If you're a commercial customer you don't want to deal with Kyle or this company. He will gladly…read moretake your money and sign you up, but if you have any problems, questions or concerns he refuses to respond or help you. Half the time it takes days for a response. Most brokers will pick up the phone and help. Kyle can barely get an email response out. We deleted a vehicle from our policy and added a new one and our auto policy doubled. We now pay more for 1 vehicle than we were paying for the 5 previous vehicles. His only response was "will you added a new van" I have asked repeatedly why added a van and removing a van doubles my policy price and all I get is the same response. I'm not adding a Rolls Royce. $900 a month for 5 vehicle before now $1904.83 monthly with the change. Help me make this make sense. NOPE he's no interested. Thanks for your business, but I got bigger fish to fry. Bad business. Just horrible.

Wow!! Rude and not helpful. Go any where else. Plus the rate were much higher then elsewhere.read more

I've been a customer for less than 2 months, and I'm impressed by how quickly he replies to my…read moretexts. Yesterday his office quickly replied to my text about needing a windshield replacement.

Justin saved me over half what I was paying before would highly recommend, I pay 60$ for two…read morevehicles,that's 30$ each , before I was paying almost 100 for just my truck that's over 20 years old

Carman is very good at finding the best fit for your insurance needs. He saved me a lot of money,…read moreand I received better coverage than I had before calling him. I highly advise that you call him if shopping for insurance.

I've been with this insurance company for 12 years, and there's a reason I keep coming back…read more They don't wait for you to reach out -- they proactively contact me months before my policies are due and consistently find ways to save me money. The communication has always been clear and timely, and I never feel like just another customer. If you want an insurer that genuinely looks out for you, I can't recommend them enough.

I can't say enough about this business! I had a pleasure working with Debbie only and she is the…read morebest! We have been working with them to choose our health insurance for the past few years. She is super knowledge, spends time and explain everything patiently, and Iis not pushy at all!Everyone in our family had a GREAT experience and we highly recommend Zenker insurance agency!

I recently moved to State Farm after having geico insurance. I spoke with John to get a quote and…read morehe was very helpful with explaining to me which plan is the best for my situation. I highly recommend reaching out to Devin's agency and see which plans work best for you and your budget.

I had lots of questions and recieved all my answers. Talked with John and he couldnt have been more…read morehelpful, honest and trustworthy

I have used Ron for years. He and his staff (Leisa) are amazing…read more I lost my house to a fire the day after Christmas 2009. Probably the most tragic and stressful event in my life. Thanks to Ron, I had all the right coverage and thanks to AmFam, I was quickly taken care of. Highly highly recommend Ron and AmFam for all your insurance needs.

Ron Heyman has been my insurance agent for about eight years and I wouldn't take my business any…read morewhere else. Ron is very knowledgeable and offers excellent service. I have purchased auto, home and life insurance through Ron and have been very happy with American Family Insurance.

I've been with State Farm for over 30 years (since I was 16 years old) and insured my first car as…read morea teenager in Illinois. My very first claim was after I hit a deer on the way home from work, and I still remember how my agent handled everything with patience and care. That experience set the tone for what became a lifelong relationship built on trust. I went to Illinois State, where State Farm wasn't just a big company, it was THE company. It represented everything that felt solid and dependable. Friends and classmates went to work there. It felt like being a State Farm customer meant something. And for decades, it did. As I built my life, State Farm was there at every stage, renters insurance for my first apartment, coverage for my first home and my second home, multiple cars, our family trailer, and eventually my kids' vehicles too. I didn't shop around. I didn't compare rates. I stayed, because I trusted you. But that trust has been broken. After a recent move to a new city and enduring a car accident and a couple of rock/windshield claims, my local agent is canceling my policies, leaving my family's coverage in limbo. It felt like I went from being a valued customer to just another name on a spreadsheet. For a company built on neighborliness, personal service, and loyalty, that kind of treatment is hard to accept, especially after three decades. I've paid my premiums, and I've never abused the system. And in return, I expected that the relationship we built would mean something, that I'd be seen as a valued customer, not a liability. This isn't the State Farm I knew. And it's not the one I've told others to trust.

Many, many thanks to Jacob, Ashton, and the entire staff at Mark Hess - State Farm Insurance for…read moreall their help. After moving from another Insurance carrier and saving money here with State Farm, I found that the customer service here is excellent. Ashton reached out to me with something that did end up saving me money yet again, and Jacob followed up and made the transaction as easy as possible. Sparing the details, they were thorough, professional, and very friendly. Adding the additional vehicles and confirming everything went very quickly, and their follow-up was great. We highly recommend everyone at Mark's office. Thanks for everything!

Sentinel Insurance Services exceeded my expectations. They were prom, professional, attentive to…read moredetail. Returned my calls in a timely manner and answered all my questions. It is a complicated process, but the written communication was clear and I was able to complete all the forms required. Last but not least, they saved me a ton of money. Thanks Sean and your staff you did an outstanding job on my home, and auto insurance coverage. You are the BEST!!!! Lillian K.

Sean and the Sentinel Team are fabulous! They are always on top of things, so helpful and…read morethorough. Sean explains all things insurance so clearly and his research of all of his providers is so helpful. I definitely recommend Sean and the whole Sentinel Team.

Not as good as they once were…read more Customer service has fallen off. slow response to issues and questions

I have had such a great experience with this particular State Farm Agency. They are so helpful with…read moreany questions I ever have and are always eager to help. A few months ago I lost my insurance card and they were able to send me a new one and print me an additional copy for the time being.

Called to help a client who was not understanding the process of claims and the owner Aaron was…read moreextremely rude and condescending for absolutely no reason. Would not recommend this business at all.

Minus points for lying and not looking out for their customers…read more They dropped a ball....and did not own up to their error. Enough said.