about denim answered. Overall, the trip was one of the better shopping experiences I have had. They know their stuff and pack a lot of selection in a relatively small store. The one comment I have that doesn't have to do at all with the customer service (which was top-notch) is that the website makes it look like there are fewer options in the store than you actually have (because of what it says is "unavailable for pick up"). So, I'm extra happy we live nearby and made our way in to look.

This review is for the online ordering process…read more I ordered 3 shirts yesterday and they came today. I live 60 miles away but good damn that was fast! I'm super excited to rep the t-shirts especially the prints from Jeremy Fish, the raddest illustrator around. Also, I want to say if you have any questions, UP responds very quickly about any sizing, garment questions. Very pleased with their response time and the information they have handy. I will be ordering from these dudes again and will be dropping in when I'm in the city next!

I drove in from out of town to buy Xmas presents. Last Christmas there were all kinds of issues…read moretrying to order online and have it delivered. Ie. Wrong items and taking far longer than promised with nobody reaching out to the customer (me). So I decided I'll stop by when the SF store is open and grab stuff myself. Now I am sitting on your doorstep at your store that was supposed to open 1 hour ago. Not a soul here. Amazon almost gave me a package for you but changed their mind at the last minute. Other customers are asking me if you are going to be open today. I am a long time customer. Great products. Your customer service is shit. I love the style upper playground provides. But I can't rep you bc you won't deliver the correct product promptly or hire employees that, seemingly, can't roll out of bed. Disappointed. You've lost my business.

First of all, if you didn't know what to expect, this is a Nordstrom, but it is NOT a store where…read moreyou can do your shopping. The purpose of this location is for easy returns or picking up your orders, alterations, and services such as styling. Since it's in the city, if you can't find street parking, they will validate at a nearby garage (call to find out more details). Service was great, it's the Nordstrom customer service we've all come to expect and rely on.

I came here to return a designer item that cannot be returned at a Nordstrom Rack…read more I parked at Japan Town garage, made the trek to this store. The associates were very friendly and helpful, but I forgot to ask for my parking validation. I went back to Japan town to have lunch. Satisfying trip.