Fantastic product choice and exceptional personal service. Family owned local business with…read moreextensive knowledge and fantastic, fair pricing!

What a great experience! Every person we interacted with at this company was friendly and…read moreprofessional. We received so much help in picking out our carpets and getting an estimate. When the installers showed up, they were quick, thorough, and SO efficient. They were here when they said they'd be and put time into doing high-quality work while still being quick. We had carpet in our entire house replaced in just a couple of days, and they handled moving all the furniture, even checking to make sure they'd put it in the right place. If you're looking for carpet in the Hendersonville area, this is your place!

If you're looking to install new flooring in your home make sure to go to this location and ask for…read moreJimmy. He has years of experience and can educated you on the different materials as well as help you choose what's best for your needs !

I honestly can't say enough good things about CSSI Design Center and Lee, the amazing man who…read morehelped us. My father died of colon cancer and carcinomatosis only 3 and a half months after being diagnosed. We were very eager to get out of the house he died in and move my mother to Nashville to be with me. When first speaking with the men at CSSI we were told there would be a 3 week to 1 month wait. Upon explaining our situation and our need to be out of this house, they made arrangements to help us immediately. Not only were they very sensitive to our situation, they really came through for us. The people at CSSI are genuinely good people. They care and it shows. Lee is the upstanding man we worked with and he got our hardwood ready in a week so we would be ready to move in by our move in date. The house is beautiful and they did an absolutely amazing job. We consider Lee a friend now, he really went above and beyond. Below I have attached before pictures of the carpet and after photos of the wood.

This business was recommended by a friend - eek! We had a plumbing issue that flooded the kitchen…read more Of course, the particle board floor warped. So, I called to have them look at it. Originally, the price was $2000-$3000 and he kept asking about homeowners insurance. I told him I wasn't filing it on homeowners ins and suddenly the price came down to $635. hmmm.... price gouging much? So, I hire them. The first contractor comes out to my house and, quite literally, ripped up the particle board. We're talking about jagged edges everywhere that you couldn't even get to with a saw. The next day, a different contractor comes out, who is not happy to see this mess. So, he does his best (minimally) to correct it. The third day, they bring in another guy to help them. We're now on the 4th day. There are 3" jagged spaces between the cut particle board and the ripped out part, which they say they'll patch. By all accounts, when the first guy messed it up, they should have pulled the cabinets and replaced what he messed up, but instead, they'd rather patch and go the cheap route. I should also mention that they shattered my oven door when moving the stove and tried to get out of paying for it. I ended up splitting it with them, but I am not pleased

We'lll I've been trying to get this guy to come fix my floor that they installed in a new…read moreconstruction for many months now now. Willie will answer the call and tell me that parts will be available anytime now but apparently he just doesn't care. Thanks for nothing.

From the owner: Mohawk Five-Star Retailers deliver an unmatched level of service and expertise…read more These full-service flagship stores provide a comprehensive assortment of Mohawk products such as SmartStrand carpet and ArmorMax hardwood and laminate flooring types.

Would definitely recommend them even though we didn't use them. Their price was reasonable and they…read morewere willing to work with me, however, my family had ordered from a different carpet company.

We got our floors redone a year ago. I can't remember exactly how much it costed but I think it was…read moremaybe around 6k. I go to walk down the stairs today and they are already coming apart. It's just me and my husband and our two dogs walking up and down the stairs every day so there is NO reason our stairs should be coming apart a year.

We had a most unsatisfactory experience with Mid-State Flooring recently. We came in for carpet for…read morethree bedrooms. In addition to the carpet we had two stipulations, on which we were explicit. One was the install date (we gave over a week lead) and the other was we required "pet-proof" carpet pads. We keep large dogs as pets and often have grandchildren as houseguests. Both are generally messy and occasionally have accidents that can require strenuous measures to clean up. We specified the date because our son and d-i-l offered to come in from out of town to help move furniture out of the bedrooms and back in after installation. The morning of our install date we sat around waiting several hours for MidState to show up, then I called. Don was unaware of the delay and eventually found that their install person had, instead of coming to do the job, had left that morning for Alabama (his words). I explained how inconvenient and unacceptable this was and asked him to expedite a plan B. Nothing happened, even after I went back to the store to explain our needs in person. It took Don three days to find someone to make the install. I checked on the men doing the install and saw they were using very basic, inferior carpet pads and called Don to find out why our stipulation regarding the pads had been ignored. He claimed no knowledge of our order for the pet-proof pads. I reminded him of our requirements as voiced at the time of order, to no effective end. He claimed to review his notes on the order and saw no such specification. Odd, because it was a major feature of our order and seemed to have been included in the pricing of the job (which was competitive, btw). Frankly we felt cheated. From previous experience (with Joey's in Gallatin) I realized the pads are a potential target for bait and switch tactics, where the better pad is priced in the job but then inferior pads are installed and the carpet laid over before the consumer can check it. I can not recommend Mid-State Flooring for any work that you won't require specifications in writing and then keep both eyes on the entire process. Even then I do not recommend anyone who would take advantage of an incautious customer. Look elsewhere for your flooring needs and you may have a better experience.

