Last year we decided to go to a professional for help with our taxes. We had some earlier problems with our taxes and decided that it was time for a professional to step in, ensuring us a correct tax return. I received a flyer in the mail for some $$ off first time tax preparation with Moore Financial. We decided to make an appointment and were welcomed as new clients with a prompt appointment. We actually met with the "Moore", John Moore, a older fellow who has owned the business for more than 20 years. He is very knowledgable and his staff is friendly as well. He offers advice on all types of financial services (mortgage, retirement, etc.) so I feel like we have a one stop shop if needed. Very good services here. We actually had a refund coming to us in 2006!!! Wooo hooo! They made our appointment for 2007, which is coming up near the end of February. We welcome the visit to their offices...I really like that they have cookies! :) (As you can tell, my requirements for good service aren't high...feed me!) I highly recommend John Moore for your financial services. read more

One of the highlights of the new year is getting our taxes prepared at Moore Financial Services. I love that this is a family business. Charlene is our tax preparer and we always feel really confident in her work. We feel like she really knows us, cares about us and is invested in our financial well-being. As usually, we completed our tax prep last evening. Charles does a great job of accommodating our crazy schedule and was ready for our 6:00 appointment. We even got there a bit early and she was ready to take us. We also do our do diligence in being prepared and it works out well. We were in and out in less than an hour, our taxes filed and submitted, paperwork complete. All we need to do now is wait for our very nice return to appear in our bank account. Some people would argue that going to a cheaper place is better (and cheaper, for sure) BUT I maintain that we are investing in year round financial assistance. When we first started coming to Moore, our taxes were a nightmare and Charlene helped us through many scary moments. We have an easier go of it now but when all is said and done, knowing we have someone we can call and get immediate help is all the piece of mind we need. We appraise all the hard work Moore has done fro us and we are life-long customers. read more

Honest and personable. I live in southern California and haven't found any place else that even come close the time and care this place gives. Smart, honest and sincere. I recommend anytime someone asks, regardless of the distance. Quality is superior. read more

Filed my tax with this company on the year of 2012 and just received a letter from irs by saying that I didn't filed any tax report for the year of 2012 I just received the letter last week August 24th 2015 Didn't receive any notice from this company and they didn't even make any apologize to me. Just said I can't tell anything!! Great business! Thank u for charged me a lot services fee on that year! read more

Moore Financial Services is an outstanding family based business. Best In the Industry. Highlights o Service is outstanding. o They are quick. o Professional. o Highly accurate. o Enrolled Agents mean that they are certified and trusted by the IRS which equates to little to no audits. o Have never had an issue with my taxes in the 25 years that I have been using Moore Financial Services. o Highly recommend. Period. I have also entrusted Moore Financial Services with the financial management of a few IRA's. John the owner is extremely detailed and has provided excellent investment advise and more importantly returns. read more

Moore Tax & Accounting is an A+ spot. About as good as it gets when it comes to taxes. We love working with Charlene and team, the always provide great service. I refer all my friends and family and HIGHLY recommend to anyone. read more

They are too slow. Receptionist seems not to know what she is doing in the agency, she can`t answer the easiest questions and lies about the price. Even to see time for our appointment took from her about 5 minutes. The "specialist", who was working with us, couldn`t explain the most important questions and gave us advices, that were not useful at all. He also was very slow, he was typing with one finger, making mistake in every single word and date. Actually we understand, that the agency just needs such employers who will expend the time which is purchased from the client`s pocket. We decided to pay him, without finishing our deal, cause it was just unbearable to see how uninterested he is in our business. read more

I used Moore Financial Services for some tax help a few times and they were great at delivering what they promised. Then they started to try to sell me on their online financial planning program. They tried to setup an account for me and casually told me the password format for all of their clients and suggested I use the same one. I was bothered, but just let it go and decided not to use this company for anything online. Sometime later this company informed me that I could send them my tax information online and included a link to all of my previous tax information. Not only is this information protected with a similar password format, but there are clear instructions as to what the password format is for all clients. So far, they're unable to remove my information. read more

Worst customer service. I did my taxes paid the money but i needed to change some IRA elections , Taxes are still not filed i needed to sign the forms for them. I called the m multiple times,email them . I spoke to Vicki multiple times nothing happened. They charge me 500 bucks without filing my taxes. Stay away from them read more

We have been going to Moore FS for years and wouldn't even consider having my taxes or financial planning done anywhere else. Not only professional and trustworthy but, downright nice, friendly people. LOVE Jennifer Catlett - my husband and I never leave without a hug from her. Everyone else is very nice too. Great, convenient weekend and evening hours. Nice atmosphere - coffee, cookies and popcorn. TV and some toys in a comfortable "lounge" area for the kids. If you need a financial planner or tax accountant, don't waste your time looking around - just call Moore FS. read more

Moore Financial Services is an outstanding family business. It was my first time to ask them to do tax return via a friend referral who has good experience with them. o Service outcome is outstanding and I am very happy. o They are quick to respond via email and reachable via phone. o Very professional. o They have been in the biz so many years so they know the process well to let me trust them in handling tax with IRS. o I will recommend them to friends. read more

We love doing getting our taxes prepared at Moore Financial Services. For the last 8 years my husband and I get our taxes prepared at Moore Financial Services (Charlene). We have a standing appointment every year and my husband loves to get his yearly "complimentary" pen. The service we receive is professional, private, fast, friendly and accurate. Thank you! See you next year. read more

We've been going to Moore FS for over 30 years. Starting with John, and now Charlene, we have never had anything but great service and, of course, cookies....always the cookies. read more

My family has done business with Moore Financial Services for 15 years and Charlene has taken great care of me and other family members. I have complete confidence in Charlene and always feel great when I enter the office. It is like seeing an extended part of my family. Charlene is so helpful throughout the year. Anytime I have a tax question or need advice I can just email her or pick up the phone and Charlene is always able to give good advice and take care of submitting the correct documents. She has put my mind at ease on many occasions. I am so grateful to have found a trusted partner for my financial services. Moore Financial and Charlene are the best! read more