Called to schedule an estimate and told the man exactly what we were looking for. On the day he was…read moresupposed to come he called to confirm, but had no recollection of our original discussion. It was as if we were speaking for the first time. He called again and had to reschedule the appointment for later that afternoon. No problem. I got a third phone call saying that no one would be able to come out that day and wanted to reschedule again for another day. I returned the call and left a message. Got no response at all. The customer service and lack of communication easily convinced us to go with another company. There are enough people in Nashville doing flooring that I have planet to choose from.

Wanted to give my business to a local company so I decided to go with Nationwide Carpet. I had used…read morethem in the past and they were great, but not this time. The person who they sent to install the carpet, John, arrived at my door and as soon as he stepped in my house I could smell that he reeked of marijuana. If I wasn't on a time crunch, I would have sent him packing and asked for a new installer. It was so strong that when he left to go get some supplies, my bedroom smelled like marijuana. My wife came in the room to check the progress and immediately said it smells like weed in here. After the install, I called Nationwide to let them know that it was not ok to have someone doing installs that reeked of Marijuana and it was super unprofessional. I first talked with Cameron who said he has known John for years and I probably just smelled cigarettes. I told Cameron that I had been around Marijuana in the past and I know what it smells like. He was obviously gaslighting me to cover for his buddy. I then asked to speak with the owner, since Cameron was blowing me off. I next spoke with Chris and explained the situation to him and he also tried to gaslight me and said you probably just smelled cigarettes because John is a smoker. I again explained to Chris I knew what marijuana smells like and John reeked of it. I explained to Chris it was very unprofessional to have his installer come to a job reeking of weed. Chris just apologized and said he would talk to John. Chris never said let me give you some money off the cost of the install since that was unacceptable, nope just acted like I didn't know what I smelled and made excuses. I won't be using them again!

Excellent experience with Nationwide. We were nervous as new flooring is expensive. Nationwide…read moreworked with us to determine the right flooring for our needs. Also, installation is everything. Axel and his crew came in and did an incredible job. They were kind, courteous and picked up after themselves. We were hoping the job would take under 4 days to complete, they did it in less than 2. Not much else to say, except that they were exactly what we wanted. A month or so later, no issues and no scratches, even with wear and tear and a dog. Great experience from a local company.

I don't even know where to begin the people there are really nice yes that is correct but ordering…read morea tile and waiting for it to be received takes so long. I would not recommend ordering from this place at all. I have a job that was supposed to be done last month and my tile is still not here, but this is ridiculous.

The short version: David is courteous, responsive, helpful, well-priced, and his team did a great…read morejob! We will be using David and his team for all of our future flooring projects in the Nashville area. I wouldn't go with anyone else. The long version: we reached out to David as one of our options when redoing our flooring in our home. He was helpful and came by to give us a quote and offer some flooring options. We ended up not going with him because our project manager wanted to use one of his guys. Even after deciding to go with someone else, David was responsive, kind, and helpful. Well, ultimately, we should have gone with David from the beginning because we had a very bad experience with the initial team our project manager chose (they didn't come on time, would skip days, were unresponsive, damaged parts of our home, and generally did poor work -- you name it, it went wrong with them). So: we went back out to bid the rest of the project (the stairs, the most complicated part of the project) with a number of contractors, including David and FCI of Eastern Nash --- his quotes were competitive with all the other bids we received. He was happy to work with us and use materials that we ordered separately through Floor & Decor. We switched to David halfway through the project to finish off our stairs. The difference between David's team and the other contractor was night and day. David was responsive and helpful in the planning stage, he spent a significant amount of time at our home making sure we were ordering the right materials with the right measurements, and he was flexible in moving the project date when our delivery of the flooring materials was delayed. His team showed up on time, worked hard all day, and even finished half a day early (which never happens in my experience with contractors!). David was there almost the whole time to monitor his workers, checked in regularly, and was the last one to leave in the evening. He even left our garage cleaner than it was when he got there! We had a couple items we wanted them to come back and refinish, and he and his team did it happily without push back. He even came back and did some of the final finishes himself when his team wasn't available, and that was after he had received full payment. He offered to come back and fix anything that went wrong with his going forward as well. Truly, top-tier customer service and a pleasure to work with. And the stairs with the new flooring look really great. Courteous, diligent, high-quality work at a competitive price -- he and his team made what was a daunting project feel easy. We will be using them again for all flooring projects in the area.

I would highly recommend Joeys Flooring. I just purchased a new home and was trying to match…read moreexisting hardwoods to replace carpeted areas in the home. They found the exact match at a very fair price. Outstanding professional work from start to finish. The Installation team came in and went to work, were courteous, I could not have been more pleased.

Outstanding work from start to finish,Highly recommend them. Installtion men came in and went to…read morework,Very happy with installtion